I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... もっと見る
企業が回答しました
76a High Street, CB8 8JX Newmarket, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... もっと見る
企業が回答しました
I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my prefe... もっと見る
企業が回答しました
Olly was fantastic from the moment I walked into the store. Listened to what I needed phone & lifestyle wise and arranged a deal perfectly. Didn't feel pressured to buy and Olly even discussed how... もっと見る
企業が回答しました
The accidental drowning of my phone brought me to the Newmarket store quite distressed and anxious. Olly provided me with a shiny new upgrade phone and reviewed my contracts ( to my benefit) all w... もっと見る
企業が回答しました
当該企業による記述
76a High Street, CB8 8JX, Newmarket, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Vodafone UK - Newmarket からの回答
Sree was exceptional. I had had my phone stolen. His calm approach and efficiency in setting me up with a new phone and blacklisting the stolen one turned a traumatic experience into a pleasant one.
Thank you Sree.

Vodafone UK - Newmarket からの回答
I was served by Olly who listened to my request, understood what was required and then gave me 3 options. Having selected my preferred option he then did the necessary set up whilst keeping me informed of what he was doing. At all times I felt I was being dealt with in a professional and efficient manner

Vodafone UK - Newmarket からの回答
We went into the Newmarket Vodafone store, as we had a problem with our current contract.
Sreejith the retail advisor, was excellent, very knowledgeable, and he spent time resolving our problem.
We were very impressed with the service given.

Vodafone UK - Newmarket からの回答
Dealt with Olly, very helpful and knowledgeable, probably the easiest upgrade I e ever head.

Vodafone UK - Newmarket からの回答
Sree was brilliant really helpfully and a pleasure to deal with

Vodafone UK - Newmarket からの回答
Sree was very helpful and friendly and explained everything in great detail.

Vodafone UK - Newmarket からの回答
Excellent service by Olly - so professional, helpful and knowledgeable- made the experience good.

Vodafone UK - Newmarket からの回答
Olly was outstanding today with his customer service. He went above and beyond to ensure I had the correct WiFi package I struggle with understanding certain things and he was very empathetic and stood out. I have not ever received customer service like this before from Vodafone. He helped explain everything to me in a way which I understood and didn’t rush me and provided me with the BEST service today. Olly is a real credit to your team and should be recognised for his hard work and faultless customer service. Charisma and personality goes a long way when working with the public.

Vodafone UK - Newmarket からの回答
Olly took time to explain everything and help me with my decision on which phone to upgrade to

Vodafone UK - Newmarket からの回答
Sree was excellent. Managed to get me a new device upgrade with a brilliant deal.

Vodafone UK - Newmarket からの回答
Great service from Tuhin on my mobile upgrade and helped me set up new phone.

Vodafone UK - Newmarket からの回答
Tuhin sold me a phone and new plan and it was fantastic. He worked through everything to make sure I was all set up. Very happy

Vodafone UK - Newmarket からの回答
Computer was slow, but the company was great. Sales advisor Olly is a funny guy, and went above and beyond what I expected.

Vodafone UK - Newmarket からの回答
Sree was very patient and professional. Sorted out the issue with my phone

Vodafone UK - Newmarket からの回答
Olly was very helpful and efficient. It was much nicer dealing with a very pleasant human rather than a screen. Job done! Big thank you.

Vodafone UK - Newmarket からの回答
Tuhin provided a excellent service and helped me setup my phone.

Vodafone UK - Newmarket からの回答
Sree assisted me in getting a new contract from Vodafone. He was very friendly and informative. He explained the contract details very thoroughly and was a stress-free experience

Vodafone UK - Newmarket からの回答
Great service from Olly upgrading me to a new phone

Vodafone UK - Newmarket からの回答
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