Friendly and professional. Bailey was great answered all questions, understood my needs,provided clear information. Made purchasing my new mini completely stress free.
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レビュアーのコメントを見てみましょう
Called & spoke to Ethan who was really attentive throughout our experience at this garage yesterday. A true gentleman who also offered to fast charge our EV whilst we test drove the Mini for my son -... もっと見る
企業が回答しました
Bought a MINI Clubman through the MINI approved used scheme from Sunningdale. Car has had to have the bonnet resprayed twice due to a poor job done in a repair by Sytner; and car was sold without... もっと見る
企業が回答しました
We connected with Chris Buss; Group Buyer for Sytner Mini having enquired at Sunningdale to sell a mini. The initial telephone conversation was informative and courteous. We met Chris a few days l... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
London Rd, SL5 0EX, Sunningdale, 英国
- 01344 630400
4.6
優良
229件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I love mini so much I bought two of em!!!
James, Ross, And TJ were all excellent from start to finish. Tres tres professional.
Thank you
2024年1月6日
Sytner Group - Sytner Sunningdale MINI からの回答
Thank you for your kind words, Mark. We are delighted to hear that James, Ross and TJ provided you with a professional service. We strive to ensure that all our customers have a positive experience when visiting Sytner Sunningdale MINI and it's great to hear that we have achieved this. We hope to see you again soon.
Sytner Group - Sytner Sunningdale MINI からの回答
Thank you for your kind words, Mr Cooper. We are delighted to hear that you found our team at Sytner Sunningdale MINI helpful in deciding which car to have. We strive to provide the best customer service and ensure that our customers are happy with their purchase. We understand that buying a car is a big decision and we are here to help make it easier. We look forward to seeing you again soon and wish you many happy miles in your new car.
Very Friendly and Welcoming dealership.
Walked in and although had not made prior call to check on car nothing was to much trouble. Robyn sorted out two cars to test drive and there was no pressure which made the whole process selling my old Mini and buying another one relaxed . Robyn was very professional and easy to deal with.
2023年12月3日
Sytner Group - Sytner Sunningdale MINI からの回答
Thank you for your kind words, David. We are delighted to hear that you had a pleasant experience with us at Sytner Sunningdale MINI. We strive to provide our customers with the best service possible and it is great to hear that Robyn was able to make the process of selling and buying a car relaxed and stress-free. We are glad that you found Robyn to be professional and easy to deal with. We hope to see you again soon.
Robyn Fowler was brilliant.
2023年11月25日
Sytner Group - Sytner Sunningdale MINI からの回答
Thank you for your kind words, Mrs Govender. We are delighted to hear that Robyn Fowler provided you with an excellent experience. At Sytner Sunningdale MINI, we strive to ensure that all of our customers receive the highest level of service and we are pleased that Robyn was able to meet your expectations. We value your feedback and we look forward to welcoming you back to our dealership in the future.
Sytner Group - Sytner Sunningdale MINI からの回答
Thank you for your kind review, Ken. We are delighted to hear that you had a positive experience with our customer service team. We strive to ensure that all our customers receive the highest level of service and it is great to hear that we have achieved this with you. We value your feedback and we are glad that you found our team to be polite and responsive to your emails. We look forward to welcoming you back to Sytner Sunningdale MINI in the near future.
Excellent service - would highly recommend
They were so professional from start to finish.
I was constantly kept informed of the progress of my car. I absolutely delighted with it.
2023年10月27日
Sytner Group - Sytner Sunningdale MINI からの回答
Thank you so much for your kind words, Mrs Rich. We are delighted to hear that you had such a positive experience with us here at Sytner Sunningdale MINI. We strive to provide the highest level of customer service and it is wonderful to hear that we have achieved this. We are so pleased that you are delighted with your car and that you were kept informed throughout the process. We look forward to welcoming you back in the future.
Customer Service/Sales where brilliant…
Customer Service/Sales where brilliant and professional, relate-able.
Worked out the best options for me and got some bits sorted that needed fixing before the car was ready.
Cat Clark Sales Rep was helpful and kept me up to date at all times.
2023年10月7日
Sytner Group - Sytner Sunningdale MINI からの回答
Thank you for your 5 star review, Mr Counsell. We are delighted to hear that you had a great experience with us at Sytner Sunningdale MINI. We strive to provide the best customer service and sales experience possible, and it's great to hear that you found our team to be both professional and relate-able. We are also pleased to hear that Cat Clark was able to help you find the best options for you and get any necessary fixes sorted before you took your car home. We appreciate your kind words and look forward to seeing you again soon.
The team at Sunningdale were…
The team at Sunningdale were outstanding . The sales executive , Rabia , was extremely helpful and her service before and after the purchase has been tp notch
2023年10月4日
Sytner Group - Sytner Sunningdale MINI からの回答
Thank you for your kind words, Mr Gash. We are delighted to hear that you had such a positive experience with our team at Sytner Sunningdale MINI. We are especially pleased to hear that Rabia was able to provide you with such excellent service before and after your purchase. We strive to ensure that all of our customers have the best possible experience and it is wonderful to hear that we have achieved this with you. We look forward to seeing you again soon.
Purchase of Cooper S from Sytner Sunningdale
Over my lifetime I have most likely bought 20+ cars but the service I received from Sytner Sunningdale TJ Costis was exceptional. Not only did he better the price I got from my lease company but also that of the Mini dealer in Guildford. Whilst waiting the 3 months for my Mini Cooper S Cabriolet he messaged each week with the progress. On collection he spent at least 2 hours explained and took me for a test drive. Excellent service would highly recommend
2023年9月22日
自発的なレビュー
Sytner Group - Sytner Sunningdale MINI からの回答
Thank you for your kind words, Vic. We are delighted to hear that you had such a positive experience with TJ Costis at Sytner Sunningdale. We strive to provide the best customer service and it's great to hear that TJ went above and beyond to ensure you were happy with your purchase. We hope you enjoy your new Mini Cooper S Cabriolet and that you will continue to choose Sytner Sunningdale for all your motoring needs. Thank you again for your review.
Great service by Rabia
Great service by Rabia. She was very clear about the car and our options, she kept us informed at all times and we really love our Mini.
2023年9月7日
Sytner Group - Sytner Sunningdale MINI からの回答
Thank you for your kind words, Mr Douch. We are delighted to hear that you had a great experience with Rabia and that you love your new Mini. At Sytner Sunningdale MINI, we strive to provide the best customer service and we are pleased that Rabia was able to meet your expectations. We hope you enjoy your new car and we look forward to seeing you again soon.
Enjoyable experience
The sales advisor (Amy Newell) was massively helpful and made the whole process enjoyable and smooth. Massively recommend to anyone.
2023年8月3日
Sytner Group - Sytner Sunningdale MINI からの回答
Thank you for your kind words, Mr Santos. We are delighted to hear that Amy Newell was able to make your experience at Sytner Sunningdale MINI enjoyable and smooth. We strive to provide the best customer service and it is great to hear that we have achieved this. We are glad that you would recommend us to others and we look forward to welcoming you back in the future.
TJ was excellent from start to finish…
TJ was excellent from start to finish as was his business manager Ross. They made several personal videos of the car i was enquiring on, they spoke clearly and coherently about the deal i was looking to attain and we talked straight about what i was looking for on my wife's part exchange and balance to change and we swiftly got there with both parties believing we had a good deal. On collection the car was immaculately cleaned and prepared. As followup TJ also sent a brand new boot liner as the one with the car had gone missing. I really appreciate this excellent customer service from everyone at Sytner Sunningdale - i bought my X6 from your Bmw dealership and again the customer service was great then too hence coming back so thank you!
2023年7月10日
Sytner Group - Sytner Sunningdale MINI からの回答
Thank you for your kind words, Andrew. We are delighted to hear that you had such a positive experience with TJ and Ross. We strive to provide the best customer service possible and it's great to hear that we achieved this for you. We are also pleased that you were happy with the deal you got and that the car was immaculately cleaned and prepared for collection. We are glad that you have returned to us for your second car and we hope to continue to provide you with excellent customer service in the future.
The staff involved were superb !
The staff involved were superb !
Tom , Rabia and the handover by Amy was excellent
2023年6月30日
Sytner Group - Sytner Sunningdale MINI からの回答
Thank you so much for your kind words, Mrs Turner. We are delighted to hear that you had such a positive experience with Tom, Rabia and Amy. At Sytner Sunningdale MINI, we strive to provide the highest level of customer service and it is wonderful to hear that we have achieved this. We hope that you enjoy your new MINI and that you will come back to us for all your future motoring needs. Thank you again for your review.
I felt that I was superbly looked after…
I felt that I was superbly looked after by two of your fantastic staff . Both Amy and Adrian went above and beyond to make sure I was happy and their customer service was amazing a real credit to the company
2023年6月17日
Sytner Group - Sytner Sunningdale MINI からの回答
Thank you for your kind words, Jo. We are delighted to hear that Amy and Adrian provided you with such excellent customer service. At Sytner Sunningdale MINI, we strive to ensure that all of our customers have the best possible experience. We are so pleased that Amy and Adrian were able to make your visit a positive one. We look forward to seeing you again soon.
Great knowledge and friendly staff
Great knowledge and friendly staff. I was kept in the loop constantly about my car. Would highly recommend this branch of Sytner Mini
2023年6月16日
Sytner Group - Sytner Sunningdale MINI からの回答
Thank you for your 5 star review! We are delighted to hear that you had a great experience with us at Sytner Sunningdale MINI. Our team is committed to providing excellent customer service and we are glad that you felt informed and looked after. We appreciate your recommendation and hope to see you again soon.
Sytner Sunningdale Mini 5 Stars!
I cannot recommend Sytner Sunningdale Mini enough!
I was lucky enough to have Cat Clark as my sales advisor. Her service was incredible! She kept me up to date on the progress of my new car each week and was always there if I had any questions or queries. The signing of documents online was easy and the finance team provided me with detailed information regarding GAP insurance. On my handover, I got to reveal my new mini and was truly over the moon! Having never had a new car revealed before it really made it feel special!
Before I left the showroom, Cat made sure I felt comfortable and understood all the controls. She made me feel at ease and allowed me to ask anything I felt I needed. I have had so many positive comments about my new mini since and totally love it!
I will definitely be recommending my friends and family!
2023年6月16日
Sytner Group - Sytner Sunningdale MINI からの回答
Thank you for your kind words, Rachel. We are delighted to hear that you had such a positive experience with us here at Sytner Sunningdale MINI. We are especially pleased that Cat was able to provide you with such excellent service and that you felt comfortable and at ease throughout the process. We are also glad that you are so happy with your new MINI and that you have been receiving so many positive comments. We hope that you continue to enjoy your car and that you will recommend us to your friends and family. Thank you again for your review.
Excellent support by all the team
2023年6月15日
Sytner Group - Sytner Sunningdale MINI からの回答
Thank you for your kind words, Mr Marmenti. We are delighted to hear that you had an excellent experience with our team at Sytner Sunningdale MINI. We strive to provide the best customer service and it is great to hear that we have achieved this. We hope that you will continue to enjoy your MINI and that you will come back to us for any future needs. Thank you again for your review and for choosing Sytner Sunningdale MINI.
From the moment I made the phone call…
From the moment I made the phone call to the moment I left with my new car, every interaction with your staff was a wonderful experience. Amy, Ross and Adrian all took the time to explain everything and make sure we got the car we wanted. Amy in particular was very kind and patient connecting the car to our phones. I think she reconised two more elderly customers, who needed a bit more time.
2023年5月16日
Sytner Group - Sytner Sunningdale MINI からの回答
Thank you for your kind words, Gill. We are delighted to hear that you had such a positive experience with our staff. We strive to ensure that all of our customers have the best possible experience when buying a car from us, and it is wonderful to hear that we achieved this with you. We are especially pleased to hear that Amy was so helpful in connecting your phones to the car. We appreciate your feedback and hope to see you again soon.
Sytner Group - Sytner Sunningdale MINI からの回答
Thank you for your kind words, Hayley! We are delighted to hear that you are enjoying your new car and that you had an excellent experience with us here at Sytner Sunningdale MINI. We strive to provide the best customer service and we are glad that we have achieved this with you. We hope you continue to enjoy your car and that you will come back to us for any future needs. Thank you for choosing us and we look forward to seeing you again soon.
Amy & Ross were superb
Amy & Ross were superb, always receive a superb service and cannot recommend enough.
2023年6月1日
Sytner Group - Sytner Sunningdale MINI からの回答
Thank you for your 5 star review! We are delighted to hear that you had a great experience with Amy and Ross at Sytner Sunningdale MINI. We strive to provide the best service possible and it's great to hear that you were so pleased with the service you received. We really appreciate your recommendation and we hope to see you again soon. Thank you for choosing Sytner Sunningdale MINI!
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