Vodafone UK - Worcester High Street レビュー 

253
TrustScore 5段階評価の5

4.9

46 High Street, WR1 2QB Worcester, GB


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5つ星のうち5の評価

Great experience, was greeted by a fine gentleman who then passed me on to someone who dealt with my enquiry. Store had a welcoming atmosphere compared to its competitors on the high street. Wil... もっと見る

企業が回答しました

5つ星のうち5の評価

After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... もっと見る

企業が回答しました

5つ星のうち5の評価

After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... もっと見る

企業が回答しました

5つ星のうち5の評価

Everytime I visit the store in Worcester I cannot fault the staff and the in-store experience. Ana was exceptional today, really helpful and explained everything brilliantly, didn't feel rushed and t... もっと見る

企業が回答しました


企業情報


連絡先

  • 46 High Street, WR1 2QB, Worcester, 英国

4.9

優良

TrustScore 5段階評価の5

253件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(253)

過去12か月のレビュー数: 40,846

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great experience

Great experience, was greeted by a fine gentleman who then passed me on to someone who dealt with my enquiry.

Store had a welcoming atmosphere compared to its competitors on the high street.

Will definitely be coming back in once I have all my bits together but very pleased with the initial experience.

2026年8月1日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ana was extremely helpful in merging…

Ana was extremely helpful in merging our broadband and phone contracts. Very cheerful and patient an asset to your company.

2026年8月6日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Robert,

Thanks for the lovely review and fantastic support for Ana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service from Alex

Great customer service from Alex. Very helpful and provided thorough explanations where necessary.

2026年7月24日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Antonio,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ana was extremely helpful and sorted…

Ana was extremely helpful and sorted our phone woes out quickly 😁

2026年7月15日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent staff very helpful

Everytime I visit the store in Worcester I cannot fault the staff and the in-store experience.
Ana was exceptional today, really helpful and explained everything brilliantly, didn't feel rushed and there was no pressure given which is a real plus, she helped navigate me to the deal that was right for me ⭐⭐⭐⭐⭐

2026年7月11日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Cotton,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alex was extremely knowledgeable and…

Alex was extremely knowledgeable and friendly. He helped us do something that the call centre could not do subject to the website not working. Thank you Alex.

2026年7月11日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Andrew,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alex has been very helpful and answered…

Alex has been very helpful and answered every question that i had perfectly so that i understood everything

2026年7月11日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Celia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Simon was so helpful, great addition to the store

Simon was so helpful! I had viruses on my phone and I couldn't use any of my apps or navigate the phone. It took him a few minutes and my phone was back working! Amazing service, thank you Simon. Much appreciated

2026年6月21日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Michael,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

5つ星のうち5の評価

Served today by Flynn in the Worcester…

Served today by Flynn in the Worcester store,was amazing help sorting out my broadband. Amazing service

2026年6月18日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Frank,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant service with a smile

After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vodaphone she made sure I got the best possible deal to suit my needs. I was seriously stressed by my previous attempts when we sat at her desk, she dealt with my needs with care and confidence, did not talk to me in ‘tech speak’ and explained everything carefully and clearly. Thank you Ana

2026年6月13日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Penny,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I went to vodafone store

I went to vodafone store to renew my contract and the staff here was amazing, very helpful and friendly, many thanks to Alex and Ana did an outstanding job of helping me!

2026年6月13日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very good from Kevin

Very good from Kevin. Well recommended. Explained everything clearly.

2026年6月12日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Peter,
Thanks for the lovely review and fantastic support for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service

Needed a replacement SIM after losing my phone. Service was great: Ana was friendly, helpful and efficient. Thanks again.

2026年6月10日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Chris,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ana was very helpful.

2026年6月8日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Fin,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very good

Very happy with the sale as came int to change address to find iut i was out of contact and got a better deal

2026年6月8日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Julie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Smooth service

Served by Will. Really smooth process and great service 😊

2026年6月6日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Heather,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Had trouble getting on line spoke…

Had trouble getting on line spoke with ANA WHO WAS A GREAT HELP.

2026年6月5日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Roger,

Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ana was truly wonderful

Ana was truly wonderful. After accidently losing my phone in the river. She calmed me down, found me a great deal and was just a lovely person. Thank you!

2026年5月28日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey,

Thanks for the lovely review and fantastic support for Ana

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Helpful, patient and super efficient.

After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super efficient in dealing with it, resolving the basic problem very quickly and giving me clear instructions on how to solve the second part two later, when my account would be 'cleansed'. Thanks Ana, gold star to you for bothering to go the extra mile!

2026年5月16日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I spoke to Ana today

I spoke to Ana today, she is so friendly and very helpful . She is so clever to resolved my issues and gives all options when I took a new contract . Honestly speaking you can really trust her and she does a good job to her client. She is very professional and explain everything you ask her . Surely I will recommend Vodafone. Make sure you ask Ana she will resolved your problem she. Is pretty as well and very accommodating to any nationality.
I gave 5 stars for her,

2026年5月19日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey,

Thanks for letting us know what an amazing job Ana did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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