I visited the Sunderland store on the morning of the 25th August and I was met by Andrew. He was really helpful and friendly and he has great customer service.Andrew found me a good deal for my sim fo... もっと見る
企業が回答しました
40A The Bridges, SR1 3LB Sunderland, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I visited the Sunderland store on the morning of the 25th August and I was met by Andrew. He was really helpful and friendly and he has great customer service.Andrew found me a good deal for my sim fo... もっと見る
企業が回答しました
Every single time that I go into the vodaphone shop I am greeted and helped with whatever problem I have. Even if it’s just an enquiry they help you as much as they can. Most of the time I am seen by... もっと見る
企業が回答しました
Talking to someone who was customer focused - polite, patient and easy to talk to explaining about the new mobile phone we purchased. I have been with Vodaphone since 2006 and have always had great... もっと見る
企業が回答しました
Fantastic customer service and support, we were recommended the best deals and given all the information we needed to make informed decisions about product upgrades etc. Assistant manager Donna was ex... もっと見る
企業が回答しました
当該企業による記述
40A The Bridges, SR1 3LB, Sunderland, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Customer service was great, worked everything out to save me the maximum amount whilst meeting my requirements. Great help!

Vodafone UK - Sunderland からの回答
Spoke with Mark today and he was extremely efficient and knowledgeable with all aspects of mobile phones.
Would recommend this store if looking for a new device or upgrade. Keep up the good work

Vodafone UK - Sunderland からの回答
I was helped by Chloe today who help me with my contract. Chloe was extremely helpful, knowledgeable and friendly. Chloe is a credit to your company.

Vodafone UK - Sunderland からの回答

Vodafone UK - Sunderland からの回答
Me and my partner were served by Jen, couldn’t have asked for any better customer service. Would recommend going to this store if looking to get a new phone or upgrade

Vodafone UK - Sunderland からの回答
Absolutely brilliant service from Anthony in the shop today, helped with the upgrade of my phone and answered all my questions. So lovely and very happy with my experience.

Vodafone UK - Sunderland からの回答
Jen made a true difference in the quality of my visit. She has been instrumental and extremely helpful in helping me.
Answered every question and delivered the adequate support.
Thank you Jen.

Vodafone UK - Sunderland からの回答
Donna was exceptional. Super helpful understood my frustration all be it from a third party. I’m all sorted and will definitely recommend the Sunderland store. Thank you ⭐️

Vodafone UK - Sunderland からの回答
Donna was aa great help navigating me through everything and very friendly she is a credit to your company thank you

Vodafone UK - Sunderland からの回答
Mark gave me very good customer service really love the network

Vodafone UK - Sunderland からの回答
Donna from this store has been fantastic. Set up home Internet. 2 sits and did everything for me. You should be very honoured having her working for you. Explained everything. So helpful it'sade my day.

Vodafone UK - Sunderland からの回答
Brilliant help throughout, very professional unlike onecom.

Vodafone UK - Sunderland からの回答
Very informative pleasant nothing to much trouble

Vodafone UK - Sunderland からの回答
Jenny did an amazing job with helping us get our unlimited data today!! Very patient and helpful

Vodafone UK - Sunderland からの回答
Jenny did amazing and was very patient with us. Great customer service and very good at her job!!!

Vodafone UK - Sunderland からの回答
We came in store as my daughter damaged her phone.
Donna was amazing! Not only did she take time to help us with that but went above and beyond to help with some other issues I didn’t even realise were on my accounts!
The customer service was second to none! Cannot praise this lady enough! Absolutely excellent at her job!
Well done Donna, thank you so much.
Blown away by your helpfulness ☺️

Vodafone UK - Sunderland からの回答
Jennifer was very helpful in sorting the problems I had, and explained the best way forward and the options with that. She helped with transferring my data from the old phone and gave me some ideas of how get the best out of my new phone. Very professional

Vodafone UK - Sunderland からの回答
Lovely smooth service. Came in to check my sim only. Andrew checked my account and gave me my options. No hard selling. I was offered suggestions and welcome to choose whichever I wanted. Left with a renewed contract. Couldn't fault the exchange. I recommend Vodaphone. (Sunderland, The Bridges Store)

Vodafone UK - Sunderland からの回答
Andrew went above and beyond to make sure we got the best deal possible. Andrew was polite and friendly during the whole transaction

Vodafone UK - Sunderland からの回答
We arrange to have broadband fitted on the 21st of Sept. 15 days later it still isn't in and working. Vodafone customer service is appalling. We have numerous engineers at our home and online with no success. We have spent days waiting in for help with very poor communication.
As our home security it internet based we have had to cancel a holiday. This company simply doesn't care about the customer so avoid being a customer.

Vodafone UK - Sunderland からの回答
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