From the time I made first contact with Sytner Solihul requesting details of a car right through to the delivery of my new Porsche they were brilliant. Their staff have tremendous knowledge of their p... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Work undertaken was excellent, however following a few phone calls to my point of contact explaining that I had to have the car by a certain time. When I arrived to collect the car as arranged I was l... もっと見る
企業が回答しました
From start to finish the service was completed on time Porsche staff were Efficient and polite explaining fully the work carried out.
企業が回答しました
Absolutely outstanding service & experience provided by Maisie Bowkett. From start to finish, they have been nothing but exceptional. My car was booked in for an interim service ho... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
40 Highlands Rd, B90 4GT, Solihull, 英国
- 01564 898024
4.5
優良
92件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sytner Group - Porsche Centre Solihull からの回答
"Good Morning Simon, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director
All good
Everyone courteous. Communication with me very good. All my concerns were addressed and so far so good no problems with the car
2026年1月29日
自発的なレビュー
Sytner Group - Porsche Centre Solihull からの回答
Dear Jonb, Thank you for your 5 star review and comments. Kind Regards Team Porsche Solihull
Very efficient and customer focussed
Very efficient and customer focussed. Issues dealt with throughly and MOT all carried out at the same visit
2026年1月28日
自発的なレビュー
Sytner Group - Porsche Centre Solihull からの回答
Dear Mr Mathers, Thank you for your 5 star review. Kind Regards Porsche Centre Solihull
Taycan call back
My car went in for a call back plus a couple of minor issues. The dealership as always looked after me and the service was first class
2026年1月15日
自発的なレビュー
Sytner Group - Porsche Centre Solihull からの回答
Dear Mr Donovan, Thank you for your 5 star review and comments. Kind Regards Porsche Centre Solihull
Exceeded my needs
Really friendly, informative, helpful and went out of their way to make my experience a special one
2026年1月23日
自発的なレビュー
Sytner Group - Porsche Centre Solihull からの回答
"Good Morning Neil, I’m delighted to read your kind words about your Porsche Centre Solihull experience. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Good experience with v helpful and…
Good experience with v helpful and obliging staff even though i was enquiring about my charging port a few days before my service (i.e. I could have waited). The approach was a positive one sorting out the problem so that it is reviewed again when serviced
2026年1月23日
自発的なレビュー
Sytner Group - Porsche Centre Solihull からの回答
"Good Morning Sherif, We’re delighted to hear our team provided helpful and positive support regarding your charging port enquiry. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Maisy was excellent in terms of…
Maisy was excellent in terms of organising the service and on keeping me abreast of developments.
The Service was carried out efficiently and timely.
It was nice to have a courtesy car and have my car cleaned prior to collection.
2026年1月26日
自発的なレビュー
Sytner Group - Porsche Centre Solihull からの回答
"Good Morning/Afternoon Colin, I’m delighted to read your kind words about Maisy. Thank you for your feedback and star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Louise is always very friendly and…
Louise is always very friendly and looks after the car while it is with Sytner, everything was completed and I was kept informed at all times
2026年1月28日
自発的なレビュー
Sytner Group - Porsche Centre Solihull からの回答
"Good Morning Ray, I’m delighted to read your kind words about Louise and Sytner. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Exceeded my expectations
2026年1月8日
自発的なレビュー
Sytner Group - Porsche Centre Solihull からの回答
"Good Afternoon BRIN, I’m delighted to read your kind words about our Centre. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Great service from everyone I dealt…
Great service from everyone I dealt with. Clear communication and did what they said they would.
2026年1月8日
自発的なレビュー
Sytner Group - Porsche Centre Solihull からの回答
"Good Afternoon Caroline, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
So it took 5 months to get my car back…
So it took 5 months to get my car back that was not down to Synter but Porsche Germany. However I had to ask for a courtesy car and all the way through until the final week I had to constantly chase to find out progress. It’s a shame as my other experience have been positive.
2025年12月17日
自発的なレビュー
Sytner Group - Porsche Centre Solihull からの回答
"Good Morning Garry, I am genuinely sorry to hear that you feel this way. We value all feedback to ensure that we continually improve our customer experience. Would it be possible for you to please send any further details to our e-mail – info@porschecentresolihull.co.uk– so that I can better understand where we fell down. Kind Regards Karl Cinnamond Managing Director."
Sytner Group - Porsche Centre Solihull からの回答
"Good Morning Craig, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Everything went very smoothly and…
Everything went very smoothly and Hannah was excellent went through everything with me
2025年12月29日
自発的なレビュー
Sytner Group - Porsche Centre Solihull からの回答
"Good Morning Adrian, I’m delighted to read your kind words about Hannah & Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Sytner Group - Porsche Centre Solihull からの回答
"Good Morning Sophie, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
I was made to feel important from the…
I was made to feel important from the time I arrived. Everyone was very informative and helpful. The transaction was completed well and I received the agreed price for my car part exchanged.
2025年12月17日
自発的なレビュー
Sytner Group - Porsche Centre Solihull からの回答
"Good Morning DS, I’m delighted to read about your experience at Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Great communication while buying the…
Great communication while buying the car.
Seamless handover including trade in.
2025年12月6日
自発的なレビュー
Sytner Group - Porsche Centre Solihull からの回答
"Good Morning David, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Helpful and supportive with regard to…
Helpful and supportive with regard to the issue with the Cayenne.
Made a good offer with regard to the replacement new vehicle
2025年11月27日
自発的なレビュー
Sytner Group - Porsche Centre Solihull からの回答
"Good Afternoon Huw, I’m delighted to read your kind words we appreciate your patience and understanding and I was happy to help. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
If Carlsberg did car services...
I had a great experience throughout my service. Pre service call to arrange was excellent with Nicola Spencer where she did all she could to help organise the day and the car loan.
On the day Maisie Bowkett helped me throughout and was excellent. The loan car was superb and immaculately clean.
I even picked the car up early, as they knew I was travelling back to London.
A great experience from start to finish.
2025年11月25日
自発的なレビュー
Sytner Group - Porsche Centre Solihull からの回答
"Good Morning Matt, I’m delighted to read your kind words about Maisie and Nicola. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Great Service
The whole experience was very pleasant. I felt like a valued customer and thoroughly enjoyed being there. The work carried out on my car was excellent and amazing value. Jan was exceptionally helpful and I was always treated and looked after as soon as I arrived at the showroom.
2025年11月25日
自発的なレビュー
Experience ... in a league of their own!
Just before a weekend getaway, my Cayenne hit me with the dreaded engine management light. At all other Dealerships/Garages, that would mean a two-week wait—but not at Porsche Solihull.
Maisie somehow managed to fit me in for diagnostics first thing Saturday morning, how thoughtful of her! Absolute gem! She’s a true asset to the dealership. Ellie was also brilliant—calm, reassuring, and incredibly helpful throughout.
The fault was diagnosed and resolved swiftly, and we were back on the road in time for our trip. Huge thanks to Maisie, Ellie, and the dream team, including Tony Singh.
It’s experiences like this that truly shape where you choose to go for your next purchase.
10/10 service all day long!
2025年11月1日
自発的なレビュー
Sytner Group - Porsche Centre Solihull からの回答
Good Afternoon Parmy SP, I’m delighted to read your kind words about Maisie, Ellie, & Tony. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。