Sytner Group - Porsche Centre Solihull レビュー 

90
TrustScore 5段階評価の4.5

4.4

40 Highlands Rd, B90 4GT Solihull, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち5の評価

From the time I made first contact with Sytner Solihul requesting details of a car right through to the delivery of my new Porsche they were brilliant. Their staff have tremendous knowledge of their p... もっと見る

5つ星のうち3の評価

Work undertaken was excellent, however following a few phone calls to my point of contact explaining that I had to have the car by a certain time. When I arrived to collect the car as arranged I was l... もっと見る

企業が回答しました

5つ星のうち5の評価

From start to finish the service was completed on time Porsche staff were Efficient and polite explaining fully the work carried out.

企業が回答しました

5つ星のうち5の評価

Absolutely outstanding service & experience provided by Maisie Bowkett. From start to finish, they have been nothing but exceptional. My car was booked in for an interim service ho... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

90件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.4

すべてのレビュー

(90)

過去12か月のレビュー数: 11,871

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5つ星のうち5の評価

Had my car serviced recently at Porsche…

Had my car serviced recently at Porsche Solihull and was looked after by Jess, the service advisor — she was absolutely brilliant. Professional, polite, and kept me updated throughout the process. What stood out most was her thoughtful follow-up after my visit, which really shows she cares about the customer experience.
Thank you, Jess — you made the whole experience smooth and stress-free. Porsche is lucky to have you!

2025年7月7日
自発的なレビュー
Sytner Group - Porsche Centre Solihull ロゴ

Sytner Group - Porsche Centre Solihull からの回答

Dear Myla, Thank you for your 5 star review and comments. Jess will be delighted to hear your kind words. Kind Regards Team Porsche Solihull

5つ星のうち5の評価

Great service

Received a great service from the new MD Karl cinnamond. This dealership has turned a corner now in service and customer care.there’s a real passion about this Porsche center now I would not hesitate to buy another car from here.

2025年3月5日
自発的なレビュー
Sytner Group - Porsche Centre Solihull ロゴ

Sytner Group - Porsche Centre Solihull からの回答

"Good Morning, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."

5つ星のうち5の評価

Porsche Centre Solihull | 10/10 Experience

Absolutely fantastic service provided by Josh I and Pindi. Great communication and hand over of my GT4RS. An OPC that exceeded all my expectations. Highly recommended.

2024年12月28日
自発的なレビュー
Sytner Group - Porsche Centre Solihull ロゴ

Sytner Group - Porsche Centre Solihull からの回答

Dear Mr Andrews, Thank you for your 5 star review and comments. Kind Regards Team Porsche Centre Solihull

5つ星のうち1の評価

Can’t rate below 1 star

Unfortunately, there is no way of rating my experience with this dealership as less than 1 star. Has the market for luxury vehicles really devalued by 50% post COVID… No… This dealership prays on individuals who trust their interests with a Company like Sytner. Having purchased numerous vehicles with a total capital exceeding £100,000 in the space of 3 years, I am now in a position where it will actually cost me to hand back my current car to Porsche Sytner - why…. The market has moved by 50% in 3 years. No regard for customers and loyalty, no regard for due process and transparency relative to their finance agreements and misleading advice at the point of purchase that is fundamentally reversed at the point of sale. The dealership demostrates a serious lack of integrity and is irresponsible in how it treats its customers…. STAY AWAY

2024年6月13日
自発的なレビュー
Sytner Group - Porsche Centre Solihull ロゴ

Sytner Group - Porsche Centre Solihull からの回答

Good Morning Alex, I am genuinely sorry to hear that you feel this way. We value all feedback to ensure that we continually improve our customer experience. Would it be possible for you to please send any further details to my e-mail Terry.Hobson@porschesolihull.co.uk so that I can investigate this for you? Kind Regards Terry Hobson, Centre Principle.

5つ星のうち5の評価

I went to have new tyres fitted to my…

I went to have new tyres fitted to my car. The service was exceptional, as well as fitting the tyres, they printed me a build report on my car, they did a check on the car and also cleaned it. Great surroundings to sit and wait, with very attentive people. They also took the car for a test drive when finished. The cost was very competitive, and the service i received could not be matched.

2023年10月21日
自発的なレビュー
Sytner Group - Porsche Centre Solihull ロゴ

Sytner Group - Porsche Centre Solihull からの回答

Good Afternoon John, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating! If there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Terry Hobson, Centre Principle.

5つ星のうち5の評価

We had an excellent experience from Lloyd Valdes

We had an excellent experience from Lloyd Valdes who when above our expectations in all aspects of our journey from start to finish when purchasing our new Porsche Taycan. He certainly exceeded expectations, I'd highly recommend him.

2023年9月30日
自発的なレビュー
Sytner Group - Porsche Centre Solihull ロゴ

Sytner Group - Porsche Centre Solihull からの回答

Good Afternoon Amar, I’m delighted to read your kind words about your experience with Lloyd! Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Terry Hobson, Centre Principle.

5つ星のうち4の評価

Great sales experience, however aftersales could be improved

Sytner group are my favourite vehicle franchise. I have bought multiple vehicles from their different brands - including high value luxury performance vehicles. My 2 latest purchases have been from Solihull.

Service is second to none, inventory is carefully curated and all purchases are backed by industry leading warrantys - you will pay a little above typical market prices but you get a lot for it in return!

So careful is their selection process, they refused to take in a vehicle I wanted to part exchange when buying my current vehicle. I really looked after the car and it still didn't meet their selection criteria.

Other franchises & independent dealerships should really take note, this is how you sell vehicles!

My only criticism is that after sales could be improved. It's the only area they are lacking in, however they are still far better than most.

Oh and I never received those Silverstone Trackday Experiences that I was guaranteed when purchasing my last 2 vehicles. Please don't offer things you don't intend on giving, it's insulting and beneath you. You'll easily sell cars without promising what you dont intend on giving.
I followed this up on 4-5 separate occasions (in person, via email & via telephone), was promised that they'd get back to me and they never did.

2022年10月2日
自発的なレビュー
Sytner Group - Porsche Centre Solihull ロゴ

Sytner Group - Porsche Centre Solihull からの回答

Good Morning Mr Sahota, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating. I also apologise for the points made above, we value all feedback to ensure that we continually improve our customer experience. Would it be possible for you to please send any further details to my e-mail: Terry.Hobson@porschesolihull.co.uk so that I can investigate this for you? Of course, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Terry Hobson, Centre Principle.

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