Vodafone UK - Aberystwyth レビュー 

159
TrustScore 5段階評価の5

4.9

3 North Parade, SY23 2JH Aberystwyth, Dyfed, GB


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5つ星のうち5の評価

Another great experience in your Aberystwyth store. Went in to see when I could upgrade. I was given a lot of information on the options I had. I appreciate how they are always willing to help. Thank... もっと見る

企業が回答しました

5つ星のうち5の評価

Richard who helped me select a new phone was courteous, pleasant,helpful, patient & had a good assessment about what my needs were. Matt,the manager also assisted me & showed the same helpful & profe... もっと見る

企業が回答しました

5つ星のうち5の評価

I visited the store on Tuesday 14th July to ask for advice and recommendations to upgrade one of my antiquated phones to something more modern. As I've received good service here previously, the Vo... もっと見る

企業が回答しました

5つ星のうち5の評価

Visiting Aberystwyth we had difficulty with a PAYG phone and needed the number to be transferred to our business contract with Vodafone. Mish and Richard in the Aberystwyth store proved most helpful... もっと見る

企業が回答しました


企業情報


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  • 3 North Parade, SY23 2JH, Aberystwyth, Dyfed, 英国

4.9

優良

TrustScore 5段階評価の5

159件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(159)

過去12か月のレビュー数: 41,964

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great staff

Matthew was brilliant and made the switch over very comfortable 👌

2024年2月11日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi P Lewis,

Thanks for your 5-star review for Matthew. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Excellent Stsff made all the difference

I found the Staff more important than the company itself in my experience today. Matthew and his Manager went above & beyond to help me with my decision making. I’m certain without their courtsey & knowledge I would not have made a purchase today so thank you very much !!

2024年1月17日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi Paola,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Very committed staff members

Very committed staff members. Broad knowledge of all available options. It was slightly chilly. My pregnant wife did find it cool with the door open. Many thanks.

2024年1月17日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi James,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Always found the staff here to be…

Always found the staff here to be really helpful and nice, never anything they can’t sort out

2024年1月8日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Nicola at the store is a fantastic help…

Nicola at the store is a fantastic help as always, fantastic advisors, always on hand ready to help

2023年12月13日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hey Leslie,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The staff at Vodafone Aberystwyth

The staff at Vodafone Aberystwyth, Cj and Nicola are a fantastic help to all and us

2023年12月13日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hey David,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Well mannered staff

Well mannered staff, Callum especially was brilliant

2023年12月12日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi Kieran,

Thanks for your review for Callum. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち1の評価

Worst service ever

Absolute rubbish for broadband. My contract ended I gave them the correct notice and they keep demanding money.
They claim in 1 email the contract is still running and increased the price to almost double. In another email they claim I have take out a new contract and want full payment to cancel (best part of £1000).I spent all morning trying to sort it out online and on the telephone. I got passed from 1 department to another, then they said its all sorted and put me through to refunds who just cut me off after over an hour. No one called me back. I have emailed them and asked them to contact me but they haven't.

2023年12月1日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi Barry,

I do apologise for the issues you've faced when cancelling, we would like to take a look over your account to see how we can help. If you could please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK where we will be happy to assist.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Made a trip into Aberystwyth branch…

Made a trip into Aberystwyth branch today and was served by the most pleasant and helpful young lady. Sorted my contract out. Most definitely better than talking to stranger on phone. Need help definitely go there

2023年12月3日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hey Morgans,

Thank you for reviewing and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Staff were very helpful

2023年10月20日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi there,

Thanks for reviewing and sharing your feedback!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Nicola gave brilliant advice on my…

Nicola gave brilliant advice on my problems and made my experience in store fantastic and easy to understand, thank you very much

2023年10月16日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi MrsDilysJones,

Thanks for your lovely review for our Nicola. Thanks for sharing. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Excellent service today from staff in…

Excellent service today from staff in store. Helpful and informative.

2023年10月15日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi Karen. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service

Great customer service, very friendly and efficient 👍

2023年9月22日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi Ali,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great service from CJ in the Aber…

Great service from CJ in the Aber store. Helpful as ever :)

2023年9月8日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hey Menna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The end to end sales experience from…

The end to end sales experience from Nicola and her attention to making sure the phone and contract met my needs was great

2023年8月6日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hey Matthew,

Thanks for the lovely review and fantastic support for Nicola.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent experience

Was a very pleasant experience Michelle explained everything well.
Would thoroughly recommend.

2023年8月2日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hey Jane,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ver very helpful in store

Ver very helpful in store. Matt

2023年7月19日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Aber Voda Shop - The best

The staff are so friendly and efficient, upgraded two mobiles today, with the plan we wanted.
Would highly recommend this shop for a fab professional service.

2023年7月11日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi Julie. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent help ⭐️

I spoke with Matt in store today in Aberystwyth. He was very helpful and patient with me. Answered all my questions, and actually helped me with my phone contract even though I was with a different company. I will be switching to vodaphone now after being shown many different hidden fees I didn’t know about from my old phone company. Thank you Matt 👍🏻

2023年7月11日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi Hattie. Thank you for your glowing 5-star review for Matt in our Aberystwyth store. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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