Robert Gatward Jewellers レビュー 

After calling and attempting to order a replacement pin for my watch strap, the same pin that was replaced last year by Robert Gatward, I was met with dismissal, arrogance and plain rudeness. Horrible people, avoid at all costs.

Excellent!
Great service from start to finish, great deal withfast postage & was very well packed with added personal touch (Thanks for the sweets!)
Would reccomend.

Watch was delivered on time,very well packaged.loved the sweets you put in a very nice touch.Very pleased with my watch very good price could not have got it cheaper anywhere else.Thanks excellent service would definitely shop with you again.Thanks Philip,

Bought a watch online and the experience was amazing! Even got some sweets in the packaging, who I believe was done by charlotte.

Thank You

Great service with the watch I recently purchased, sent out the next day, great communication and supper pleased with the watch, I’ll definitely use again

What I'm so impressed with, unlike any other company I've dealt with in the past, is how each team member looks after you as if you are the customer of them personally. Suspect this is the leadership / culture that runs throughout. Thanks to Leon, Eden and Paul for making my trips to your store a great experience, taking me away from other things on my mind. Your passion for what you do is remarkable. Cheers

We received exceptional customer service from Robert Gatwood Jewellers in Windsor, with a super-efficient turnaround on a Rolex watch repair. The team—Eden, Dan, and Paul—were truly knowledgeable and personable. A special thanks to Leon for being great with our son Charlie, explaining the values behind supply and demand. 🙂 We will undoubtedly be back very soon. Thank you!

Amazing service from my initial enquiry (which was answered promptly) to my beautiful platinum bubble ring being delivered within 24 hours. My ring is stunning as is the packaging (sweets included, lovely touch!) Thanks to the Abingdon team, and Kelly for the beautiful packaging!

Really great service and product. Excellent communication. Fast and secure postage. Nicely packaged and enjoyed the sweets. Couldn’t ask for better .

I couldn't recommend Robert Gatward jewellers enough. From purchase to delivery was excellent. They emailed me to keep me up to date on my order. The watch arrived when the said it would, was very well packed. No damage could possibly happen to the watch. There was a lovely touch of some sweets hidden in the packaging. My granddaughter was delighted with them.
I recently bought or should I say attempted to buy a similar watch from a famous worldwide company. If it was possible to give zero stars I would

We visited Robert Gatward Jewellers in Windsor on 20th June 2024 and were blown away by an exceptional customer experience from Dan Lett.
The points that set this aside from other jewellers was the utterly genuine and extremely warm welcome that made both my wife and I feel very comfortable.
Also the wealth of knowledge and expertise on show from Dan and the team was a pleasure to see.
We have visited many jewellers over our life time but nothing has ever come close to this experience.
Everything was perfect from start to finish and I so look forward to my next visit to Dan and the team at Robert Gatward Jewellers in Windsor.
Thank you

A beautiful pendant, promptly delivered and very good value.

I ordered a watch online and it arrived today. I was extremely impressed with how the watch was presented and how well packaged it was. This is my first purchase from Robert Gatward jewellers, and it's clear that I've dealt with professionals here.
Thank you Charlotte for making the arrival of my watch a nice experience.

Fantastic service, arrived beautifully packed by Charlotte and arrived 24hrs later. Recipient absolutely delighted.
Many thanks.

Purchased my Rolex today from Leon in Windsor, what a gentleman! Awesome customer service, very knowledgeable and very impressed with how they manage their Rolex stock to make sure true customers get these sort after timepieces, delighted with my experience and purchase. Thanks Leon!

I ordered a beautiful Clogau ring on Tuesday and got it first thing on the Wednesday.
Price was great too.
It was well packaged by Kelly with a little sweet touch.
Will buy from again if i am looking for a piece of jewellery.
Would highly recommend

I visited Robert Gatward Windsor to look at a couple of Rolex watches I was half interested in, the Explorer II and the Air-King.
The moment I entered the store the presentation and service was as it should be and this continued when I went into the separate Rolex room.
The sales representative who dealt with me had a great knowledge of the brand, it's history and their watches (it sends me nuts when I know more than the person who is supposed to be the expert dealing with me and I'm glad to say this wasn't the case here).
On trying on both watches the Air-King on my wrist
was the watch for me knowing it'd be great addition to my small, select watch collection and along with my Omega Seamaster 300m will spend much time on my wrist so I asked to be kept informed as to when they had stock of an Air-King so I could come and try it on again with a view to buying one.
To my joy and surprise I was asked if I'd like to buy the watch I had just tried on and whilst having no intention of buying a Rolex when I entered the store I said yes and duly bought it.
After sizing the bracelet and sorting out the paperwork I left the store a very happy chap although many pounds lighter than I was when I first entered Robert Gatward Windsor :)
Having been so impressed with their service and loving my first Rolex I have since revisited the store with my wife with a view to buying her a Rolex (which will also be her first Rolex) and when the watch she has chosen becomes available I'll purchase it for her where it'll be worn as it should be, it'll make a great pair with my Air-King.

My hubby bought me a beautiful Rolex 10 years ago for our 20th Wedding Anniversary and I’ve worn it every day since, needless to say it really needed an overhaul and some TLC so we booked an appointment at Robert Gatward Ipswich where we had bought other lovely items previously. We have always had good customer service but not this time…….this time it was exceptional thanks to the lovely Julie who who went above and beyond for us in her knowledge of Rolex watches. She explained everything in detail and off went my lovely watch to their Windsor workshop for a rest and total makeover. It was a while before we got a call that it was now back and ready to pick up. I could honestly not believe it when we saw it as it was like a new watch! Incredible! So thank you so much Julie for your expertise (and all the friendly staff) at Robert Gatward Ipswich! You are a real star and an asset to Rolex and RG! Don’t forget I promised you a drink when you visit where we live. 🥂👍🏻

The great customer service we received at Gatward in Abingdon made buying what will be some treasured pieces of jewellery a really pleasurable experience. Abi and her colleagues were so helpful in providing a number of ring options and giving advice and assistance throughout the process - highly recommend

Absolutely wonderful customer service, and fantastic products. Love my necklace so much. Thank you so much for your A class service xx