Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Service was excellent overall and I am happy with the work carried out. The team clearly take pride in what they do. My only minor observation is that communication could be a touch more responsiv... もっと見る
企業が回答しました
Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... もっと見る
企業が回答しました
Everything's been great from start to finish. The support teams and Timothy Cogger have been absolutely brilliant. I'm genuinely happy and couldn't be more pleased to keep coming back to your Porsche... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
High Street, CB227QD, Harston, England, 英国
- 01223 081 183
4.4
優良
176件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service from Dave in service
2025年10月17日
Stratstone - Porsche Centre Cambridge からの回答
Hi Michael,
Thank you for letting us know about it; Dave will appreciate your feedback.
Customer Services
Very pleased with Porsche Centre…
Very pleased with Porsche Centre Cambridge
Service carried out on my 911 plus washed and cleaned
Thank you
Russell Culley
2025年10月8日
Stratstone - Porsche Centre Cambridge からの回答
Hi Mr Culley,
We're happy to hear that you were very pleased with the service on your 911, plus the wash and clean.
Thank you for your positive feedback; we appreciate it!
Customer Services
Customer service at Cambridge Porsche…
Customer service at Cambridge Porsche was excellent.
2025年9月18日
Stratstone - Porsche Centre Cambridge からの回答
Hi Adam,
We're happy to hear that you had an excellent customer service experience.
Customer Services
Pleasant and helpful staff
Pleasant and helpful staff, willing to help with genuine care. Great premises.
2025年9月2日
Stratstone - Porsche Centre Cambridge からの回答
Hi Roel,
We appreciate you taking the time to leave us this amazing review!
We're so glad to hear our staff was helpful and caring.
Customer Services
Not the best communication
Not the best communication.
Looking to purchase extended warranty and assistance.
Payment link sent some time after requesting product.
Following payment, no confirmation about what exactly I have purchased such a policy schedule.
2025年8月23日
Stratstone - Porsche Centre Cambridge からの回答
Hi Ashok,
Thank you for getting in touch.
I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.
If there is anything we can help with, please email service.followup@stratstone.com
Kind Regards,
Customer Services
Stratstone - Porsche Centre Cambridge からの回答
Hi,
Thank you for the five stars.
Customer Services
Stratstone - Porsche Centre Cambridge からの回答
Hi Kerry,
We're happy to hear that our communication and transparency met your expectations.
Customer Services
I have been a customer of Cambridge…
I have been a customer of Cambridge Porsche for around 15 years and have always found them incredibly friendly and exceptionally competent and professional.
I always feel like "one of the family" whenever my wife and I go their and even our dog is given a water bowl and treats.I cannot praise them enough and thoroughly recommend them.
2025年8月20日
Stratstone - Porsche Centre Cambridge からの回答
Hi Philip,
We're happy to hear that you've consistently experienced our friendly and professional service over the past 15 years.
It's wonderful that you and your wife feel like family, and that we can also make your dog feel welcome.
We appreciate your recommendation!
Customer Services
Stratstone - Porsche Centre Cambridge からの回答
Hi Graham,
We're so happy to hear that your visit was pleasurable because of Anjum.
Customer Services
Easy booking for an appointment
Easy booking for an appointment, booking team were helpful and prompt.
Service team call back with progression updates on the vehicle and let me know when the vehicle would be ready for collection on time.
2025年8月13日
Stratstone - Porsche Centre Cambridge からの回答
Hi,
We're happy to hear that you found the booking process easy and the booking team helpful.
We appreciate your feedback regarding the service team's updates and timely communication.
Customer Services
quality and value excellent
2025年5月8日
Stratstone - Porsche Centre Cambridge からの回答
Hi Robert,
We're happy our quality and value met your expectations.
Customer Services
Damaged vehicle whilst in their care
Damaged vehicle whilst in their care, and failed to provide an explanation of the warrnty work carried out to cure two oil leaks.
Whilst they have agreed to repair the damage, I end up with a car that's been sprayed and blended.
2025年7月21日
Stratstone - Porsche Centre Cambridge からの回答
Hello Eddie,
We regret to hear about the damage and lack of clarity regarding the work performed.
We'll investigate the issues you raised with the repair and warranty.
Thanks for your feedback.
Customer Services
Polite helpful service as always
Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visual check found dangerous rear tyres which extended the time you had the car. Loan car was almost new and comfortable thank you.
2025年7月31日
Stratstone - Porsche Centre Cambridge からの回答
Hello Geoffrey,
We appreciate you taking the time to leave us a review!
We're happy to hear that you found our service helpful and that your car was returned clean.
We are also glad the loan car was comfortable.
Customer Services
Stratstone - Porsche Centre Cambridge からの回答
Hi Juliet,
We're happy you had a great experience with Anjum.
Customer Services
First visit to the dealership since…
First visit to the dealership since purchasing the car. great welcoming experience where you really felt valued as a customer.
2025年7月29日
Stratstone - Porsche Centre Cambridge からの回答
Hi Bradley,
We're happy to hear that your first visit with us was a great welcoming experience.
It is wonderful to know that you felt valued as a customer.
Customer Services
Rapid turnaround and good communication
2025年7月23日
Stratstone - Porsche Centre Cambridge からの回答
Hi Simon,
We're happy to hear that you were pleased with our quick turnaround and communication.
Customer Services
Stratstone - Porsche Centre Cambridge からの回答
Hi Alan,
Thank you for the five stars.
Customer Services
Excellent service as always
2025年7月25日
Stratstone - Porsche Centre Cambridge からの回答
Hi Lloyd,
A big thank you for leaving a 5* review.
Have a lovely day!
Customer Services
Great staff make each visit a pleasure
Great staff make each visit a pleasure, new site is fantastic and has a great selection of stock. Staff communication by email and phone is prompt, friendly and efficient.
2025年6月3日
Stratstone - Porsche Centre Cambridge からの回答
Hi James,
We appreciate you taking the time to leave us this great feedback.
We're happy to hear that you find our staff and new site fantastic and that our communication is prompt and friendly.
Best wishes,
Customer Services
Great service & very helpful
2025年6月12日
Stratstone - Porsche Centre Cambridge からの回答
Hi Roger,
We appreciate your feedback and are so glad to hear that you found our service helpful and positive.
Customer Services
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