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Vodafone UK - Cambridge Grand Arcade レビュー 

420
•
TrustScore 5段階評価の5

5.0

移動体通信事業者
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Unit 23 , Grand Arcade, CB2 3BJ Cambridge, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... もっと見る

企業が回答しました

5つ星のうち5の評価

I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... もっと見る

企業が回答しました

5つ星のうち5の評価

Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone. It come up on my Mobile banking about paying a bill off Abin reassured me th... もっと見る

企業が回答しました

5つ星のうち4の評価

I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Cambridge Grand Arcade について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, 英国

5.0

優良

TrustScore 5段階評価の5

420件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(420)

過去12か月のレビュー数: 41,063件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Service was great

Service was great. I was served by Holly who was excellent and I left feeling very happy.

2026年5月21日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Holly was very helpful & concise with…

Holly was very helpful & concise with what was on offer. l had been with my previous provider for over 10years, so this move was a big one for me! Holly made the transion very seamless, l wasn't pressuried at all, very pleased l made this decision, would have no hesitation recommending Vodafone. O)

2026年5月14日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey,

Thanks for letting us know what an amazing job Holly did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer interaction

Holly was very pleasant and provided all the necessary details for my query, which eventually led to me taking the mobile broadband connection. Super patient and helpful.

2026年5月15日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Jas,

Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Bianca was amazing

Bianca was amazing, she gave me the best service and prices I could get!

2026年5月14日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey JACKLINE,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Anwaar was very helpful checked on my…

Anwaar was very helpful checked on my mental health and got me a great deal

2026年5月14日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey ToM,

Thanks for the lovely review and fantastic support for Anwaar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

5つ星のうち5の評価

I was assisted by Anwaar who was…

I was assisted by Anwaar who was exceptionally polite and helpful. What was thought to be a straightforward problem with my phone turned out to be quite complex and required a data update. This took a little while but Anwaar was very reassuring and told me this would be completed by 6pm when the store closed. He kindly guarded my phone whilst I went away to have a coffee and do some shopping. He managed to access content on my phone despite my not recalling my Apple password. Everything was resolved satisfactorily. Thank you Anwaar

2026年5月11日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey John,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went in with a problem came out with a comprehensive solution

I went into Vodafone Cambridge with a problem and left with a comprehensive solution. Holly did a great job for me.

2026年5月12日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hi David, thank you so much for your wonderful review and the amazing support you’ve shown for Holly, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

5つ星のうち5の評価

I was served by a young man

I was served by a young man (sorry don’t have his name, it begins with N)
This was on Sunday 10th May at the Cambridge Grand Arcade store.
He was very knowledgable and helpful as I’m not technical. He explained everything right down to information about the 2 other phones on my account and when they were due updates and anything I might need to know.
He helped me with a phone upgrade as my phone had stopped working the day before. I was very happy with my new phone and the excellent service.

2026年5月10日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Angela,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Nahim was outstanding

Nahim was absolutely phenomenal he was working with one hand and delivered me with excellent customer service with knowledge within Vodafone billing systems and products, and I’m just thankful I had him as an advisor, hope he gets better soon and thank you!

2026年5月10日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Judi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Staff very helpfull and freindly also…

Staff very helpfull and freindly also very knowlagable.

2026年5月9日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Claire,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ok so i met with andrea and ramish at…

Ok so i met with andrea and ramish at cambridge store both were so helpful in helping me get new phone explaining all options and giving me a great deal my only dissapointment was i could not adopt them

2026年5月9日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Mr Trushell,

Thanks for the lovely review and fantastic support for Andrea and Ramish.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

It was a very good experience getting…

It was a very good experience getting my new phone contract sorted out. It was well explained and easy to understand.

2026年5月8日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Ray,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Shams was excellent

Shams was excellent, very helpful and kind

2026年5月8日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Brenda,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Anwaar is brilliant and amazing thank…

Anwaar is brilliant and amazing thank you

2026年5月8日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Jenifer,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Anwaar was very very very helpful staff…

Anwaar was very very very helpful staff couldnt ask for more ..thanks to Vodafone :)

2026年5月8日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Helen,

Thanks for the lovely review and fantastic support for Anwaar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

5つ星のうち5の評価

Shams served me

Shams served me , I was really happy with my experience at the Vodafone store in Cambridge, shams gave me lots of discounts and made me save lots of money , thank you so much shams really appreciate it.

2026年5月7日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Svitlana,

Thanks for the lovely review and fantastic support for Shams.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Patient and explained everything in…

Patient and explained everything in great detail. Answered all my questions and was super friendly and calm. Couldn’t have asked for more. Thank you!

2026年5月4日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Lynsey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Holly made my experience great- she was…

Holly made my experience great- she was so helpful and understanding and got my issues sorted very quickly and efficiently, she was really friendly and personable, whilst the shop was very busy! She was also greeting other people whilst with me to assure them she would help them or one of her staff would (which was very friendly and nice of her whilst she was under pressure with a busy shop!) she got my direct debit cost down and helped with connection issues I had and gave me multiple numbers to call regarding this . I was looking to leave Vodafone but genuinely renewed my broadband contact because of her. Thank you Holly !

2026年4月27日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I will appreciate your consistent work…

I will appreciate your consistent work and you done a good job by supporting us to buy Vodafone sim, Thank you holly

2026年4月26日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Mahesh,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Hollys assistance

Hollys assistance

2026年4月24日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Marcus,
,
Thanks for the lovely review and fantastic support for Hollys.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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