Yanal has helped me find the best tablet and MIFI he’s been so kind and understanding since I’m not really good with technology and set everything up thanks again you have been amazing
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Aya was great in store gave me a 20 pound deal for a phone calls text and case and helped me set it up with helen as im not great with technolagy will bs coming back hede to upgrade for sure
企業が回答しました
Bought a new phone and went on to monthly payments instead of pay as you go. Karen was v v helpful on giving me advice and helping me go through all the options. Karen also set up my new phone with m... もっと見る
企業が回答しました
The service we received was quick and efficient and everything we needed to know was simple and explained.
企業が回答しました
企業情報
Three UK - 3Store Castleford について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 18, Carlton Lanes Shopping Centre, WF10 1AD, Castleford, Midlands, 英国
- 01977517753
4.9
優良
301件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Karen has helped me a lot getting…
Karen has helped me a lot getting broadband set up and a new sim for phone. She has a lot of patience and the customer service was excellent.
2026年6月8日
自発的なレビュー
Three UK - 3Store Castleford からの回答
Hi Victor, thanks so much for sharing this! 😊 Great to hear Karen helped you get your broadband and new SIM sorted with such patience and excellent service. -Ayesha
Yanal is a splendid and really…
Yanal is a splendid and really knowledeable guy who welcomed me and helped me finding the right phone with plan for me thanks again for the amazing service you have provided me
2026年6月6日
自発的なレビュー
Three UK - 3Store Castleford からの回答
Thank you, Jillian. We’re delighted to hear how well Yanal supported you during your visit. It’s great to know he took the time to guide you through your options and help you choose a phone and plan that genuinely suited what you were looking for. 😇 -Prabhjeet
Three UK - 3Store Castleford からの回答
Thanks a ton for your review, Jessica! 🎉 Shannon really nailed it, and we look forward to serving you again. ☺️ -Kashish
Shannon has the patience of a saint
Shannon has the patience of a saint. We have no clue about phones and we've been in 3 times now for help and she's solved our problems every time. Incredible. I don't know what we would do without her
2026年6月4日
自発的なレビュー
Three UK - 3Store Castleford からの回答
Hi Alan, wonderful to know Shannon continues to make such a difference, showing remarkable dedication and consistently finding solutions that keep everything on track for you. -Kishan
Shannon always gives excellent service
Shannon always gives excellent service. She is so reliable and knows what shes talking about. We wont go to anyone else for help
2026年6月4日
自発的なレビュー
Three UK - 3Store Castleford からの回答
Hi Cynthia, it’s great to know Shannon continues to deliver such a consistent experience and has built a strong level of trust that keeps you coming back with confidence. -Kishan
Absolutely love the Castleford 3 store
Absolutely love the Castleford 3 store, I’ve been to other shops but none are as good as Cas, the customer service far outreaches any other store.
2026年5月31日
自発的なレビュー
Three UK - 3Store Castleford からの回答
Hi SL,
That’s fantastic to hear 🌟 It’s wonderful that the Castleford team consistently goes above and beyond for you. -Ayesha
So grateful that Karen upgraded my…
So grateful that Karen upgraded my phone to one like my old phone, and she also transferred everything from the old to new phone. I would never have done this myself. Thank you so much
2026年5月30日
自発的なレビュー
Three UK - 3Store Castleford からの回答
That’s wonderful, Pam 😊 We’re pleased Karen could handle your phone replacement and move all your data across seamlessly, ensuring you didn't have to face any of it alone. Enjoy every moment with your new device 🎉 -Arvind
Shannon is brilliant and really…
Shannon is brilliant and really helpful. I’ll definitely come back again. She saved me £40 a month on my broadband.
2026年5月29日
自発的なレビュー
Three UK - 3Store Castleford からの回答
Hi there, your shout‑out is WOW ✨ We're thrilled that Shannon shared her prompt expertise to shave a massive chunk off your monthly broadband bill. Knowing her stellar care won your loyalty is fantastic, and we look forward to greeting you next time 💙 -Arvind
Three UK - 3Store Castleford からの回答
Hi Aya, thanks for sharing this — really lovely to hear you were so well supported and had such a positive interaction. Sounds like she made a great impression. -Shivam
Aya truly saved the day today whilst I…
Aya truly saved the day today whilst I was dealing with IT glitches, store issues and everything else thrown at me. From the minute I walked in, she was so friendly, professional and calm under pressure. Nothing was too much trouble and she sorted everything out for me brilliantly.
I honestly cannot praise Aya and the whole team enough. The time absolutely flew by and, thanks to their knowledge and expertise, I didn’t even need to bring my bed in with me 😂
What a lovely store filled with genuinely amazing people.
Thank you so much, Aya, for all your help today. Truly grateful beyond words ❤️
2026年5月22日
自発的なレビュー
Three UK - 3Store Castleford からの回答
Thank you, Andreas, for this amazing feedback. We’re so glad Aya and the staff were able to support you so effectively and make a challenging day feel much easier. -Maryalex
Shannon has been so helpful
Shannon has been so helpful. She was really professional with great communication skills. extremely inquisitive, and I really enjoyed talking to her
2026年5月22日
自発的なレビュー
Three UK - 3Store Castleford からの回答
Thanks for this lovely review, Mark! We’re delighted to hear that Shannon made such a strong impression with her knowledge and thoughtful approach. -Maryalex
Aya was amazing I had issues with my…
Aya was amazing I had issues with my hub she helped me call through I was credited by customer service and aya assured if any issues to come back in store amazing customer service 10/10
2026年5月21日
自発的なレビュー
Three UK - 3Store Castleford からの回答
Hey Yvonne, that’s brilliant! We’re thrilled to hear that Aya made your experience so positive. Thank you for the lovely 5⭐ review! -Veronica
Three UK - 3Store Castleford からの回答
Hey Charlie! We love hearing this. Yanal brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet
I ran out of data on my plan
I ran out of data on my plan, Karen sorted it so I could upgrade ny sin to get more data. Brilliant service.
2026年5月19日
自発的なレビュー
Three UK - 3Store Castleford からの回答
Hi David, it’s great to hear Karen got everything sorted for you and made upgrading your SIM for more data quick and easy, delivering such a brilliant experience. -Shivam
We came back into the Cadtleford store…
We came back into the Cadtleford store to get the broadband they mentioned before. Karen sorted it out for us and set it all up. It's half the price we are paying at the moment with our current provider. Thank you
2026年5月18日
自発的なレビュー
Three UK - 3Store Castleford からの回答
Thank you for your feedback, Raymond. We’re delighted to hear Karen at our Castleford store provided clear and efficient support while setting up your broadband and ensuring everything was handled smoothly. It’s great to know you found a solution that works well for you. -Samad
helpful and informative thanks Yanal!
2026年5月16日
自発的なレビュー
Three UK - 3Store Castleford からの回答
Hi Daria, we really appreciate your top rating. We’re glad Yanal created a great experience for you. 😊 -Maryalex
Aya gave me an amazing deal ver Happy…
Aya gave me an amazing deal ver Happy with my new phone going on holiday and roaming fantastic
2026年5月15日
自発的なレビュー
Three UK - 3Store Castleford からの回答
Thank you so much for sharing this lovely feedback, Susan! We're delighted to hear that you had such a positive experience with Aya. -Afaq
New phone…
Shannon was amazing from the very start and due to her being so nice and helpful I decided to get a new phone for myself as well as my wife and son she went above and beyond to help us thank you
2026年5月8日
自発的なレビュー
Three UK - 3Store Castleford からの回答
Thanks for the wonderful shout‑out, Darren! Shannon’s commitment truly shone through, and we’re thrilled to hear everything was handled seamlessly. Feedback like yours keeps us smiling. -Ashifa
Excellent customer service from Helen
Excellent customer service from Helen. Very knowledgeable and friendly.
2026年5月11日
自発的なレビュー
Three UK - 3Store Castleford からの回答
Bravo, Helen! We're super happy Helen delivered such an exceptional experience. Your amazing 5 ⭐ review truly made our day. -Ashifa
Helen was really good and saved us some…
Helen was really good and saved us some money. Thank you so much. Lovely customer service.
2026年5月11日
自発的なレビュー
Three UK - 3Store Castleford からの回答
Hi John, thanks for sharing this with us. It’s great to hear Helen was able to help make things clearer and leave you feeling confident with your choice. -Shivam
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