I took my car in for an MOT having booked an appointment specifically for a slot where I understood they would do thw job prompt while I waited. There were other slots where this service was not avai... もっと見る
所在地
所在地を変更Armstrong Way, Armstrong Way Keyway Retail Park, WV13 2QU Willenhall, England, GB
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Firstly I enquired about a Used BMW Z4 and requested a more in depth video of the car which Norris kindly sent me covering the condition of the wheels, leather seats and the soft top. After se... もっと見る
企業が回答しました
Marius was very informative and provided plenty of information and advice when purchasing my first car. There was no pressure and he followed through on what he said he would do regarding the service... もっと見る
企業が回答しました
We met Norris who helped us to purchase the required car. He was very helpful in sorting all necessary paperwork. He was very attentive to all our reqirements and would highly recommend him, a credit... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Armstrong Way, Armstrong Way Keyway Retail Park, WV13 2QU, Willenhall, England, 英国
4.6
優良
1834件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
New car from Sytner Select Wolverhampton
Greg was very helpful with the purchase of our new car and was friendly, polite and allowed us time to make our decision in our own time.
2025年12月8日
自発的なレビュー
Marius great to deal with
Marius great to deal with, straight forward, no pressure, a pleasure!
2025年12月5日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I had an outstanding experience…
I had an outstanding experience purchasing my car thanks to Jay and Asif. From start to finish, they were friendly, knowledgeable, and genuinely committed to helping me find the right vehicle. They answered every question with patience, provided honest guidance, and made the entire process smooth and stress-free.
Their professionalism and customer-first approach truly set them apart. I walked away not only with a great car, but with complete confidence in my purchase. Highly recommend Jay and Asif to anyone looking for exceptional service and a seamless car-buying experience!
2025年11月29日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you, Victor, for your kind words and fantastic review. We are delighted to hear that Jay and Asif provided you with such a friendly, knowledgeable, and professional service throughout your car purchase. It’s wonderful to know they made the process smooth and stress-free, and that you feel confident in your new vehicle. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your positive experience with Sytner Select Wolverhampton.
Jay was so attentive and supportive…
Jay was so attentive and supportive throughout the whole process.
Special mention to Asif too who was so friendly and just a real pleasure to be around
2025年11月22日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you very much for your kind words. We are delighted to hear that Jay provided attentive and supportive service throughout your experience. It’s wonderful to know that Asif’s friendly nature made your time with us even more enjoyable. Your feedback is greatly appreciated and serves as a fantastic encouragement to the whole team at Sytner Select Wolverhampton. We hope you continue to enjoy your vehicle and look forward to welcoming you back in the future.
Had a great experience from beginning…
Had a great experience from beginning to end with Tariq purchasing my Citroen C5X
Thank you!
2025年11月21日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Dear Simon, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Tariq provided you with excellent service throughout your purchase of the Citroën C5X. It’s wonderful to know that your experience was smooth and enjoyable from start to finish. We truly appreciate your support and hope you continue to enjoy your new vehicle. Should you need any assistance in the future, please do not hesitate to get in touch. Best wishes, The Sytner Select Wolverhampton Team
Incredibly poor aftersales
Incredibly poor aftersales. I have already reached out to the Greg Mason-Lee email address they post in reply to poor reviews but received no response (sent 20th Oct) so will now air my problems publicly.
I picked up the car I purchased with 1400 miles more on the clock than advertised, undisclosed damage to 2 body panels, a nail in one of the rear tyres and upon arriving home realised the coolant cap in the engine bay had been left loose resulting in coolant spilling over requiring cleaning up & refilling. In the days following the reverse camera, rear parking sensors & rear indicators were then failing to funtion 9/10 times.
I understand used cars aren't perfect and mistakes can be made so only insisted the reverse camera, rear indicators & parking sensors were fixed, willing to accept the other issues. After getting in contact via email I received no response for nearly a week, calling I was passed around with no action for a couple of days before being assured the service dept would then call be in the next couple of hours, nothing. Called back again a couple of days later and finally got a response courtesy of the salesman walking into the service dept. personally to get them to contact me. Car was booked in to be sorted but they were only going to treat the remedial works as a standard warranty claim so would be subject to a £120 inspection fee and no guarantee of courtesy car. It's a 3hr drive from my home to the dealership so if it was just going to be treated as a warranty claim I cancelled and subsequently getting sorted at a dealer much closer to my home.
Sytner are meant to have a good reputation but I may as well have saved a few grand and purchased from a private seller for all the use they've been.
2025年10月20日
自発的なレビュー
Sytner definatley stand up to their…
Sytner definatley stand up to their brand name, excellent service provided by Norris. He was very patient with my demands and went out of his way to rectify any issues with the car. Topman and Top service.
2025年11月17日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you very much for your kind words. We are delighted to hear that Norris provided you with excellent service and was patient in addressing your requirements. It’s wonderful to know that he went the extra mile to resolve any issues with your car. At Sytner Select Wolverhampton, we always strive to uphold our reputation for top-quality service, and your feedback truly honours our commitment. We appreciate you taking the time to share your experience with us.
Whole process made simple
Whole process made simple, staff (Marius) very helpful, never pushy and very patient!!
2025年11月17日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Dear Ron, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Wolverhampton. We are delighted to hear that Marius was helpful, patient, and never pushy throughout the process. It’s wonderful to know that we made the whole experience simple and enjoyable for you. Your feedback is greatly appreciated and serves as a fantastic encouragement to the entire team. We hope you continue to enjoy your vehicle and look forward to welcoming you again in the future. Best regards, Sytner Select Wolverhampton
Greg was great
Greg dealt with us, was easy and very informative. Treated well, warm and clean office and glad we got a great car too!
2025年11月15日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you, Kyran, for your kind words. We’re delighted to hear that Greg provided you with clear and helpful information throughout your experience. It’s wonderful to know you felt well treated and comfortable in our warm and clean office. We’re also thrilled that you’re pleased with your new car. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your positive experience with Sytner Select Wolverhampton. Wishing you many happy journeys ahead!
Could not fault the seevice I received…
Could not fault the seevice I received from Byron at sytner. From beginning to completion of buying my new car was excellent. Never felt pushed also Byron went through everything with me which was easy to understand. I would use this garage again and highly recommend both garage and Byron to family and friends.
2025年11月15日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Dear Julie, Thank you very much for your kind words and for taking the time to share your experience with Byron and the team at Sytner Select Wolverhampton. We are delighted to hear that the entire process of purchasing your new car was smooth and that Byron was able to explain everything clearly without any pressure. Your recommendation means a great deal to us, and we’re thrilled to have earned your trust. We look forward to welcoming you back in the future. Best wishes, Sytner Select Wolverhampton
Byron great salesman
The gentleman who we have been dealing with was great from start to finish ,straight and honest and listened very well. The salesman name was Byron I would recommend him to anybody purchasing or financing a car from this company .
2025年11月15日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you, Matty, for your kind words and for taking the time to share your experience. We are delighted to hear that Byron provided such a straightforward and honest service throughout your purchase. It’s wonderful to know he listened carefully and made the process smooth for you. Your recommendation means a great deal to us and Byron alike. We truly appreciate your support and hope you continue to enjoy your new vehicle. Thank you once again for choosing Sytner Select Wolverhampton.
First car
Purchased first car . Norris has given a perfect service and very professional . He was kind and polite . I
2025年11月10日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Dear Mr S, Thank you very much for your kind words and for choosing Sytner Select Wolverhampton for your first car purchase. We are delighted to hear that Norris provided a professional, polite, and courteous service throughout your experience. It is always our aim to ensure every customer feels valued and well supported. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team. We wish you many happy miles in your new car. Kind regards, Sytner Select Wolverhampton Team
Buying a car
My husband and I were greeted by Marius who was extremely helpful, polite friendly and very knowledgeable. He made our first time experience at Sytner group a positive experience.
2025年11月7日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Dear Hayley, Thank you very much for your kind words. We are delighted to hear that Marius provided you and your husband with such a positive and welcoming experience during your first visit to Sytner Select Wolverhampton. It is always our aim to offer friendly, knowledgeable, and helpful service, and we’re pleased this was reflected in your visit. Your feedback is greatly appreciated, and we hope to welcome you both back again in the future. Kind regards, The Sytner Select Wolverhampton Team
Byron was fantastic
Byron was great, I really enjoyed my experience in buying my new Honda Hrv that I had wanted for a while! He really knows how to make people feel comfortable when buying a new car.
2025年11月6日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you very much, Malkit, for your kind words and fantastic 5-star review. We’re delighted to hear that Byron made your experience of purchasing your new Honda HR-V so enjoyable and comfortable. It’s always our aim to ensure every customer feels at ease when buying a car, and it’s wonderful to know Byron achieved that for you. We hope you have many happy miles ahead in your new vehicle and truly appreciate you choosing Sytner Select Wolverhampton.
THANK YOU TO MMG
I’d like to thank Matthew/ Marius/ Gregg at Sytner Select Wolverhampton for their outstanding service. From the very start, they were professional, friendly, and genuinely understanding of our needs. Both my wife and I felt well looked after throughout the entire process.
They took the time to explain everything clearly, were patient with our questions, and made what can often be a stressful experience feel smooth and reassuring. It’s rare to come across people who combine professionalism with such a personal touch, both Marius and Matt truly delivered that!
We’re very happy with our experience and would highly recommend Sytner Select Wolverhampton especially Marius and Matt to anyone looking for a dealership that really cares about its customers!
2025年11月2日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you, Christian and Yvonne, for your kind words and wonderful feedback. We are delighted to hear that Matthew, Marius, and Gregg provided you with such a professional and personalised service throughout your experience. It’s always our aim to make the process as smooth and reassuring as possible, and it’s fantastic to know that we achieved this for you both. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Dealt with Gianni and Joven
Dealt with Gianni and Joven, great people, made the sale easy, no hassle. Process when picking up the car was simple and easy going.
2025年10月31日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you very much, Hari, for your kind words and for taking the time to share your experience with Gianni and Joven at Sytner Select Wolverhampton. We are delighted to hear that the sale was straightforward and hassle-free, and that the collection process was simple and enjoyable. It’s always wonderful to know our team have made the experience positive and easy-going. We truly appreciate your feedback and hope you continue to enjoy your new car. Wishing you all the best on the road!
Excellent information.
Excellent information without the ‘pushy salesperson’ feel. Greg gave us a lot of excellent information and helped fine tune our decision. Thank you for your professionalism.
2025年10月31日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Dear Rohit, Thank you very much for your kind words. We are delighted to hear that Greg provided you with excellent information in a professional and approachable manner. It is always our aim to support customers in making well-informed decisions without any pressure. Your feedback is greatly appreciated and serves as a wonderful encouragement to the team. We hope you enjoy your new vehicle and look forward to assisting you again in the future. Best wishes, The Sytner Select Wolverhampton Team
Bought a new mini from Sytner and had a…
Bought a new mini from Sytner and had a lovely experience, Norris was really helpful and friendly would definitely recommend.
2025年10月28日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Dear Esther, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Norris was helpful and friendly throughout your purchase of a new MINI. It’s wonderful to know that you had a lovely experience at Sytner Select Wolverhampton. Your recommendation means a great deal to us, and we hope you continue to enjoy your new car for many miles to come. Best wishes, The Sytner Select Wolverhampton Team
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