I’ve just completed my car purchase and I’m extremely impressed with the level of service provided by Louis. He was so knowledgeable, patient, and genuinely committed to making sure I chose the right... もっと見る
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I couldn’t recommend Wakefield Audi enough because of the incredible customer service I recieved from Dale. Dale was great, he was so helpful with everything to do with my A1, ensured that I understoo... もっと見る
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What I love about visiting Audi Wakefield when I take my car in for a service or MOT is how easy it is. The customer service is outstanding. Drop off is quick, great communication on progress througho... もっと見る
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Absolutely shocking customer service from both Audi Wakefield and Audi UK. Avoid at all costs. The entire experience we have received has caused significant stress and anxiety for both myself a... もっと見る
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企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Calder Park,Peel Avenue, WF2 7UA, Wakefield, 英国
- 01924 241400
4.6
優良
744件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Audi Wakefield
I recently purchased my car from Audi Wakefield. Thank you to Will Handley who helped us to locate the right car and made this entire experience pleasant. He was friendly and allowed us to browse the courtyard at our own pace.
2025年8月21日
自発的なレビュー
Great and seamless car-buying experience
Great and seamless car-buying experience from start to finish.
Louis was exceptional in his communication from the moment I made an enquiry about the car, to when I eventually went to view the car, finalised the sale with Thomas and drove away the car same day.
No pressure, just great service. I drove away thrilled with my new car. Highly recommend Audi Wakefield!
Thanks to Louis for the excellent communication and sale pitch, Thomas, and Chris.
2025年11月11日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Tom was fantastic
We recently purchased an approved car from Wakefield Audi. Tom was fantastic from start to finish, and a pleasure to deal with. The entire team were friendly which made the transaction easy and simple. Would definitely recommend
2025年11月7日
自発的なレビュー
Sytner Group - Wakefield Audi からの回答
Thank you very much for your kind words, Josh. We’re delighted to hear that Tom and the team made your experience with Wakefield Audi enjoyable and straightforward. It’s always our aim to provide friendly and professional service, so it’s wonderful to know this was reflected during your purchase. Your recommendation means a great deal to us. We hope you continue to enjoy your approved car and look forward to welcoming you back in the future. Thanks again for choosing Wakefield Audi.
Recently purchased a car through…
Recently purchased a car through Sytner, Jamie & Dale were excellent throughout, very helpful and friendly nothing was to much trouble. The lady who was working on reception was also very attentive nothing was to much trouble. Would highly recommend them all and would definitely purchase a car through them again
2025年11月1日
Sytner Group - Wakefield Audi からの回答
Dear Mr Davies, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Jamie, Dale, and our reception team provided you with such attentive and friendly service. It’s wonderful to know that nothing was too much trouble and that you felt well supported throughout your purchase. Your recommendation means a great deal to us, and we look forward to welcoming you back to Wakefield Audi in the future. Best wishes, The Wakefield Audi Team
great service
Tom was very helpful and patient, would definitely buy a car from him again.
2025年10月30日
自発的なレビュー
Sytner Group - Wakefield Audi からの回答
Dear Maddie, Thank you ever so much for your kind words and for taking the time to leave such a positive review. We’re delighted to hear that Tom was helpful and patient throughout your experience. It’s wonderful to know that you would consider purchasing a car from him again. Your feedback is greatly appreciated and serves as a fantastic encouragement to the whole team. We look forward to welcoming you back to Wakefield Audi in the future. Best wishes, The Wakefield Audi Team
Sytner Group - Wakefield Audi からの回答
Thank you very much for your kind words, Mark. We’re delighted to hear that Thomas provided a patient and enjoyable experience during your visit. At Wakefield Audi, we always strive to create a relaxed and pressure-free environment for our customers, so it’s wonderful to know this was reflected in your experience. Your feedback is greatly appreciated, and we hope to have the pleasure of assisting you again in the future. Thank you once again for choosing Wakefield Audi.
Drove my car into the service area
Drove my car into the service area, a member of service staff then confirmed the service work to be done. After a cup of coffee and reading a couple of chapters of my book the service sheet was explained to me and the car was all ready, cleaned and valeted.
The audio clip was also helpfull
2025年10月25日
First class service as always
First class service as always. Any hiccups in getting the car we wanted was swiftly sorted out by Charlotte Roberts, who ensured total satisfaction with the deal and was a pleasure to do business with. Would highly recommend
2025年10月10日
Sytner Group - Wakefield Audi からの回答
Thank you for your glowing review, Denise. We are delighted to hear that you had a first-class experience at Wakefield Audi. Our team, led by Charlotte Roberts, is dedicated to ensuring our customers' total satisfaction. We are pleased to hear that any hiccups were swiftly resolved and that you were able to find the perfect car. We appreciate your recommendation and look forward to welcoming you back in the future. Thank you for choosing Wakefield Audi.
Perfection from Start to Finish!!
Perfection from Start to Finish!!
This is the 2nd car I have purchased from Sytner Select Wakefield. I can say with genuine happiness that all the staff are amazing, Kas and Will guided me through test drive, answered all my Questions and more besides. Just clear, straightforward and a real pleasure to buy from. Was truly fantastic, I had a budget in mind, along with Part Ex, and a very strict shopping list of must haves for my Better half. We found a car that matched all parameters and more. Then it came to the figures side of things, Will made it easy and simple, and we were very close to my budget. All in all they are fantastic, Special mention to Will the sales manager, just bounced off him and it didn't feel like I was spending almost 20k. Just a real Treat !
Kas, you are very special to me too, you didn't pressure anything, and made sure I had all my desires and questions dealt with, Absolute top guy, and always asked if I needed to know more, Just unreal dedication to perfection. I appreciate your time and all you did for me. I'll be back to see you for my next car.
Thanks to you all
Kindest Regards
Pete E
2025年10月13日
自発的なレビュー
Sytner Group - Wakefield Audi からの回答
Dear Pete, Thank you for taking the time to leave such a glowing review for Wakefield Audi. We are delighted to hear that your experience with us was nothing short of perfection from start to finish. Our team takes great pride in providing exceptional service and it is wonderful to hear that Kas and Will were able to guide you through the process with ease and answer all of your questions. We are honoured to have earned your trust and we look forward to welcoming you back for your next car. Best regards, Wakefield Audi Team
Sytner Group - Wakefield Audi からの回答
Thank you for your kind words, Peter. We are delighted to hear that you had an excellent experience at Wakefield Audi. Our team takes great pride in providing top-notch service to our customers, and we are glad to hear that you found them to be nice. We always strive to go above and beyond to ensure our customers are satisfied. Thank you for choosing Wakefield Audi, and we hope to see you again in the future.
Sytner Group - Wakefield Audi からの回答
Thank you for your glowing review, Mrs Wood. We are delighted to hear that you received top-notch customer service from our friendly staff at Wakefield Audi. Our team takes great pride in providing a warm and welcoming atmosphere for all our customers. We are committed to delivering the highest level of service and it is wonderful to know that we have met your expectations. We appreciate your support and look forward to welcoming you back for your future automotive needs. Thank you for choosing Wakefield Audi.
Audi used car purchase from Louis
We recently bought our car from Louis.
We live 4 hours away but this was the car we had hoped to buy.
Louis was very helpful in our long distance negotiations and information. Initially he sent us a super video, he showed us everything we needed to know about the car and we were very impressed.
When we came to meet the team they were all very helpful and friendly and made purchasing the car smooth and easy.
We were very impressed with all the team and would definitely go back again when we are looking for a replacement.
We would highly recommend Audi Wakefield and look forward to seeing them all next time.
2025年10月5日
自発的なレビュー
Sytner Group - Wakefield Audi からの回答
Thank you for your glowing review, Ange. We are delighted to hear that you had a positive experience with our team at Wakefield Audi. It is our goal to provide exceptional service to all of our customers, regardless of distance. We are pleased that Louis was able to assist you with your long distance negotiations and provide you with all the necessary information about the car. Our team takes pride in being helpful and friendly, and we are honoured that you would recommend us to others. We look forward to welcoming you back in the future.
We always deal with Darrian in service…
We always deal with Darrian in service at Audi Wakefield and her customer service is always outstanding. She really does go above and beyond to make sure the process is smooth running and efficient. I would highly recommend Darrian and she is by far the best out of all the car garages we have ever been to.
2025年8月4日
自発的なレビュー
Sytner Group - Wakefield Audi からの回答
Thank you for your glowing review of Wakefield Audi and our exceptional service representative, Darrian. We are delighted to hear that she consistently goes above and beyond to ensure a smooth and efficient process for our customers. We take great pride in providing outstanding customer service and it is an honour to be recognised as the best among all the car garages you have visited. We will be sure to pass on your kind words to Darrian. Thank you for choosing Wakefield Audi.
Sytner Group - Wakefield Audi からの回答
Thank you for your kind words, Mr Tobin. We are delighted to hear that you had a great experience at Wakefield Audi. Our team takes great pride in providing exceptional service to our customers. We are glad that our efforts have been recognised and appreciated. We strive to maintain the highest standards of professionalism and customer satisfaction. It is an honour to have earned your trust and we look forward to welcoming you back for all your future automotive needs. Thank you for choosing Wakefield Audi.
Great service
I brought my girlfriend’s A3 in to Audi as we purchased it from Arnold Clark and haven’t been able to get the app working. Darian sorted this very promptly and it is now working. Great service.
2025年9月17日
自発的なレビュー
Sytner Group - Wakefield Audi からの回答
Thank you for taking the time to leave us a 5-star review for your recent visit to Wakefield Audi. We are delighted to hear that Darian was able to promptly resolve the issue with the app for your girlfriend's A3. Our team takes great pride in providing excellent service to our customers and we are glad to hear that we were able to assist you. We appreciate your support and look forward to welcoming you back to our dealership in the future. Best regards, Wakefield Audi Team
Amazing experience
The people who I have dealt with were down to earth and very helpful.
Highly recommend Wakefield Audi to anyone. The members of staff that I was lucky to deal with were amazing.
Massive thank you to Darrian, Nicola, Joel, Jamie and James.
2025年9月30日
自発的なレビュー
Sytner Group - Wakefield Audi からの回答
Thank you for your glowing 5-star review, Mr. Green! We are delighted to hear that our team at Wakefield Audi provided you with exceptional service. Our staff takes great pride in being down to earth and helpful, and we are thrilled that you had a positive experience with Darrian, Nicola, Joel, Jamie, and James. We appreciate your recommendation and look forward to welcoming you back to our dealership in the future. Thank you for choosing Wakefield Audi.
Connor was exceptional
Connor was superb, an exceptional young man who gave us a professional and sincere service when buying our new car. So Knowledgeable and polite.
2025年9月30日
自発的なレビュー
Sytner Group - Wakefield Audi からの回答
Thank you for your kind words, Mrs. Karen Lynam. We are delighted to hear that Connor provided you with exceptional service during your car buying experience at Wakefield Audi. We take great pride in our knowledgeable and polite staff, and we are glad that Connor was able to showcase these qualities. We appreciate your support and hope you enjoy your new car. Thank you for choosing Wakefield Audi.
Positive review Audi Wakefield.
Been dealing with Audi Wakefield since getting my first car, as the whole team at Audi are very welcoming. Darrian is very attentive, friendly and helpful. She is the one I trust most with my car when it’s in, she never disappoints and is always reliable, making it always a pleasure.
2025年9月20日
自発的なレビュー
Sytner Group - Wakefield Audi からの回答
Thank you for your kind words, Izzy. We are delighted to hear that you have had a positive experience with our team at Wakefield Audi. We take great pride in providing exceptional service to our customers, and it is wonderful to hear that Darrian has been attentive, friendly, and reliable in taking care of your car. We appreciate your trust in us and look forward to continuing to provide you with a pleasurable experience at our dealership. Thank you for choosing Wakefield Audi.
Darrian and Humairaa and staff
Darrian and Humairaa and the rest of the team were great, easy to get booked in, and communication was great, messaged with the health check with video and follow up call.
Time frame - was done quicker than expected as a slot came available and responded quickly, also when phoning back was easy to communicate
2025年9月29日
自発的なレビュー
Sytner Group - Wakefield Audi からの回答
Thank you for your glowing review, Oliver! We are delighted to hear that Darrian, Humairaa, and the rest of our team provided you with excellent service. Our goal is to make the booking process as easy as possible for our customers, and we are glad to hear that our communication was effective. We always strive to complete our services in a timely manner, and we are happy to hear that we exceeded your expectations. Thank you for choosing Wakefield Audi, and we hope to see you again in the future.
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