Had an MOT and my service advisor was Logan C. Logan was friendly and informative and answered any questions I had. Top level of service 10 out of 10 for Logan. I also thought the additional video... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Had an MOT and my service advisor was Logan C. Logan was friendly and informative and answered any questions I had. Top level of service 10 out of 10 for Logan. I also thought the additional video... もっと見る
企業が回答しました
Absolutely superb service! From my first phone call to the car arriving on my drive, everything was faultless. The salesman, Reece, was knowledgeable about the car, the process and answered every ques... もっと見る
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Although there was a slight delay with collection of my new Mini it was dealt with in a professional way. From ordering to collection/handover I was kept informed of progress by either Lee or Simo... もっと見る
企業が回答しました
Started with phone contact to James from home here in North East Scotland. Helpful, nice guy better than other garages I contacted. Then making arrangements to purchase all equally excellent with Simo... もっと見る
企業が回答しました
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
819 Wolverhampton Rd, B68 8DA, Oldbury, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We arrived at Sydney Oldbury on Friday 27th May looking for a mini.
I must say the staff were incredible. Richard was very helpful in finding the right car for me at the right price and specification. In less than 5 days I drove away with my perfect mini. I cannot thank Richard enough nothing was too much trouble for him. I would definitely recommend him to friends and family who are looking to purchase a mini.

Sytner Group - Sytner Oldbury MINI からの回答
Been with MINI for many years now and I don’t think I will be returning. Had to wait 8 months for my car and the updates were just awful. Didn’t get all the features I wanted despite paying extra because apparently you need to add certain packs on and pay ridiculous amount for them before you can then pay for the feature your want. They don’t even give you a full set of floor mats anymore! The pressure put on the staff to keep customers happy while not getting information themselves is shameful, too. Was glad when I finally picked up my new car so I no longer have to deal with MINI.

Sytner Group - Sytner Oldbury MINI からの回答

Sytner Group - Sytner Oldbury MINI からの回答
Lizzie Swift was extremely helpful and communicated throughout the process of buying the car.

Sytner Group - Sytner Oldbury MINI からの回答
1 star is too much but no option for 0 stars
Ordered mini electric 27/11/2021 with a £2500 gov plug in grant no contact with dealer unless it was to tell us of more delays then the day before we were due to collect the car on May 15/2022 we get a call to say that the grant changed to £1500 on 15/12/2022 a full 18 days after my order and could I pay £1000 more for my car please the dealer had 18 days to secure the grant but did nothing and never once had the decency to contact me to explain in the 6 months I was waiting for the car to be built which got delivered damaged and then had to have a new bonnet fitted
I would never use Sytner Mini Oldbury again and I certainly would advise anyone considering using them to be very cautious they do not seem very organised branch at all in my opinion

Sytner Group - Sytner Oldbury MINI からの回答
I am delighted with my new car and the standard of advice and support given by my salesperson who was very thorough in her approach to the purchase of my mini. Also she was very efficient in the part exchange transfer of my car as part of the sale. Thank you. I would be happy to recommend the company to my friends and family. Also when necessary I would do business again with Sytner Oldbury.

Sytner Group - Sytner Oldbury MINI からの回答
Richard listened to what I wanted in my new car and made sure that I got what I wanted at a great price

Sytner Group - Sytner Oldbury MINI からの回答
Richard spoor was fantastic from start to finish answered any questions I had kept me updated every step of the way explained everything perfectly nothing was to much trouble great service great sales man highly recommended even on the day I collected car he was happy to spend as much time as I needed explaining everything about the car controls settings and said i have his number If I need any help after collection don't hesitate to ring if I could give me than 5 stars I would give 10 plus great 👍👍👍👍

Sytner Group - Sytner Oldbury MINI からの回答
Excellent service and communication over the telephone.
I received the same service in person when I collected my vehicle.
A scratch on the dash was pointed out to me with a reassurance that this would be remedied on receipt of a replacement part.
Would not hesitate to buy from Sytner Oldbury in the future.

Sytner Group - Sytner Oldbury MINI からの回答
Once again, dealt with Sytner Oldbury and once again perfect. No dramas, people who really understand, and deliver the attention that car buyers expect. Perfect

Sytner Group - Sytner Oldbury MINI からの回答
I hate buying cars, but this was the best experience ever. Danielle made the whole process simple, focused on what I wanted, didn’t want and just wanted to understand my needs and preferences in a car. Sold within minutes - the shortest time ever in 40+ years of driving. Very happy with the service and, of course, the car.

Sytner Group - Sytner Oldbury MINI からの回答
Mark at Sytner Olbury was excellent. From our initial meeting he was patient and extremely helpful. He found us our perfect mini with the specification we wanted. We were very specific with the car we wanted. He had the car bought up from another Sytner dealer for us. The quality of it was just like new. Handing over the car seamless. Thank you so much Mark and Sytner Olbury⭐️⭐️⭐️⭐️⭐️

Sytner Group - Sytner Oldbury MINI からの回答

Sytner Group - Sytner Oldbury MINI からの回答
All staff very friendly and helpful.
Always made welcome .

Sytner Group - Sytner Oldbury MINI からの回答
Absolutely fantastic experience from start to finish. Mark made sure I got the mini I wanted and more!!

Sytner Group - Sytner Oldbury MINI からの回答
Excellent dealership. Good choice of cars in stock. Sales people are great...friendly and helpful. I was helped by Richard Spoor who gave fantastic
Customer service.

Sytner Group - Sytner Oldbury MINI からの回答
Friendly, pleasant, helpful, what more could you ask! Love my new car, shame it doesn't fit in my garage.

Sytner Group - Sytner Oldbury MINI からの回答
Received excellent help and advice from Richard Spoor when purchasing my mini clubman recently. I have a large breed dog (35 kg) and wanted to be sure that she would fit comfortably in the boot. I was advised to bring her in which I did. She fitted in with room to spare and enjoyed lots of fuss and dog biscuits from the sales team. I was very impressed by the friendly and professional service and recommended them to my niece who in turn booked a test drive the following week and purchased a mini clubman as well!

Sytner Group - Sytner Oldbury MINI からの回答
Excellent customer service from initial enquiry to handover of the car. Professional and knowledgable staff, who made the process as straight forward as possible. Special acknowledgement to Jim and Dan who looked after me.

Sytner Group - Sytner Oldbury MINI からの回答
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