Vodafone UK - Sunderland レビュー 

177
TrustScore 5段階評価の5

4.8

40A The Bridges, SR1 3LB Sunderland, GB


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5つ星のうち5の評価

I visited the Sunderland store on the morning of the 25th August and I was met by Andrew. He was really helpful and friendly and he has great customer service.Andrew found me a good deal for my sim fo... もっと見る

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5つ星のうち5の評価

Every single time that I go into the vodaphone shop I am greeted and helped with whatever problem I have. Even if it’s just an enquiry they help you as much as they can. Most of the time I am seen by... もっと見る

企業が回答しました

5つ星のうち5の評価

Talking to someone who was customer focused - polite, patient and easy to talk to explaining about the new mobile phone we purchased. I have been with Vodaphone since 2006 and have always had great... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic customer service and support, we were recommended the best deals and given all the information we needed to make informed decisions about product upgrades etc. Assistant manager Donna was ex... もっと見る

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  • 40A The Bridges, SR1 3LB, Sunderland, 英国

4.8

優良

TrustScore 5段階評価の5

177件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(177)

過去12か月のレビュー数: 40,576

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5つ星のうち5の評価

Great service

Good service. All prices explained and give deal options to suit my needs.

2025年9月2日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great experience in The bridges Sunderland store

Mark was very helpful, good advice and nothing was a bother
Andrew was observed to be very king and patient to an elderly gentleman who was struggling with his phone
Good experience in the The Bridges store

2025年8月15日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Karen,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Anthony

Anthony was absolutely awesome, sorted out upgrades, great customer service 👍

2025年8月14日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Leeann,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service today sorted me out…

Excellent service today sorted me out and saved me money

2025年8月12日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Deborah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The service received was perfect and…

The service received was perfect and she made things very smoothly and stress free

2025年8月5日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Got old numbers transferred staff…

Got old numbers transferred staff friendly

2025年8月4日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Rryan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent Service

Thank you Andrew in the sunderland store for helping me get a good deal on my partners phone.

2025年8月3日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Amy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great friendly service

Great friendly service

2025年7月5日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey John,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mark great help save me a few quid on…

Mark was a great help save me a few quid on me bill while keep great tariff

2025年7月5日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Ross,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Omg mark from Vodafone exceeded Al my…

Omg mark from Vodafone exceeded Al my expectations, after his amazing service,customer care, was surreal after breaking my pixel mobile, he sorted me out with an amazing deal, asap, can't thank this guy enough 10 stars if possible.

2025年7月3日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Kim,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jen was patient

Jen was patient, i felt at ease and she explained everything fully. You should have her cloned!

2025年7月1日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Violet,
Thanks for the lovely review and fantastic support for Jen .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Bought a new phone yesterday both…

Bought a new phone yesterday both Andrew and Mark were very professional and courteous.had a small issue with phone and went back to see Andrew who sorted my phone out outstanding service

2025年7月1日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing service from Donna highly…

Amazing service from Donna highly recommend! So helpful and guided us through everything brilliantly. Excellent experience!

2025年6月7日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hi Mandy.

We're so happy to hear that you had such a positive experience and found our guidance helpful.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great staff

Great staff. Very helpful. Got everything I needed with no problems at all

2025年6月5日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hi Brooke.

We appreciate you taking the time to leave us this review. We're so glad to hear that our team was helpful and that you had a great experience getting what you needed!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

I experience one of the top class…

I experience one of the top class service in vodafone by Donna and definitely I’m coming back here very soon.

2025年6月4日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey,

Thanks for the lovely review and fantastic support for Donna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Anthony was amazingly helpful specially…

Anthony was amazingly helpful specially with giving me details for roaming and upgrading my account with a brand new S25

2025年6月2日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Daniel,

Thanks for the lovely review and fantastic support for Anthony.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Tea

5つ星のうち5の評価

Andrew was very helpful and…

Andrew was very helpful and professional. Told him what I was looking for and he talked through options,lots of good advice given and walked away happy with a knew phone. Would shop here again.

2025年6月1日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Michelle,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

5 star to Donna

Hello,

Donna was great help today so friendly she’s a credit to the Vodafone store Sunderland, she went above and beyond to make sure we got the best deals
Massive 5 star!

2025年5月5日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Anthony,

Thanks for the lovely review and fantastic support for Donna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

very helpful

Went to sunderland store to get help with getting home broadband and adilah was the best help. Got sorted within 20 minutes after id struggled with the app.

2025年5月4日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Donna was great and helpful when…

Donna was great and helpful when upgrading my phone today

2025年5月4日
自発的なレビュー
Vodafone UK - Sunderland ロゴ

Vodafone UK - Sunderland からの回答

Hey Josh,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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