Vodafone UK - Chippenham レビュー 

119
TrustScore 5段階評価の5

4.8

7 High Street, SN15 3ER Chippenham, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち5の評価

Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... もっと見る

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5つ星のうち5の評価

Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... もっと見る

企業が回答しました

5つ星のうち5の評価

Tom in Chippenham went the extra mile to make sure my phone and watch were operating correctly. I don't think I could have sorted it myself

企業が回答しました

5つ星のうち5の評価

We went into the chippenham store in Wednesday and were served by Ryan. We were very frustrated by dealing with the online service trying to set up a new contract so decided face to face would be bet... もっと見る

企業が回答しました


企業情報


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  • 7 High Street, SN15 3ER, Chippenham, 英国

4.8

優良

TrustScore 5段階評価の5

119件のレビュー

5つ星
4つ星
3つ星
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顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.8

すべてのレビュー

(119)

過去12か月のレビュー数: 42,456

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5つ星のうち5の評価

Nothing was to much trouble

Nothing was to much trouble, very happy to solve a problem with my phone, happy phone happy customer 😀
Thank you!!

2024年7月28日
自発的なレビュー
Vodafone UK - Chippenham ロゴ

Vodafone UK - Chippenham からの回答

Hi Robert, It's really great to see we were able to get your issues sorted today, and left such a great impression on you too.
Thanks for your awesome feedback, The Vodafone Social Media Team

5つ星のうち3の評価

I queued for 20 minutes before being…

I queued for 20 minutes before being seen Some customers left before then.

2024年7月11日
自発的なレビュー
Vodafone UK - Chippenham ロゴ

Vodafone UK - Chippenham からの回答

Hi Gealdine,

Sorry to hear you had a long wait before speaking to one of our instore agents, during busy periods there can sometimes be a slightly longer wait than usual. We hope you still managed to get your issue resolved! If you do still need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

The customer service provided by Jo in Chippenham Vodafone store…

The customer service provided by Jo in the Chippenham store was outstanding. Polite, friendly, knowledgeable and patient. Well done Jo.

2024年7月11日
自発的なレビュー
Vodafone UK - Chippenham ロゴ

Vodafone UK - Chippenham からの回答

Hi Chris,

Thanks for sharing this 5 star feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Loads of help from the team,managed to…

Loads of help from the team,managed to persevere with my new phone and restore everything I thought I would lose it all

2024年5月22日
自発的なレビュー
Vodafone UK - Chippenham ロゴ

Vodafone UK - Chippenham からの回答

Hi Philip,

We're glad to hear you haven't lost everything. Thanks for this feedback for our Chippenham store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Alex was fantastic

Alex was a fantastic help. Answered all questions and met my needs

2024年4月4日
自発的なレビュー
Vodafone UK - Chippenham ロゴ

Vodafone UK - Chippenham からの回答

Hey Nathan,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Super service by Grace

We were helped with a very tricky problem by Grace. She was helpful, lovely to chat to and patient. I felt so guilty keeping other customers waiting, but she was not phased and I was very grateful.

2024年3月17日
自発的なレビュー
Vodafone UK - Chippenham ロゴ

Vodafone UK - Chippenham からの回答

Hi Sally,

Thank you for taking the time to review and sharing this great feedback for Grace.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち4の評価

Have used Vodafone for many years they…

Have used Vodafone for many years they are alway pleasant and knowledgeable. They have always got us good deals on phones, tablets and broadband.

2024年3月8日
自発的なレビュー
Vodafone UK - Chippenham ロゴ

Vodafone UK - Chippenham からの回答

Hi there,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great help and advice when upgrading…

Great help and advice when upgrading plans by Alex. We saved some money which was great.

2024年3月2日
自発的なレビュー
Vodafone UK - Chippenham ロゴ

Vodafone UK - Chippenham からの回答

Hey Garry,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alex was extremely helpful He went…

Alex was extremely helpful He went through everything for me so I understood exactly what was going on
Would definitely recommend him

2024年2月22日
自発的なレビュー
Vodafone UK - Chippenham ロゴ

Vodafone UK - Chippenham からの回答

Hi Sharon,

Thank you for your review and feedback for Alex. This is great to hear!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

The manager was very helpful as we had…

The manager was very helpful as we had to up grade my phone as he was also training new member of staff the manager was very helpful at all time and explained everything very well and maded sure that we understand and very plasent to us .

2024年1月12日
自発的なレビュー
Vodafone UK - Chippenham ロゴ

Vodafone UK - Chippenham からの回答

Hey Lucy,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Saved me millions!

2024年1月4日
自発的なレビュー
Vodafone UK - Chippenham ロゴ

Vodafone UK - Chippenham からの回答

Hey Debs,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Saved 80 on broadband

2024年1月2日
自発的なレビュー
Vodafone UK - Chippenham ロゴ

Vodafone UK - Chippenham からの回答

Hi Nick,

This is great to hear! Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Molly was really friendly and helpful…

Molly was really friendly and helpful and made me feel very welcome in vodafone! Thank you molly

2023年12月31日
自発的なレビュー
Vodafone UK - Chippenham ロゴ

Vodafone UK - Chippenham からの回答

Hey,

Thanks for letting us know what an amazing job Molly did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you to Sam for upgrading my phone…

Thank you to Sam for upgrading my phone and ensuring that I was on the best deal for my needs. Excellent customer service.

2023年11月24日
自発的なレビュー
Vodafone UK - Chippenham ロゴ

Vodafone UK - Chippenham からの回答

Hi Ellie,

Thank you for your review and feedback for Sam. This is great to hear!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Super Jack

Jack was super helpful dealing with a broadband issue.
I needed a cable so I could connect my phone to my new router.
Having been dealing with customer service online for several weeks without much joy, Jack went our of his way to ensure the cable I need will be delivered

2023年11月13日
自発的なレビュー
Vodafone UK - Chippenham ロゴ

Vodafone UK - Chippenham からの回答

Hey James,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The team were great.

The team were great.
Thank you for your help :)

2023年10月31日
自発的なレビュー
Vodafone UK - Chippenham ロゴ

Vodafone UK - Chippenham からの回答

Thanks for the brilliant feedback, Haydi! It's really appreciated. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Really lovely and helpful people !

Really lovely and easy to talk to, super helpful and explained things I didn’t understand with patience

2023年10月10日
自発的なレビュー
Vodafone UK - Chippenham ロゴ

Vodafone UK - Chippenham からの回答

Hi Ema,

This is such an amazing review for our Chippenham store. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

I was served by Molly

I was served by Molly
She did a really good job at helping me decide what phone to go for. She was really helpful and friendly

2023年9月10日
自発的なレビュー
Vodafone UK - Chippenham ロゴ

Vodafone UK - Chippenham からの回答

Hi Karen,

It's great to see your kind words for Molly. We really appreciate your feedback.

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Please pass on my thanks to Mikki

Please pass on my thanks to Mikki, in your Chippenham, Wiltshire, store. I’ve had a couple of (minor) problems recently, and they were quickly sorted out by Mikki in a professional and friendly way. Excellent service!

2023年9月15日
自発的なレビュー
Vodafone UK - Chippenham ロゴ

Vodafone UK - Chippenham からの回答

Hey John,

It's great that Mikki was able to help, and provide a positive experience. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Pre ordered/upgraded, Riah is amazing

Pre ordered/upgraded to the new iPhone yesterday, customer assistant Riah was extremely helpful & patient, she even stayed slightly later to get it sorted & ordered for me after a few issues online, very professional service & great knowledge when asking for info, would highly recommend seeing her for any info/phone/upgrade needs

2023年9月15日
自発的なレビュー
Vodafone UK - Chippenham ロゴ

Vodafone UK - Chippenham からの回答

Thanks for your review. Glad to see Riah was able to help with your upgrade. I hope you enjoy your phone.
Thanks, The Vodafone Social Media team

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