Vodafone UK - Worcester High Street レビュー 

254
TrustScore 5段階評価の5

4.9

46 High Street, WR1 2QB Worcester, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great experience, was greeted by a fine gentleman who then passed me on to someone who dealt with my enquiry. Store had a welcoming atmosphere compared to its competitors on the high street. Wil... もっと見る

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5つ星のうち5の評価

After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... もっと見る

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5つ星のうち5の評価

Served by Flynn, amazing service and really helpfull with setting up my sim contract, very pleased

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5つ星のうち5の評価

After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... もっと見る

企業が回答しました


企業情報


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  • 46 High Street, WR1 2QB, Worcester, 英国

4.9

優良

TrustScore 5段階評価の5

254件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(254)

過去12か月のレビュー数: 40,694

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I spoke to Ana today

I spoke to Ana today, she is so friendly and very helpful . She is so clever to resolved my issues and gives all options when I took a new contract . Honestly speaking you can really trust her and she does a good job to her client. She is very professional and explain everything you ask her . Surely I will recommend Vodafone. Make sure you ask Ana she will resolved your problem she. Is pretty as well and very accommodating to any nationality.
I gave 5 stars for her,

2026年5月19日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey,

Thanks for letting us know what an amazing job Ana did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thanks to Ana for such a helpful…

Thanks to Ana for such a helpful experience.

2026年5月15日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Heather,

Thanks for the lovely review and fantastic support for Ana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I had a problem with pay as you go…

I had a problem with pay as you go payments. The only option was to change to a contract. Abi was extremely helpful, and explained the problem with much patience. I was very thankful that it was her and not me having to sort things out on the phone.

2026年5月6日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Angela,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Excellent service , ana was very helpful

2026年5月7日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Jamie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

So helpful

After buying new car, the sales people connected my phone to the WiFi & it used up all my data resulting in Vodafone changing my £5 bundle to a £10 one. Unable to correct this I went into the store & Ana sorted everything. She & everyone I spoke to were so friendly & helpful. Thank you so much.

2026年4月29日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Tracey,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Anna was so helpful and was able to…

Anna was so helpful and was able to resolve our problem and give us sound advice about how to move forward. Great experience and very thankful for Anna’s patience and friendly approach

2026年4月28日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Sam,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I went to enquire about my current deal…

I went to enquire about my current deal and upgrade and was served by Will. He was very informative talking me theough all of my options and even managed to save me money two new devices. Excellent service, very friendly with a warm welcome. Thoroughly enjoyable experience everytime I visit this store.

2026年4月23日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Matt,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Friendly and helpful

Having been notified on my Vodafone that my current plan was coming to an end I popped into the Worcester store with hubby Paul as he shares my account. We spoke to a very friendly and helpful young lady called Daniella. We explained that we mostly used phone for calls and not much for Internet use and she quickly found two new plans that suited our needs as well as including a £20 discount and Europe roaming data. At no point did we feel patronised or spoken down to because we aren't mega technologically users, which makes a change. We came away happy with our experience and our new plans. The next day we also received confirmation of the terms and conditions of our new plans and an advisory about cancellation which was also helpful. We would recommend visiting this store to family and friends. Thanks Daniella

2026年3月13日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Jacquie,

Thanks for the lovely review and fantastic support for Daniella.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

A good experience

I was helped by Alex who explained everything very clearly and answered all my questions. I usually put off going into phone shops for as long as possible and this was an entirely painless and helpful experience. Thank you.

2026年3月4日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Jessica,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Came for earphones

Came for earphones. Excellent service from friendly helpful Ana. Thankyou Ana

2026年3月2日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Jan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing service from Ana

Been needing help with my phone for a while now and Ana was the best! Talked me through everything and gave me the best offer for me, can’t wait for my new phone!

2026年3月1日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Rosa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic service at Vodafone high…

Fantastic service at Vodafone high street Worcester, will recommend to others!

2026年3月1日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Donald,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alex was a great help

Alex was a great help, thanks

2026年2月27日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Robert,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Absolutely fantastic service

Absolutely fantastic service, Abi, Will and Alex have all helped me and been amazing. I will.be recommending the store to all my friends & Family . Thank again 😊

2026年2月26日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Craig,

Thanks for the lovely review and fantastic support for Abi, Will and Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sales rep

Sales rep - Daniell was magnificent. Explaining aĺ aspects of the sale in great detail thankyou very much.

2026年2月6日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Mike,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Daniella exceeded expectations thank you

2026年2月6日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Graham,

Thanks for the lovely review and fantastic support for Daniella.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Will did a fantastic job he managed to…

Will did a fantastic job he managed to get over so many obstacles and handled it perfectly

2026年2月5日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Richard,

Thanks for the lovely review and fantastic support for Will.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Abi was brilliant so glad she is back…

Abi was brilliant so glad she is back from maternity she is great

2026年2月5日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey Colin,
 
Thanks for the lovely review and fantastic support for Abi.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service

2026年2月5日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Worcester and stroud branch wonerful

2026年2月4日
自発的なレビュー
Vodafone UK - Worcester High Street ロゴ

Vodafone UK - Worcester High Street からの回答

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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