I took my car in for an MOT having booked an appointment specifically for a slot where I understood they would do thw job prompt while I waited. There were other slots where this service was not avai... もっと見る
所在地
所在地を変更Armstrong Way, Armstrong Way Keyway Retail Park, WV13 2QU Willenhall, England, GB
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レビュアーのコメントを見てみましょう
Firstly I enquired about a Used BMW Z4 and requested a more in depth video of the car which Norris kindly sent me covering the condition of the wheels, leather seats and the soft top. After se... もっと見る
企業が回答しました
Marius was very informative and provided plenty of information and advice when purchasing my first car. There was no pressure and he followed through on what he said he would do regarding the service... もっと見る
企業が回答しました
We met Norris who helped us to purchase the required car. He was very helpful in sorting all necessary paperwork. He was very attentive to all our reqirements and would highly recommend him, a credit... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Armstrong Way, Armstrong Way Keyway Retail Park, WV13 2QU, Willenhall, England, 英国
4.6
優良
1834件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
This dealership is a joke
This dealership is a joke. Bought a ford ranger. Wheel nuts half on. Just passed a MOT. 3 days later keeps cutting out. Oil pump failure and crank sensor. Asked for my old car back and money. They said you can’t have your car back we own it now. Full refund can take 14 days. Remember only had it 3 days. When buying the car. The sales man kept leaving us and dealing with others at the same time. Was there till closing.
Communication skills don’t think they have any PEASE AVOID THIS DEALERSHIP.
I don’t have a good word to say about anyone who works there. The only good thing is the hot chocolate out of the machine.
2026年2月27日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Dear Mr Cooper, We are truly sorry to hear about your disappointing experience with your Ford Ranger purchase. This is certainly not the standard we aim to provide. We would like to invite you to contact our Head of Business, Ashley Barton, at ashleybarton@sytner.co.uk, so we can better understand your concerns and work towards a resolution. Your feedback is important to us, and we hope to restore your confidence in our dealership. Kind regards, Sytner Select Wolverhampton
Norris was very helpful
I had a great experience buying my car thanks to the salesman Norris who looked after me. He was extremely polite, helpful, and made the whole process easy and stress-free. He took the time to answer all my questions and made sure I was comfortable with everything before making a decision. Excellent customer service from start to finish – highly recommended!
2026年3月14日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Dear Tania, Thank you ever so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Norris provided such excellent service and made the process straightforward and stress-free for you. It’s wonderful to know you felt comfortable and well supported throughout. Your recommendation means a great deal to us. We hope you continue to enjoy your new car and look forward to welcoming you back in the future. Best wishes, The Sytner Select Wolverhampton Team
Greg was great from start to finish
Greg was great from start to finish. Cant fault the service.
Update: my car had 3 tyres replaced and the 1 they didn’t replaced a nail in. My heating doesn’t work correctly and found out there was a recall on the car which I now have to go and sort.
2026年3月12日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you very much for your kind words. We are delighted to hear that Greg provided you with excellent service from start to finish. It’s always our aim to ensure every customer has a positive and seamless experience, so it’s wonderful to know we met your expectations. Your feedback is greatly appreciated and serves as a great encouragement to the whole team. We look forward to welcoming you back to Sytner Select Wolverhampton in the future. Thanks again for choosing us.
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you very much for your kind words, Josh. We’re delighted to hear that Marius was so helpful and genuine throughout your experience. It’s always our aim to provide a friendly and trustworthy service, so it’s wonderful to know that this was reflected in your visit. Your recommendation means a great deal to us. We truly appreciate you taking the time to share your feedback and hope to welcome you back to Sytner Select Wolverhampton in the future.
Great customer service all round from Ray and Tenniel..
Great customer service all round
2026年3月5日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Dear Robert, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Wolverhampton. We are delighted to hear that you found our customer service to be excellent all round. It is always our aim to provide a friendly and professional service to all our customers, and your positive feedback is truly appreciated. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Wolverhampton Team
BMW Z4
Firstly I enquired about a Used BMW Z4 and requested a more in depth video of the car which Norris kindly sent me covering the condition of the wheels, leather seats and the soft top.
After seeing the video and reserving the vehicle I dealt with both Norris and Tenneil the following day when I travelled down to Sytner Select Wolverhampton. Norris kindly took me for a test drive then later they both explained the paperwork thoroughly and provided refreshments throughout.
Special thanks to Norris and Tenneil for my experience buying my Z4.
Many thanks,
Scott
2026年2月28日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Dear Scott, Thank you very much for your kind words and for taking the time to share your experience with us at Sytner Select Wolverhampton. We’re delighted to hear that Norris and Tenneil provided excellent service throughout your purchase of the BMW Z4. It’s wonderful to know the video, test drive, and thorough explanation of paperwork met your expectations. We hope you enjoy your new car and look forward to welcoming you back in the future. Best wishes, The Sytner Select Wolverhampton Team
Rae very help I appreciate them and…
Rae very help I appreciate them and what they have done for me
2026年2月27日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Dear Ali Ibrahim, Thank you very much for your kind words. We are delighted to hear that Rae was able to assist you and that you appreciate the support provided. It is always our aim to offer the best possible service to our customers, and your feedback means a great deal to the entire team at Sytner Select Wolverhampton. We truly value your custom and look forward to welcoming you back in the future. Best wishes, The Sytner Select Wolverhampton Team
Sytner Group - Sytner Select Wolverhampton からの回答
Dear Sunny, Thank you very much for your kind words. We are delighted to hear that Asif and Sunjay provided you with excellent service during your visit to Sytner Select Wolverhampton. It is always our aim to ensure every customer feels valued and well looked after. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the team. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Wolverhampton Team
Thank you Norris!!
Myself and my mom brought a car from Sytner Select and we can’t thank Norris enough for the all the help he’s given. He made sure it was a smooth process and went above and beyond to make sure everything was sorted. Will definitely be back when it is time to get a new car. Thanks again Norris you’re a gem!!
2026年2月14日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you so much, Lauren, for your kind words. We’re delighted to hear that Norris provided such excellent support throughout your car purchase. It’s wonderful to know the process was smooth and that you felt well looked after. We truly appreciate you taking the time to share your experience and look forward to welcoming you and your mum back when the time comes for a new car. Thanks again for choosing Sytner Select Wolverhampton!
Marius was very helpful!!!
2026年2月20日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Dear Jay, Thank you very much for your kind words. We are delighted to hear that Marius was very helpful during your experience with Sytner Select Wolverhampton. It is always our aim to provide excellent service and support to all our customers. Your positive feedback is greatly appreciated and motivates us to continue delivering the highest standards. Should you require any further assistance in the future, please do not hesitate to get in touch. Best wishes, The Sytner Select Wolverhampton Team
Marius 10/10
We part exchanged our car to change to full electric. Marius was very helpful
He was informative and gave honest advice about our options and what was be most beneficial for our situation. Very grateful to have met him.
2026年2月15日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you very much for your kind words, KW. We’re delighted to hear that Marius was able to provide helpful and honest advice to assist you in making the switch to a full electric vehicle. It’s wonderful to know that his guidance was beneficial for your situation. We truly appreciate you taking the time to share your experience and are grateful to have had the opportunity to support you during this important change. Wishing you many enjoyable miles ahead in your new car.
Marius was very informative and…
Marius was very informative and provided plenty of information and advice when purchasing my first car. There was no pressure and he followed through on what he said he would do regarding the service history of the car. He made sure the cars MOT was pushed through early as I was picking the car up the following weekend and it was due early next month. Overall a great experience and extremely helpful overall. Would highly recommend.
2026年2月14日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you, Alex, for your kind words and for taking the time to share your experience. We’re delighted to hear that Marius provided helpful advice and ensured everything ran smoothly with your first car purchase. It’s great to know you felt no pressure and that the service history and MOT arrangements met your expectations. Your recommendation means a lot to us. We wish you many happy miles in your new car and hope to assist you again in the future.
Worst car company I’ve had misfortune to deal with
Bought a BMW full dealer history. Paid £500 deposit told we would get an update when this would be ready to collect in a couple days. Almost 2 weeks later having chased and chased for an update and receiving numerous excuses we were told they couldn’t sell us the car as it was dangerous. This quickly changed to will cost too much money to fix the issues it has. We’ll come back to that, In the meantime the deposit would be back in our bank in 3 days. On the 3rd day we called them to see where the deposit was, the garage did not answer numerous calls from our mobile. So we withheld our number and amazingly it was answered within a few rings. They would call us back they said. Again. Well they hadn’t for the 2 weeks previous, and they didn’t disappoint again. We went to the dealership to be told the refund hadn’t been processed would be next week sometime. Maybe. After asking for the dealer principle to appear they couldn’t do enough and eventually the refund is being processed. So Back to the car. The night after we paid the deposit it was still available to reserve for £99. The next morning it was reserved not sold but reserved. They clearly have sold this twice but instead of being truthful come up with a bunch of lies. A BMW with full service history BY THEIR OWN BMW DEALERSHIP now is too dangerous or expensive or whatever they want to say this week for us to buy. Joke of a company do not waste you time and money on these people.
2026年1月3日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Dear Paul, We are sorry to hear about your disappointing experience and apologise for any frustration caused. This is not the standard of service we aim to provide at Sytner Select Wolverhampton. We would like to invite you to contact our General Sales Manager, Greg Mason-Lee, at gregorymasonlee@sytner.co.uk to discuss your concerns further. Your feedback is important to us, and we hope to address the issues you have raised. Kind regards, Sytner Select Wolverhampton
Norris and tenneil were so helpful and…
Norris and tenneil were so helpful and lovely and helped me get the car I wanted quickly.
2026年1月26日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you so much for your kind words. We’re delighted to hear that Norris and Tenneil were able to assist you so effectively and made the process of finding your ideal car quick and enjoyable. It’s always our aim to provide a friendly and helpful service, and your feedback is truly appreciated. We hope you continue to enjoy your new vehicle and look forward to welcoming you back to Sytner Select Wolverhampton in the future. Thanks again for choosing us.
Great experience with Norris selling me…
Great experience with Norris selling me my car.
2026年1月28日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Dear Lennon, Thank you very much for your kind words and for sharing your positive experience with Norris at Sytner Select Wolverhampton. We are delighted to hear that your car purchase went smoothly and that Norris provided excellent service throughout. It is always our aim to ensure every customer feels valued and well looked after. Your feedback is greatly appreciated and serves as a wonderful encouragement to the whole team. We hope you enjoy your new car and look forward to welcoming you again in the future.
Great service and good choice of cars
Great service and good choice of cars. Professional approach
2026年1月27日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Dear G Bullmore, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Wolverhampton. We are delighted to hear that you appreciated our professional approach and found our selection of cars to be good. It is always rewarding to know that our efforts to provide excellent service have been recognised. Your positive feedback means a great deal to the entire team. We look forward to welcoming you again in the future. Kind regards, Sytner Select Wolverhampton Team
Great salesman
Helpful friendly salesman Norris was brilliant. Very informative and knowledgeable.
2026年1月24日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Dear Carol, Thank you ever so much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that Norris provided such helpful and friendly service, and that his knowledge and information made a positive impression. It’s always wonderful to know our team members are making a real difference. Your feedback is greatly appreciated, and we hope to welcome you back to Sytner Select Wolverhampton in the future. Best wishes, The Sytner Select Wolverhampton Team
Sass & Tariq have been amazing
Sass & Tariq have been amazing, the customer service has been brilliant.
2026年1月24日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Dear Steph, Thank you ever so much for your wonderful 5-star review. We are absolutely delighted to hear that Sass and Tariq provided you with brilliant customer service. It’s always our aim to ensure every customer feels valued and well looked after, so your kind words truly mean a lot to the team. We hope you continue to enjoy your experience with Sytner Select Wolverhampton and look forward to welcoming you back in the future. Thanks again for sharing your positive feedback. Best wishes, The Sytner Select Wolverhampton Team
Great dealership with a nice range of…
Great dealership with a nice range of cars sasan and Tariq really welcoming and helpful
2026年1月24日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you so much, Jen, for your kind words and fantastic review. We’re delighted to hear that Sasan and Tariq made you feel so welcome and were helpful throughout your visit. It’s wonderful to know you appreciated the range of cars we have on offer. Your feedback means a great deal to the whole team at Sytner Select Wolverhampton. We look forward to welcoming you back in the future and hope to continue providing the excellent service you experienced.
Salam & T great service and lovely…
Salam & T great service and lovely coffee provided
2026年1月24日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Dear Costel, Thank you ever so much for your kind words. We’re delighted to hear that Salam and T provided you with great service and that you enjoyed the lovely coffee. It’s always our aim to make every visit a pleasant and welcoming experience. Your positive feedback truly means a lot to the entire team here at Sytner Select Wolverhampton. We look forward to welcoming you back again soon. Warm regards, The Sytner Select Wolverhampton Team
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