I visited the Sunderland store on the morning of the 25th August and I was met by Andrew. He was really helpful and friendly and he has great customer service.Andrew found me a good deal for my sim fo... もっと見る
企業が回答しました
所在地
所在地を変更40A The Bridges, SR1 3LB Sunderland, GB
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Fantastic customer service and support, we were recommended the best deals and given all the information we needed to make informed decisions about product upgrades etc. Assistant manager Donna was ex... もっと見る
企業が回答しました
Every single time that I go into the vodaphone shop I am greeted and helped with whatever problem I have. Even if it’s just an enquiry they help you as much as they can. Most of the time I am seen by... もっと見る
企業が回答しました
Talking to someone who was customer focused - polite, patient and easy to talk to explaining about the new mobile phone we purchased. I have been with Vodaphone since 2006 and have always had great... もっと見る
企業が回答しました
企業情報
Vodafone UK - Sunderland について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
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40A The Bridges, SR1 3LB, Sunderland, 英国
4.8
優良
176件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Andrew was really helpful
Andrew was really helpful, explained everything clearly and made setting up my sim really easy :)
2026年5月5日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Alex was very helpful and pleasant.
Excellent customer service
2026年5月5日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Sunderland からの回答
Hey Alan,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jen was incredibly helpful and…
Jen was incredibly helpful and efficient in handling my query. Allowed the transaction to go seamlessly.
2026年5月5日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Alex,
Thanks for the lovely review and fantastic support for Jen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a very good deal with a phone and…
I had a very good deal with a phone and a tablet and the staff member, Adilah was very knowledgeable, efficient and had thar customer first approach. A Sunday worth going into the store for.
2026年5月3日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Natasha,
Thanks for the lovely review and fantastic support for Adilah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Sunderland からの回答
Hey Rebecca,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Adilah amazing service
Served by Adilah amazing service, helped us with multiple upgrades and helped get me a new cheaper deal
2026年4月17日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Lauren,
Thanks for the lovely review and fantastic support for Adilah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really good customer service from Adilah
2026年4月17日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrew helped me with my broadband…
Andrew helped me with my broadband upgrade and sim upgrade, thank you for the excellent service in store.
2026年4月13日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Chris,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful! Did all I asked for and saved me some money would highly recommend speaking to jen!
2026年4月11日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Andy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adilah is good retailer
I love the way Adilah, the Retail Adviser handles business with customers. I had a great experience with her and I truly commend her.
Thank you
2026年4月4日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey JOY,
Thanks for the lovely review and fantastic support for Adilah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jen was very friendly and professional
Jen was very friendly and professional, found the best deal for me. Highly recommend
2026年3月14日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Barry,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Andrew’s customer service was excellent…
Andrew’s customer service was excellent today and was very accomodating throughout
Professional but also a good character
2026年3月7日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jen is an amazing advisor
Jen is an amazing advisor. She really looks after her customers. Came back only for her cause she was so helpful and polite #5stars!!
2026年3月5日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Laura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone UK - Sunderland からの回答
Hey An,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Donna very chatty…
Great service from Donna very chatty but also very efficient
2026年3月2日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Mark,
Thanks for the lovely review and fantastic support for Donna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Donna C was very helpful with me as a…
Donna C was very helpful with me as a first time customer. Explained the process in a straightforward way for me
2026年2月28日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jen is superb. So cheerful and fast while on the job.
Here at Vodafone Sunderland, Jen sorted my concerns with so much professionalism. She is superb.
2026年2月25日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in with my elderly neighbour who…
I came in with my elderly neighbour who was having problems with phone and was very confused. Donna was brilliant with him, she was very patient and caring and resolved all his issues. The sevice was first class and she is a great ambassador for Vodafone
2026年2月20日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Purchasing
I came in today to purchase a iPad, I was served by mark, he was a lovely man and made the experience and purchase very smooth and easy
2026年2月12日
自発的なレビュー
Vodafone UK - Sunderland からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
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