I visited the Sunderland store on the morning of the 25th August and I was met by Andrew. He was really helpful and friendly and he has great customer service.Andrew found me a good deal for my sim fo... もっと見る
企業が回答しました
40A The Bridges, SR1 3LB Sunderland, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I visited the Sunderland store on the morning of the 25th August and I was met by Andrew. He was really helpful and friendly and he has great customer service.Andrew found me a good deal for my sim fo... もっと見る
企業が回答しました
Every single time that I go into the vodaphone shop I am greeted and helped with whatever problem I have. Even if it’s just an enquiry they help you as much as they can. Most of the time I am seen by... もっと見る
企業が回答しました
Talking to someone who was customer focused - polite, patient and easy to talk to explaining about the new mobile phone we purchased. I have been with Vodaphone since 2006 and have always had great... もっと見る
企業が回答しました
Fantastic customer service and support, we were recommended the best deals and given all the information we needed to make informed decisions about product upgrades etc. Assistant manager Donna was ex... もっと見る
企業が回答しました
当該企業による記述
40A The Bridges, SR1 3LB, Sunderland, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I came in today to purchase a iPad, I was served by mark, he was a lovely man and made the experience and purchase very smooth and easy

Vodafone UK - Sunderland からの回答
Donna was excellent. She arranged a phone upgrade and a more competitive monthly contract.

Vodafone UK - Sunderland からの回答
Only went into store to renew my husband's phone contract however Andrew noticed my contract was due to end soon so helped us both renew with contracts that suited to our needs. He also suggested changing Broadband to a newer and cheaper option

Vodafone UK - Sunderland からの回答
As an older couple we explained that we needed a little bit more time and explanation to chose the right deal. Jen took her time and made sure we knew what we had agreed in updating our contracts.

Vodafone UK - Sunderland からの回答
Every single time that I go into the vodaphone shop I am greeted and helped with whatever problem I have. Even if it’s just an enquiry they help you as much as they can. Most of the time I am seen by a store worker called Donna, she is wonderful and always has me leaving the store as a happy and satisfied customer.

Vodafone UK - Sunderland からの回答
Amazing experience in Vodafone Sunderland The Bridges this morning. Jen has been fantastic, ran through everything and massive amount of knowledge. Fabulous customer service

Vodafone UK - Sunderland からの回答
Great service from Anthony
Always recommend the Sunderland store to friends and family as I know they will look after their customers.

Vodafone UK - Sunderland からの回答
A happy experience and professionalism at it best.
Always ready to help and makes sure you are happy leaving the store.
Many thank you to Anthony
Man of the day all time.

Vodafone UK - Sunderland からの回答
I’d been to several stores checking for good phone packages/deals and every single time I was dealt with by a rude or ignorant employee, today though I had Chloe helping me who took great care and consideration into helping me find what was right for me when I planned to get my new phone. She explained everything so easily and made it all very easy too understand, I can only recommend more people were like her in that line of work.

Vodafone UK - Sunderland からの回答
Excellent customer service from Adilah.
Very helpful and knowledgeable.
Would definitely recommend

Vodafone UK - Sunderland からの回答
Andrew has been so amazing and very polite and friendly while we spent the time at Vodafone shop SUNDERLAND (Brigdes)

Vodafone UK - Sunderland からの回答
Mark was amazing today very helpful and friendly 👏👏

Vodafone UK - Sunderland からの回答
Jen was brilliant. She provided a quick and efficient service when I had an issue with my phone. Thank you very much.
Bernard Hope

Vodafone UK - Sunderland からの回答
Bear in mind the staff were great. However the company is dreadful. Paid for 910mbps got an average of 178... 3 weeks of support and no difference,the minute I said I've had enough they dropped me to 50mbps. Awful company.

Vodafone UK - Sunderland からの回答
Jen at Sunderland store has excellent customer service and made us feel very comfortable and explained everything to us so we understand everything that she was explaining

Vodafone UK - Sunderland からの回答
There aren’t enough words to describe how thrilled I am with my experience of moving my broadband to Vodafone!
My case was really complicated due to my dreadful previous provider, but Donna in the Sunderland store was absolutely fantastic - knowledgeable, patient and so kind. She also set me up with an incredible deal, at less than half the monthly price I’d been getting ripped off for by my previous supplier. I was kept well informed at every stage of the switchover and when I needed some additional help after the installation, Ahmed from remote support was also amazing and guided me through every step. These people are brilliant, they really care about their customers. It’s fantastic that a tech company the size of Vodaphone still recognises the value of human contact and provides easily accessible helpline numbers without having to fight your way through useless chatbots. Can’t fault the service I’ve had, 100 out of 10! Thanks to you all.

Vodafone UK - Sunderland からの回答
Great service from Andrew in the Sunderland store

Vodafone UK - Sunderland からの回答
Visited today and Jen was beyond brilliant, sorting my connection problems within 10 mins after 2 days of stress. Huge pat on the back Jen, thank you

Vodafone UK - Sunderland からの回答
Great customer service Donna went above and beyond to help me find the right deal.
Thanks again Donna.

Vodafone UK - Sunderland からの回答
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