Joe was fantastic - listened to what we needed and gave us great service, including guidance on setting up.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Joe was fantastic - listened to what we needed and gave us great service, including guidance on setting up.
企業が回答しました
Joe was incredibly helpful and informative through the process of buying a new phone, and did not try and preasure us to purchase any extra products. Only tedious part of the process was calling th... もっと見る
企業が回答しました
Samuel has always offered rhe BEST advice to myself and son each and every time we have visited your store in RVP. Samuel is an amazing customer advisor, always welcoming , always remembering our pa... もっと見る
企業が回答しました
Joe went out of his way to assist with getting a new SIM card for my son's phone. As I could not order one online because of a change of email address , name and address, I was advised by Three to go... もっと見る
企業が回答しました
当該企業による記述
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
当該企業による記述

Upper Level, Unit 32, Royal Victoria Place, TN1 2SS, Tunbridge Wells, South, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sam knows his stuff and helped us to get the best deal for us. Using the Three website is painful; going in store made it easy.

Three UK - 3Store Tunbridge Wells からの回答
Samuel was very helpful and got me all sorted with my iPhone 17 pro max

Three UK - 3Store Tunbridge Wells からの回答
Koray at Tunbridge Wells shopping centre was immensely helpful in sorting out my mobile queries.
His knowledge has been successful and a valuable asset to my understanding.

Three UK - 3Store Tunbridge Wells からの回答
They were really helpful and explained well and upgraded my phone for me . Always helpful .

Three UK - 3Store Tunbridge Wells からの回答
Samuel has been super helpful with any issues I've had in store. Not only that, when I need another deal. I always come to Samuel as I know he'll give me the right information and the best price.

Three UK - 3Store Tunbridge Wells からの回答
Fantastic Customer Advisor (Tunbridge Wells) from Koray!
I had an excellent experience thanks to Koray. His customer service was outstanding from start to finish—professional, friendly, and incredibly helpful. He went above and beyond to make sure everything was sorted quickly and smoothly. It’s rare to come across someone so genuinely committed to providing great service.
Thank you, Koray—you were fantastic!

Three UK - 3Store Tunbridge Wells からの回答
Koray was excellent supporting me to purchase a new phone and transfer my number.

Three UK - 3Store Tunbridge Wells からの回答
I went into Tunbridge Wells yesterday on a mission to sort out new mobile phone contracts, and I’d psyched myself up to be as thorough as possible so I could get the best and most informed deal. I did the full tour of every phone shop in town. One in particular smelled like someone had been chain smoking in there since 2003, a couple looked like they could easily have been used as sets in a post-apocalyptic zombie film, and in most of them the staff were so uninterested that I started wondering if I’d actually passed away somewhere on my mobile phone mission. Not even an “I’ll be with you in a minute” as they wandered past not acknowledging my existence.
The Three shop was clean, bright, and the staff actually acknowledged my existence. I mainly dealt with Samuel, who was genuinely lovely and somehow turned the notoriously awkward task of getting a new phone into something calm and easy. He was clearly trying to get me the best deal for my needs rather than pushing the priciest thing on the shelf. When I popped back in later after deciding Three was the one I wanted to go with, I also spoke to Mike while Sam was with another customer, and he was just as great.
Sure, Three wasn’t the absolute cheapest, but honestly, for customer service that makes you feel like an actual person, I’d happily pay the small extra amount a month. Not just phone zombies churning out contracts. Sam and Mike 100% deserve a bonus for being great at their jobs and for transforming what is usually a soul-draining errand into a surprisingly pleasant experience.
Would absolutely recommend.

Three UK - 3Store Tunbridge Wells からの回答
Samuel was excellent and really helped in a complex situation. Great service and very knowledgeable about contracts and offers. Getting me good value.

Three UK - 3Store Tunbridge Wells からの回答
The customer advisor, Samuel (Sam), was extremely helpful and provided a wealth of information about the phones and contract options. He was also very friendly and approachable.

Three UK - 3Store Tunbridge Wells からの回答
Samuel Was amazing!
Needs a promotion!
Accommodating, Informative and Helpful!

Three UK - 3Store Tunbridge Wells からの回答

Three UK - 3Store Tunbridge Wells からの回答
Thank you Koray and Sam for helping me with my mobile device. They solved the issue immediately!

Three UK - 3Store Tunbridge Wells からの回答
Samuel was extremely helpful and very knowledgeable from the moment he greeted me to the moment I left. Everything went very smoothly. He is a credit to the company

Three UK - 3Store Tunbridge Wells からの回答

Three UK - 3Store Tunbridge Wells からの回答

Three UK - 3Store Tunbridge Wells からの回答

Three UK - 3Store Tunbridge Wells からの回答

Three UK - 3Store Tunbridge Wells からの回答
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