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Vodafone UK - Cambridge Grand Arcade レビュー 

420
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TrustScore 5段階評価の5

5.0

移動体通信事業者
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Unit 23 , Grand Arcade, CB2 3BJ Cambridge, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... もっと見る

企業が回答しました

5つ星のうち5の評価

I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... もっと見る

企業が回答しました

5つ星のうち5の評価

Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone. It come up on my Mobile banking about paying a bill off Abin reassured me th... もっと見る

企業が回答しました

5つ星のうち4の評価

I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Cambridge Grand Arcade について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, 英国

5.0

優良

TrustScore 5段階評価の5

420件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(420)

過去12か月のレビュー数: 41,063件

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5つ星のうち5の評価

I arrived in the store and immediately…

I arrived in the store and immediately a young lady stood up and came to me, she offered help and we got to discuss deal and best options for my new contract. Holly was excellent, super professional and extremely helpful, she dealt with issues very well and always with a smile.

2026年4月21日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Alex,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Shams is an amazing person

Shams is an amazing person. Contact him for better pricing and honest suggestions

2026年4月18日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Vikram,

Thanks for the lovely review and fantastic support for Shams.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

As always your helpful

As always your helpful, welcoming staff sorted out new contracts for me & my husband. I felt assured that I’d got the best value offer available.

2026年4月15日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Hilary,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Holly at grand arcade was very helpful…

Holly at grand arcade was very helpful and professional. I had a great customer experience.

2026年4月3日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Suvradeep,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Helpful from the start

Shamz was Helpful from the start. No long wait to be seen, then showed me what the best deal was on offer. Able to keep my own mobile number, and did the paperwork right away for me.

2026年4月1日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Friendly and efficient

Holly that served us is a friendly, competent and efficient member of staff.

2026年3月30日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Kerry,

Thanks for the lovely review and fantastic support for Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

New contract

I came in to renew my phone and broadband contract. (Assuming I could get a good deal!)
Holly was very helpful and secured me a good deal which I was happy with.
She explained my new contract clearly, was very friendly, professional and knowledgeable.

2026年3月20日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey John,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Visited the Cambridge store today

Visited the Cambridge store today, Holly the Assistant Manager was very helpful and helped us change a contract tariff and move a number from another provider to Vodafone at a much lower price than had been anticipated. Much better than trying to use the online service.

2026年3月22日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Mandy ,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Abin was particularly helpful this…

Abin was particularly helpful this morning, got me all sorted very quickly. Very friendly with a great sales patter - excellent!

2026年3月18日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Steve,

Thanks for the lovely review and fantastic support for Abin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Holly is so very efficient!

Holly is so very efficient, knowledgeable, helpful and friendly. So glad we were allocated her for our upgrades. An asset to the Cambridge branch!!

2026年3月16日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Amanda,

Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Absolutely great experience

Absolutely great experience. I’m an American who just immigrated to the UK and they walked me through everything. Nahim in particular was very friendly and helpful.

2026年3月14日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Cole,

Thanks for the lovely review and fantastic support for Nahim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Acheived what I required

Acheived what I required with great information/help from Holly

2026年3月13日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Carol,

Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Holly was great

Holly was great, explained everything clearly and gave us a good deal

2026年3月13日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Friendly and efficient

Holly listened to what I needed from a new contract and was friendly and efficient. Everything was sorted gor two phones quickly with costs explained. Brilliant.

2026年3月11日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

eSIM Issue

Went into Vodafone in the Grand Arcade, Cambridge yesterday. I had just bought an iPhone Air from the Apple Store opposite. My old phone was too old to have an eSIM so the Apple people said Vodafone would have to sort that out for me.

Holly was friendly, patient and very helpful. Not only did she sort out my eSIM, she sorted out new contracts for us. As a ‘Tech Dinosaur’, I couldn’t have asked for anyone more helpful than Holly - a credit to Vodafone.

2026年3月10日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very good service

2026年3月11日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Ran,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Nahim was amazing

Nahim was really nice, product was explained very well and I will definitely come to him again if I ever need help again.

2026年3月9日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Basha,

Thanks for the lovely review and fantastic support for Nahim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Highly recommend

I was served by Nahim, and he was very informative and helpful. He found the best deal for me and was really clear in explaining my different options

2026年2月20日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Charlie,

Thanks for the lovely review and fantastic support for Nahim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Holly was so prompt and helped me setup…

Holly was so prompt and helped me setup my internet and sim. She worked beyond 6 pm to hell me and i really appreciate it.
Thanks

2026年2月13日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey Jaydeep,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Holly is excellent 👍

Holly is excellent 👍

2026年2月13日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade ロゴ

Vodafone UK - Cambridge Grand Arcade からの回答

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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