Came to store with device issues. Andrew checked it all out and found the issue and corrected the problem. He also gave information on how to troubleshoot broadband at home
企業が回答しました
所在地
所在地を変更93 King Street, KA1 1QD Kilmarnock, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Special thankyou to Mel, who was extremely helpful after my mum had a bad experience at Vodafone Silverburn. Changed my mums sim only contract option for a new phone + sim deal, great product knowled... もっと見る
企業が回答しました
I was in the store last week and while I was being served by Alex (separate good review!), Craig was serving another customer who was being extremely rude, abrasive, and often sarcastic in his respons... もっと見る
企業が回答しました
Nathan was very polite and efficient. Easy to talk with and explained everything so that I could easily understand it. All in all a pleasant experience
企業が回答しました
企業情報
Vodafone UK - Kilmarnock について
当該企業による記述
連絡先
93 King Street, KA1 1QD, Kilmarnock, 英国
4.9
優良
211件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Ryan was a great help assisting with my…
Ryan was a great help assisting with my upgrade and transferring my stuff over to my new phone
2023年12月5日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hi Lesley. Thank you for your review for Ryan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rachel gave me an amazing deal on my…
Rachel gave me an amazing deal on my phone, Will definitely be back in Kilmarnock store! and already recommended to many friends and family!
2023年11月23日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Thank you for your review Ellie. It's always good to read such complimentary feedback for one of our team! I hope you're loving your new phone 😍
Thanks again, The Vodafone Social Media Team
Great customer experience
Ryan was very informative with great customer service skills.
Kilmarnock store
2023年11月24日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Gillian,
Thanks for letting us know what an amazing job Ryan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent customer service
Nethan and Rachel was very helpfull
Excellent customer service. Polite friendly and solved all my problems.
Thank you so much
2023年11月23日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey,
Thanks for letting us know what an amazing job our staff did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Best colleague.
We were served by Ryan from the Kilmarnock store very helpful friendly and made us feel at ease that man is a great asset to this company. Thanks again and hope him all the best in the future from Kenny&Steven
2023年11月20日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hi Kenneth,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Vodafone UK - Kilmarnock からの回答
Hey Isabel,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Ryan
2023年11月7日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Arthur,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Been in Vodafone shop
Been in Vodafone shop, Nathan is a credit to the company. He helped me so much with understanding my new phone. Credit to him.
2023年10月14日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Margaret,
Thanks for letting us know what an amazing job Nathan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Old phone went on the fritz.
Old phone went on the fritz.
Went into the Kilmarnock store and Ryan was a great help and answered all my questions and helped me with my new phone
2023年10月9日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hi Liz,
This is a great review for Ryan. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great customer service and a great…
Great customer service and a great deal, thank you.
2023年10月9日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Nicole,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nathan was very polite and efficient
Nathan was very polite and efficient. Easy to talk with and explained everything so that I could easily understand it. All in all a pleasant experience
2023年10月6日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Alison,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nathan was very helpful and was very…
Nathan was very helpful and was very kind with his words also gave me very good information about Vodafone so a credit to to Vodafone company in kilmarnock x
2023年10月6日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Paige,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone UK - Kilmarnock からの回答
Hey Julie,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Direct debits and bills
Was in checking my bills as I never understood my direct debits. Got it all sorted and fixed thanks to Andy.
2023年9月2日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Vodafone UK - Kilmarnock からの回答
Hey Josh,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone UK - Kilmarnock からの回答
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone UK - Kilmarnock からの回答
Hey Ash,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ryan has been amazing at dealing with…
Ryan has been amazing at dealing with my issue today. Very pleasant and helpful. Fantastic communication skills and very professional.
2023年8月2日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Roseanne,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Visited the Kilmarnock store today to…
Visited the Kilmarnock store today to upgrade my SIM card. Andy who was a tech expert was extremely friendly and helpful. He was knowledgeable and his service was second to none!
Andy made sure I was given the best deal to bring down my costs given the cost of living situation and I walked out the store confident that he had carried out my wishes.
Thank you Andy at the Kilmarnock store for your help.
2023年7月18日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hi Naomi. Thank you for your review for Andy. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
2023年7月8日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Thanks for your awesome feedback Hugh.
All the best, The Vodafone Social Media Team
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