Vodafone UK - Sunderland レビュー 

184
•
TrustScore 5段階評価の5

4.8

40A The Bridges, SR1 3LB Sunderland, GB

•

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5つ星のうち5の評価

Jennifer was fantastic helping me with a faulty bran new phone. Her patience was amazing even when I became a little upset (dont know why 🤷‍♀️). We need more Jenifers in the world thank you amazing... もっと見る

企業が回答しました

5つ星のうち5の評価

Donna gave us absolutely fantastic service in store today. My dad had recently received a new phone which wasn't working and Donna managed to get him a newer phone for a better price. We also moved tw... もっと見る

企業が回答しました

5つ星のうち5の評価

Donna was ever so helpful in helping me choose a new phone and plan that was tailored to suit my needs. Thank you for being patient with me while I was in store, absolutely fantastic service 10/10 eve... もっと見る

企業が回答しました

5つ星のうち5の評価

Every single time that I go into the vodaphone shop I am greeted and helped with whatever problem I have. Even if it’s just an enquiry they help you as much as they can. Most of the time I am seen by... もっと見る

企業が回答しました


企業情報


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  • 40A The Bridges, SR1 3LB, Sunderland, 英国

4.8

優良

TrustScore 5段階評価の5

184件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.8

すべてのレビュー

(184)

過去12か月のレビュー数: 42,851件

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5つ星のうち5の評価

Jennifer was fantastic helping me with…

Jennifer was fantastic helping me with a faulty bran new phone. Her patience was amazing even when I became a little upset (dont know why 🤷‍♀️).
We need more Jenifers in the world thank you amazing person. Customer service exceptional.

2026年9月24日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Beverley,

Thanks for the lovely review and fantastic support for Jennifer.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Donna is absolutely fantastic…

Donna gave us absolutely fantastic service in store today. My dad had recently received a new phone which wasn't working and Donna managed to get him a newer phone for a better price. We also moved two other numbers to Vodafone and our home broadband with a huge saving for all three contracts. Donna managed to save us £643 a year and was super lovely at the same time. Thanks again Donna!

2026年9月19日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey JL,

Thanks for the lovely review and fantastic support for Donna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Donna was extremely helpful and made it…

Donna was extremely helpful and made it very smooth and easy.
Very good customer service

2026年9月14日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Donna is amazing

Donna was ever so helpful in helping me choose a new phone and plan that was tailored to suit my needs. Thank you for being patient with me while I was in store, absolutely fantastic service 10/10 every single time. Thank you Donna!

2026年9月13日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

"Hey Jen,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

5つ星のうち5の評価

I spoke to Adilah she was amazing such…

I spoke to Adilah she was amazing such a good help!

2026年9月12日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great staff good company

2026年9月12日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Brian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Donna was really helpful and friendly

Donna was really helpful and friendly. She gave good advice and set up my son with a great deal. Happily recommend her.

2026年9月8日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Aimee,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very nice and made it clear what was…

Very nice and made it clear what was happening
lots of discounts

2026年9月7日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Evie. This is fantastic to hear! We're so glad we could make everything clear for you and that you found our discounts helpful.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

5つ星のうち5の評価

ABSOLUTELY SUPERB 5 stars!

ABSOLUTELY SUPERB 5 stars!

2026年8月31日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Lido,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I visited the Sunderland store on the…

I visited the Sunderland store on the morning of the 25th August and I was met by Andrew. He was really helpful and friendly and he has great customer service.Andrew found me a good deal for my sim for the next 2 years.

2026年8月25日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Julie,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

we would like to thank anthony for his…

we would like to thank anthony for his excellent service and communication with us thank u

2026年8月5日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

It has been a pleasant experience with…

It has been a pleasant experience with Andrew who has explained all thank you Andrew your star

2026年8月5日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Iris,

Thanks for the lovely review and fantastic support for Andrew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I visited the bridges store Sunderland

I visited the bridges store Sunderland,
I had a sim issue and alex dealt with it quickly and efficiently, great customer service from alex

2026年8月5日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hi Steven, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very knowledgeable and helpful store…

Very knowledgeable and helpful store adviser achieved what I went in for, very quick and explained everything in layman terms would highly recommend Vodafone to friends and family

2026年8月3日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hi Brenda, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic customer service and support

Fantastic customer service and support, we were recommended the best deals and given all the information we needed to make informed decisions about product upgrades etc. Assistant manager Donna was extremely helpful and super easy to talk to, and did a fantastic job! Thank you

2026年8月2日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Donna was amazing her customer service…

Donna was amazing her customer service is excellent! Very welcoming and helpful, thank you!

2026年8月2日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Kat,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Outstanding service Andrew

Outstanding service Andrew, Helpful + Undertsanding.

2026年7月17日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Hazel,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant help from alex made…

Brilliant help from alex made experience so easy and pleasant,so professional,made a task i was dreading,lovely.ive always had great help at the sunderland vodafone shop and vodafone in general.

2026年7月8日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went into Vodafone was seen by a young…

Went into Vodafone was seen by a young gentleman Andrew to put roaming on my phone was very professional and friendly Thank you again Andrew a asset to your company

2026年7月7日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Virginia,
Thanks for the lovely review and fantastic support for Andrew
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mark was fantastic

Mark was fantastic. Very informative and helpful

2026年7月5日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Debra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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