After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... もっと見る
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46 High Street, WR1 2QB Worcester, GB
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After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... もっと見る
企業が回答しました
After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... もっと見る
企業が回答しました
Alex was super friendly, not to pressuring with my mom who doesn’t enjoy doing these purchases alone. He managed to tick off what I’m sure is all his mandatory sale pitches in a way which wasn’t pre... もっと見る
企業が回答しました
Ana exceptional service, sorted my phone problem out straight away. Thank you
当該企業による記述
46 High Street, WR1 2QB, Worcester, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tom was a great help in store, came in with a query and have left with satisfaction. The boys in store are a really good bunch and exceptional service from Tom as always.

Vodafone UK - Worcester High Street からの回答
Came in today to upgrade my phone and felt as ease as I was seen by Tom, he helped my upgrade as well as set me up with a dongle and a tablet all for less than what I was paying before, he’s an absolute gem to the store and Vodafone should be delighted to have him as an employee.

Vodafone UK - Worcester High Street からの回答
I applied to switch from TalkTalk to Vodaphone on 3rd March 2025. The whole experience has been a nightmare. First Openreach would not connect to my house because the telegraph pole they use had not got a current safety certificate. By the end of April Vodaphone gave up trying to get the issue resolved so cancelled my order. A new order was raised 9th May. Finally we had an engineer pass the pole off as safe to climb and we were connected to the internet. Unfortunately the phone would only make outgoing calls and not receive incoming calls. Despite many phone calls to Vodaphone, TalkTalk and BT we still are not able to receive incoming calls. My wife and I are both in our 70’s. We have mobile phones but because we do not have a signal where we live we are not able to take calls on these devices either. It is now 5 months and we still do not have a fully functioning phone.

Vodafone UK - Worcester High Street からの回答

Vodafone UK - Worcester High Street からの回答
I visited Vodafone and spoke to Ana who was extremely helpful and professional in dealing with my enquiry .
She is a credit to your organisation

Vodafone UK - Worcester High Street からの回答
Spoke to Harrison today he was very helpful and switched my broadband provider which saves me money excellent customer service.

Vodafone UK - Worcester High Street からの回答
Edward made upgrading my phone extremely straightforward with a very friendly and helpful service. He explained everything to me in a way that made it easy for a non-technical person like myself to understand. I would definitely recommend.

Vodafone UK - Worcester High Street からの回答
Came into store to collect a phone was served by a gentleman called Kyle (large tattoos).
Was extremely helpful in setting up my phone and explaining how everything worked. Also transferred my number from another provider.

Vodafone UK - Worcester High Street からの回答
Spoke to Tom today who massively helped me out.
I have vodaphome as a secondary number and couldn’t get it to work (user error).
He spent time to explain it all to me, set me uo with the app and walked me through everything I needed to do.
Now I have my phone working as I wanted it.
Very much appreciated Tom!

Vodafone UK - Worcester High Street からの回答
I came with a possible problem which was sorted out in less than ten minutes by Tom and Will. Many thanks!!

Vodafone UK - Worcester High Street からの回答
My visit to the Worcester shop.
I was efficiently and politely dealt with by Tom and I left the shop feeling confident that all had been put in order

Vodafone UK - Worcester High Street からの回答
After visiting Vodafone this week and speaking with Ed I am much more relaxed about my contract expiry and renewal. Ed was really patient with me and helped me understand what my options were and allowed me to ask many questions. I'm sure I'll be back :)

Vodafone UK - Worcester High Street からの回答
Harrison helped resolve my signal issues quickly and explained everything clearly to me

Vodafone UK - Worcester High Street からの回答
Tom was extremely helpful and kind to my very elderly mother. He really went the extra mile!

Vodafone UK - Worcester High Street からの回答
Absolute rip off stealing data from me never providing service never providing the 5g I signed up for. I don't use Facebook

Vodafone UK - Worcester High Street からの回答
My experience instore today, to upgrade my phone was extremely straightforward. I was led through the process by Ana who was very knowledgeable, professional and friendly. I felt very at ease and the whole experience was pleasant and efficient.

Vodafone UK - Worcester High Street からの回答
Brilliant service from Daniela. Helped me out with a a massive problem.

Vodafone UK - Worcester High Street からの回答
Wonderful service in Worcester from Ed, he found the best deal for my iPhone 16 pro max.

Vodafone UK - Worcester High Street からの回答
Went into stotd kyle did a trade-in for me. Was super quick and helpful.10\10

Vodafone UK - Worcester High Street からの回答
Went into Store to look at phone contract and we were dealing with Tom from Worcester. He was amazing! Very helpful and friendly and made the experience stress free and easy!

Vodafone UK - Worcester High Street からの回答
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