Excellent customer service from Carolina Ferreira, she is exceptional. The front of house team at Cambridge are all fantastic, great communication and hospitality. Vehicle was serviced/ repaired t... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... もっと見る
企業が回答しました
Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... もっと見る
企業が回答しました
Porsche Centre Cambridge delivered exactly the level of service one would expect from a premium brand: professional, attentive and customer-focused. This is in stark contrast to my after-sales ex... もっと見る
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
High Street, CB227QD, Harston, England, 英国
- 01223 081 183
4.3
優良
186件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
First visit to the dealership since…
First visit to the dealership since purchasing the car. great welcoming experience where you really felt valued as a customer.
2025年7月29日
Stratstone - Porsche Centre Cambridge からの回答
Hi Bradley,
We're happy to hear that your first visit with us was a great welcoming experience.
It is wonderful to know that you felt valued as a customer.
Customer Services
Rapid turnaround and good communication
2025年7月23日
Stratstone - Porsche Centre Cambridge からの回答
Hi Simon,
We're happy to hear that you were pleased with our quick turnaround and communication.
Customer Services
Stratstone - Porsche Centre Cambridge からの回答
Hi Alan,
Thank you for the five stars.
Customer Services
Excellent service as always
2025年7月25日
Stratstone - Porsche Centre Cambridge からの回答
Hi Lloyd,
A big thank you for leaving a 5* review.
Have a lovely day!
Customer Services
Great staff make each visit a pleasure
Great staff make each visit a pleasure, new site is fantastic and has a great selection of stock. Staff communication by email and phone is prompt, friendly and efficient.
2025年6月3日
Stratstone - Porsche Centre Cambridge からの回答
Hi James,
We appreciate you taking the time to leave us this great feedback.
We're happy to hear that you find our staff and new site fantastic and that our communication is prompt and friendly.
Best wishes,
Customer Services
Great service & very helpful
2025年6月12日
Stratstone - Porsche Centre Cambridge からの回答
Hi Roger,
We appreciate your feedback and are so glad to hear that you found our service helpful and positive.
Customer Services
Turning poor reliability into excellent service
I have unfortunately had more than my first share of Issues with My cars, But this is where it is important that the brand is not just about the car but about the overall service. My experiences with Cambridge have enabled them to demonstrate what excellent customer services looks like.
2025年5月1日
Stratstone - Porsche Centre Cambridge からの回答
Hi,
We appreciate you taking the time to share your experience.
We are happy to hear that our customer service met your expectations during challenging times with your car.
It's great to know we could demonstrate excellent service.
Customer Services
Stratstone - Porsche Centre Cambridge からの回答
Hi,
We're glad you were satisfied with our work and that you enjoyed our coffee.
Customer Services
Stratstone - Porsche Centre Cambridge からの回答
Hi Mr De Wolf,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Warranty repairs
The repairs were done on my vehicle in a very professional and satisfactory level. Updates were frequent. Replacement car was provided for the duration of the repairs. Awaiting the shipment of parts from Germany was a little frustrating but understandable.
2025年5月25日
Stratstone - Porsche Centre Cambridge からの回答
Hi Mr Mildren,
We are happy to see that your recent visit to Porsche Centre Cambridge was a positive one!
The dealership is always available for any assistance that you may need.
Thank you for taking the time to leave us your rating!
Customer Services
Stratstone - Porsche Centre Cambridge からの回答
Hello,
We're sorry to hear that you haven't had a positive experience. If there is anything that we can assist with, please get in touch with us at serice.followup@stratstone.com.
Thank you,
Customer Services
A welcoming experience and excellent…
A welcoming experience and excellent customer service. Classy.
2025年5月22日
Stratstone - Porsche Centre Cambridge からの回答
Hi Simon,
We appreciate your kind words and are glad you enjoyed your experience.
Customer Services
Stratstone - Porsche Centre Cambridge からの回答
Hi Chris,
We appreciate your kind words.
We are pleased to hear you had a positive experience with our team and service.
Customer Services
Everyone knows their job and is out to…
Everyone knows their job and is out to please making the centre friendly, efficient and welcoming. Nothing is to much of a problem
2025年5月15日
Stratstone - Porsche Centre Cambridge からの回答
Hi Darren,
We are so happy to hear that you had a positive experience.
We strive to create a welcoming and efficient environment for all our customers.
We appreciate your kind words and will continue to work hard to maintain this standard.
Customer Services
The complete service received. The staff so helpful and the Service Manager and Engineers.
My Porsche Boxster. Excellent service and professional and the Staff are great and very friendly and so helpful. I have been back with my Car a few times to have work carried out which has been excellent as usual.
2025年4月3日
Stratstone - Porsche Centre Cambridge からの回答
Hi,
We are delighted to hear that you have had such a positive experience with our team and that you have been happy with the work carried out on your Porsche Boxster.
We appreciate your kind words and are glad you were satisfied with the service.
Customer Services
This is where I am buying my next Porsche from!
Helpful, responsive, knowledgeable and plenty of coffee and cake. A great team with a great passion for customer service.
2025年4月29日
Stratstone - Porsche Centre Cambridge からの回答
Hi Adam,
We're so glad to hear that you had a positive experience with our team.
We strive to provide excellent customer service and are happy to know that our efforts were appreciated.
Customer Services
Amazing customer service
Everyone that I dealt with during my visit was extremely helpful and professional. Excellent service from Porsche Centre Cambridge.
2025年4月29日
Stratstone - Porsche Centre Cambridge からの回答
Hi Gary,
We are delighted to hear that you had a positive experience and found our team helpful and professional.
We appreciate your feedback and are glad you enjoyed your visit to our center.
Customer Services
Stratstone - Porsche Centre Cambridge からの回答
Hi,
Thank you for your kind words.
We're glad you had a positive experience with our team.
Customer Services
Nicholas short was great to deal with
2025年4月28日
Stratstone - Porsche Centre Cambridge からの回答
Hi,
We appreciate your kind words about Nicholas.
Customer Services
Great service and staff as always
2025年4月9日
Stratstone - Porsche Centre Cambridge からの回答
Hi Anna,
We're delighted to hear you had a positive experience.
Customer Services
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