Fantastic customer service and support, we were recommended the best deals and given all the information we needed to make informed decisions about product upgrades etc. Assistant manager Donna was ex... もっと見る
企業が回答しました
所在地
所在地を変更40A The Bridges, SR1 3LB Sunderland, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I visited the bridges store Sunderland, I had a sim issue and alex dealt with it quickly and efficiently, great customer service from alex
企業が回答しました
Very knowledgeable and helpful store adviser achieved what I went in for, very quick and explained everything in layman terms would highly recommend Vodafone to friends and family
企業が回答しました
It has been a pleasant experience with Andrew who has explained all thank you Andrew your star
企業が回答しました
企業情報
Vodafone UK - Sunderland について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
40A The Bridges, SR1 3LB, Sunderland, 英国
4.8
優良
174件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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この企業を閲覧した人は、以下の企業も閲覧しています。
we would like to thank anthony for his…
we would like to thank anthony for his excellent service and communication with us thank u
2026年8月5日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It has been a pleasant experience with…
It has been a pleasant experience with Andrew who has explained all thank you Andrew your star
2026年8月5日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Iris,
Thanks for the lovely review and fantastic support for Andrew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the bridges store Sunderland
I visited the bridges store Sunderland,
I had a sim issue and alex dealt with it quickly and efficiently, great customer service from alex
2026年8月5日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hi Steven, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Very knowledgeable and helpful store…
Very knowledgeable and helpful store adviser achieved what I went in for, very quick and explained everything in layman terms would highly recommend Vodafone to friends and family
2026年8月3日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hi Brenda, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Fantastic customer service and support
Fantastic customer service and support, we were recommended the best deals and given all the information we needed to make informed decisions about product upgrades etc. Assistant manager Donna was extremely helpful and super easy to talk to, and did a fantastic job! Thank you
2026年8月2日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Donna was amazing her customer service…
Donna was amazing her customer service is excellent! Very welcoming and helpful, thank you!
2026年8月2日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Kat,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone UK - Sunderland からの回答
Hey Hazel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant help from alex made…
Brilliant help from alex made experience so easy and pleasant,so professional,made a task i was dreading,lovely.ive always had great help at the sunderland vodafone shop and vodafone in general.
2026年7月8日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went into Vodafone was seen by a young…
Went into Vodafone was seen by a young gentleman Andrew to put roaming on my phone was very professional and friendly Thank you again Andrew a asset to your company
2026年7月7日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Virginia,
Thanks for the lovely review and fantastic support for Andrew
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Sunderland からの回答
Hey Debra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Extremely helpful was really nice and…
Extremely helpful was really nice and just overall a really great experience
2026年7月1日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Mommawilson,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
They sell phones and contracts and…
They sell phones and contracts and that's abour it. Customer service? Forget it. They don't wanna know, treat you like an idiot, give duff gen and aren't interested. Avoid this place.
2025年6月21日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hi there,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone
Thanks
Vodafone Social Media Team
Thank you
Im very impressed with Andrew, he has helped me greatly and ive ended up with a new phone.
2026年6月8日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Lindauzu,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amazing customer service and advice
Amazing customer service and advice from Adilah. Lovely, friendly and knowledgeable staff member. Pleasure to deal with and a credit to Vodafone.
2026年6月7日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Rebecca,
Thanks for the lovely review and fantastic support for Adilah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I spoke to Adilah and she was very…
I spoke to Adilah and she was very thorough and helpful definitely worth speaking to her!
2026年6月4日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Grace,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Alex customer service was amazing 💯💯
2026年6月2日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Prescilia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Customer service is top notch 💯
2026年6月2日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Sulaimon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Adilah was lovely great service
Adilah was lovely great service, friendly and got me the best deals. Thank you
2026年5月7日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrew was really helpful
Andrew was really helpful, explained everything clearly and made setting up my sim really easy :)
2026年5月5日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Alex was very helpful and pleasant.
Excellent customer service
2026年5月5日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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