I booked my S3 in for its 3rd service & 1st MOT 2 weeks before its 3 year manufactures warranty ran out. I specifically asked in writing for the car to be properly test driven as there was a dronin... もっと見る
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Excellent service from Tom at Huddersfield Audi - from test driving to sorting out my brand new Audi 10 weeks before I thought I would receive it I am more than please. No pressure and excellent serv... もっと見る
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Great service throughout. Was fully informed at each stage of the service and MOT. We stayed at the garage until the work was completed. We were very well looked after with ample refreshments and chec... もっと見る
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Although we didn't buy from this dealership, we came for a health check on a car we'd bought from another Audi dealer Chloe Wainwright was absolutely amazing in the way she treated myself and my w... もっと見る
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企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Trident Business Park, HD2 1UA, Leeds Road, 英国
- 01484 350000
4.5
優良
489件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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My car was in for its 3rd service &…
My car was in for its 3rd service & first MOT. I also asked for the car to be looked at as I thought it was much noisier than when I bought it 2 years ago, like a droning noise from the rear.
The service & MOT was done alongside a safety check but nothing was done about the noise from the car, I specifically asked for a mechanic to test drive the car & report hid findings, this never happened.I will now take it to an independent garage to be looked at.Very disappointed with Audi.
2026年6月8日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Paul, we are sorry to hear about your disappointment regarding the noise issue and the service you received. It is always our aim to provide thorough and attentive care, and we regret that this was not your experience. We would like to invite you to contact our Service manager, Elliot Anderson, at elliotanderson@sytner.co.uk to discuss your concerns further. Your feedback is important to us, and we hope to resolve this matter to your satisfaction. Kind regards, Huddersfield Audi
All the team from meeting us at the…
All the team from meeting us at the door to arranging a car where brilliant
2026年5月28日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Stephen. Thank you ever so much for your kind words. We are delighted to hear that our team made such a positive impression from the moment you arrived and throughout the process of arranging your car. It’s always our aim to provide a brilliant and seamless experience for every customer. Your feedback truly means a lot to us and encourages the whole team to continue delivering the highest standard of service. We look forward to welcoming you back in the future. Best wishes, Huddersfield Audi Team
Friendly attentive and accommodating…
Friendly attentive and accommodating staff who treated me as a valued customer . Little touches like the coffee and drinks counter with a helpful member of staff there were nice. And a good deal on my trade in and new car. Very happy to arrange test drives of several cars and knowledgable about their products. A particular shout out for Jack Yeardley who looked after me and was very helpful.
2026年5月27日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Thank you Glyn, for your kind words and detailed feedback. We’re delighted to hear that our team, especially Jack Yeardley, provided attentive and knowledgeable service throughout your visit. It’s great to know you appreciated the little touches, such as the coffee and drinks counter, and that you were happy with the trade-in deal and test drive arrangements. Your satisfaction means a great deal to us, and we’re pleased to have made your experience a positive one. We look forward to welcoming you again in the future.
I would highly recommend Audi as they have a great customer service.
I would highly recommend Audi as they have always given me good advice on both my vehicles.
Chloe Wainwright kept me informed about the status of my car and sent me a link that I needed to set up my next service plan.
2026年5月26日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Josephine, thank you very much for your kind words and for recommending Audi. We are delighted to hear that Chloe Wainwright provided you with clear updates and helpful advice regarding your vehicles. It’s wonderful to know that the service plan link was useful in setting up your next service. Your positive feedback is greatly appreciated, and we look forward to continuing to support you with your Audi vehicles in the future. Best wishes, The Huddersfield Audi Team
Sales person easily accessible and got…
Sales person easily accessible and got us a great price for our new car.
2026年5月26日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Andrew, thank you very much for your kind words and for taking the time to leave us a 5-star review. We’re delighted to hear that our sales team was easily accessible and able to secure a great price for your new car. It’s always our aim to provide a smooth and enjoyable experience for our customers. We truly appreciate your support and hope you continue to enjoy your new vehicle. Best wishes, The Huddersfield Audi Team
I had a great experience purchasing my…
I had a great experience purchasing my car with Jonathan. From start to finish, he was professional, helpful, and easy to deal with. He communicated clearly through email throughout the whole process, which made everything much smoother and more convenient for me.
Jonathan made the entire purchase experience stress-free and straightforward, always answering my questions promptly and keeping me updated at every stage. The handover experience was excellent as well, everything was well prepared, explained clearly, and handled efficiently.
I would definitely recommend Jonathan to anyone looking to buy a car from Audi Huddersfield. Excellent customer service and a genuinely smooth buying experience.
2026年5月23日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Thank you, O J Akinsola, for your kind words and positive feedback. We are delighted to hear that Jonathan provided a professional and stress-free experience throughout your car purchase. Clear communication and excellent customer service are very important to us, and it’s wonderful to know this made the process smooth and convenient for you. Your recommendation means a great deal, and we hope you enjoy your new Audi. We look forward to welcoming you back to Audi Huddersfield in the future.
Efficient and speedy service despite…
Efficient and speedy service despite the appalling weather delaying the complimentary valet!
2026年5月7日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Paul, thank you very much for your kind words and for taking the time to share your experience. We’re delighted to hear that despite the challenging weather conditions, you found our service both efficient and speedy. It’s always our aim to provide a seamless experience for our customers, and your feedback is truly appreciated. We hope to welcome you back to Huddersfield Audi in the future and continue to meet your expectations. Best regards, The Huddersfield Audi Team
First class customer service
First class customer service. Made to feel welcome on arrival. Complimentary coffees. Customer team were very friendly. The whole time was very relaxed and easy going. The Audi team were very attentive, and able to answer any questions I had. I was very impressed by their professionalism the whole time I was in the showroom. At the end I was able to leave with a brand new car.
2026年4月30日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear John - Thank you very much for your kind words and for taking the time to share your experience at Huddersfield Audi. We are delighted to hear that you felt welcomed and appreciated the complimentary coffees and friendly customer team. It’s wonderful to know our professionalism and attentiveness made your visit relaxed and enjoyable. Congratulations on your new car – we hope it brings you many happy journeys. We truly value your feedback and look forward to welcoming you again in the future. Best wishes, Huddersfield Audi Team
Excellent service as always
Excellent service as always, staff friendly and helpful.
2026年5月1日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear StuDawg, thank you ever so much for your kind words and for taking the time to leave such a positive review. We are delighted to hear that you consistently receive excellent service and find our staff friendly and helpful. It is always our aim to provide a welcoming and professional experience for all our customers. Your feedback truly means a great deal to us, and we look forward to continuing to assist you with the same high standards in the future. Best wishes, The Huddersfield Audi Team
All staff are welcoming and friendly
All staff are welcoming and friendly, very efficient service.
2026年4月24日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Clare. Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found all our staff welcoming and friendly, and that our service was efficient. It is always our aim to provide a warm and professional environment for all our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team here at Huddersfield Audi. We look forward to welcoming you back in the future.
Good dealership
Helpful staff, great service. Would recommend Audi owners to Huddersfield Audi.
2026年4月7日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Fida Hussain - Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you found our staff helpful and our service to be of a high standard. Your recommendation means a great deal to us, and we are pleased to have earned your trust. It is always our aim to provide excellent service to all Audi owners, and your feedback is truly appreciated. We look forward to welcoming you back in the future. Kind regards, Huddersfield Audi Team
Excellent service in a timely fashion
Excellent service in a timely fashion. The visual health check of the vehicle was very useful, also appreciate the complimentary wash/valet. Thank you.
2026年4月15日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear M Ali, thank you very much for your kind words and positive feedback. We are delighted to hear that you found our service both excellent and timely. It’s great to know that the visual health check was useful and that you appreciated the complimentary wash and valet. Your satisfaction is very important to us, and we truly value your support. We look forward to welcoming you back to Huddersfield Audi in the future. Best wishes, The Huddersfield Audi Team
Great customer service by George in the…
Great customer service by George in the service Dept. Kept me updated with the progress of my warranty work throughout.
2026年4月7日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Paul, thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that George provided excellent customer service and kept you well informed throughout your warranty work. It’s always our aim to ensure our customers feel valued and supported at every stage. Your positive feedback is greatly appreciated and will be passed on to George and the team. We look forward to welcoming you back to Huddersfield Audi in the future. Best regards, Huddersfield Audi Team
I arrived early but that wasn’t a…
I arrived early but that wasn’t a problem. I was seen straight away. I was kept informed as what was happening to my car. When it was ready for collection I was informed and told it was ready to be picked up.
2026年4月10日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Wayne, thank you very much for your kind words and for taking the time to share your experience with Huddersfield Audi. We are delighted to hear that you were seen promptly upon arrival and that you felt well informed throughout the process. It is always our aim to provide clear communication and efficient service, so your feedback is greatly appreciated. We look forward to welcoming you back in the future and continuing to meet your expectations. Best regards, The Huddersfield Audi Team
Service was spot on
Service was spot on. I was attended to quite quickly from arriving. All the staff are so helpful informative and friendly which makes you feel relaxed.
2026年4月7日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Kenneth, thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that our team provided you with prompt, helpful, and friendly service, making you feel relaxed throughout your visit. It is always our aim to ensure every customer feels well informed and comfortable. Your positive feedback is greatly appreciated and motivates us to maintain the high standards you experienced. We look forward to welcoming you back in the future. Best regards, Huddersfield Audi Team
All was good from the reception to the…
All was good from the reception to the Video of the examination.The communication was also very good
2026年4月7日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Simon, thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found everything from the reception to the video of the examination to be satisfactory. It is also wonderful to know that our communication met your expectations. Your feedback is greatly appreciated and serves as a great encouragement to our team. We look forward to welcoming you back to Huddersfield Audi in the future. Best regards, The Huddersfield Audi Team
Audi has always been my favourite car place
Both sales reps great informative and made it a quick and easy sale. I came in to buy a car and they did their job professionally and friendly. It was a pleasant experience 👍🏻😃
2026年3月31日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Simon, Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that our sales team provided you with professional and friendly service, making your car purchase quick and easy. It’s wonderful to know that your visit was a pleasant one. Your feedback is greatly appreciated and motivates us to continue delivering excellent customer care. We hope you enjoy your new car and look forward to welcoming you again in the future. Best wishes, Huddersfield Audi Team
Not the best for an Audi experience
A few things I think could have been much better as part of booking my car in for an MOT
- Tyres suggested for an MOT repair without reviewing budget
- Car was retuned after 6 days despite only needing to order in 1 tyre
- valuation not completed upon request
- Staff not very friendly on the phone
2026年4月1日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Molly, Thank you for your feedback. We apologise that your experience did not meet expectations, particularly regarding the tyre recommendations, repair duration, valuation, and telephone manner. We appreciate you bringing these matters to our attention. Your satisfaction is important to us, and we hope to address your experience in more detail. Kind regards, Huddersfield Audi Team
Seeing the friendly face of Chloe
Seeing the friendly face of Chloe.
She’s professional from start to finish.
A real credit to Audi Huddersfield.
2026年3月26日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Martin, Thank you ever so much for your kind words. We are delighted to hear that Chloe provided you with such a professional and friendly experience from start to finish. It’s wonderful to know that her dedication and approach have made a positive impression. Your feedback is truly appreciated and serves as a great encouragement to the whole team here at Audi Huddersfield. We look forward to welcoming you back in the future. Best wishes, Audi Huddersfield Team
I needed a quick repair (Adblue system…
I needed a quick repair (Adblue system fault) to enable me and my family to take our holiday trip to Germany and you delivered our repaired car at the time agreed and also had approval from my Audi warranty. Thank you
2026年3月27日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Thank you very much for your kind words. We are delighted to hear that we were able to repair your AdBlue system fault promptly and within the agreed time, allowing you and your family to enjoy your holiday trip to Germany. It’s always our aim to provide efficient and reliable service, especially when time is of the essence. We truly appreciate your trust in Huddersfield Audi and your recognition of our efforts to work closely with your Audi warranty. Safe travels and we look forward to assisting you again in the future.
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