Vodafone UK - Wrexham レビュー 

228
TrustScore 5段階評価の5

4.9

48 Hope Street, LL11 1BB Wrexham, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was helped in Wrexham store by Jodi earlier this week. Jodie gave me excellent service . I have been helped by her previously and her great customer service is what retains me as a loyal Voda... もっと見る

企業が回答しました

5つ星のうち5の評価

Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... もっと見る

企業が回答しました

5つ星のうち5の評価

Jodi talked me through my options in changing my phone & broadband package ~ she was fully conversant with the different handset capabilities & presented everything in a friendly & understandable ma... もっと見る

企業が回答しました

5つ星のうち4の評価

Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

228件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.9

すべてのレビュー

(228)

過去12か月のレビュー数: 42,359

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5つ星のうち5の評価

Chloe is a superstar

I came in supporting a vulnerable member of society, and we are both so greatful we had Chloe as our 'helper'
She spoke directly to Claire, something that doesnt often happen when we are out, took the time to explain everything simply, clearly and explained all our options. Chloe is a credit to your team and we will look out for her in future when we next come in :)

2024年1月28日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey,

It's great to hear Chloe shined during your time! Thankyou for sharing your journey.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service

2024年2月3日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi Emily. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Easy upgrade

Very pleasant and knowledgeable assistant (Jack) who took as much time as necessary to explain options and answer all my questions.

2024年2月1日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Robert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jack was extremely helpful with giving…

Jack was extremely helpful with giving me the best price on the phone I needed, he went the extra mile as well to ensure that everything from my old phone moved to my new phone.

2024年1月13日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very friendly and helpful service

2024年1月12日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Jess,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Neil was great helping me upgrade

2024年1月6日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi Elfyn. Thank you for your review for Neil. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Really helpful

2023年12月12日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi Cherry,

Thanks for your review for our store. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Excellent service throughout.

Have been visiting Wrecsam Vodafone for over 25 years to change and upgrade my phones. Have been lucky to be served by Jodi most of this time. She has always been most helpful and well informed regarding my family's needs and given great and courteous advice.

2023年12月11日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi Ifan,

This is such an amazing review for Jodi. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Im very happy with my experience in…

Im very happy with my experience in Vodafone with Chris the guy is a gold many thanks !

2023年12月9日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Ovanes,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very happy with Chris at Wxm Vodafone

Very happy with Chris at Wxm Vodafone. Friendly and technically invaluable.

2023年12月6日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi Ann,

Thanks for taking your time to leave this review for Chris.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Staff are absolutely excellent in the…

Staff are absolutely excellent in the Wrexham store! Very very helpful with anything! Would highly recommend dealing with anyone from this store

2023年11月29日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Service was incredible

Service was incredible, made the process of switching phones so much easier.

2023年11月18日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Sophie,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Always helpful in store

2023年11月13日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Chris and Jack were fantastic

Chris and Jack were fantastic, both calm and helpful with myself. Helped me set up my phone and sort my data transfer.

2023年11月1日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Daniel,

Thanks for letting us know what an amazing job both Chris and Jack did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

SUPERB CUSTOMER SERVICE

My old phone battery was failing on my old Huawei phone which I have had for 5 years so a new phone was the best economical option for me. I looked at all the offers a while ago & bought a Samsung Galaxy A14 which now had £70.00 off so unexpected bonus & was my original choice. I was served by Neil at the Wrexham Vodafone store who was excellent in setting up my new phone and answering all questions including signing into my home WiFi so all downloads could be completed & giving helpful advice & tips too so the whole process was a great experience for me with no hassle at all. TEN OUT OF TEN NEIL THANK YOU

2023年10月24日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi Brian,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great service

2023年10月8日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

I went into Vodaphone to upgrade my…

I went into Vodaphone to upgrade my phone and had the greatest experience. I was looked after by Jodi and found her to be extremely kind, helpful and professional throughout my time in the Wrexham store. I will highly recommend using Vodaphone and Jodi’s exceptional customer service to all of my family and friends. Thank you so much for making purchase very smooth and straight forward. 10/10!

2023年10月6日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Alex,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

He is very and have so much patience…

He is very and have so much patience was explained clearly everything iam really happy

2023年9月16日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey there,

Thanks for taking the time to review and share your feedback with us! We appreciate it. We're really pleased to hear the experience you had in our store, and how the team have been able to help you. If you ever require help, pop us over a message on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great service from jodi

2023年9月14日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Frank,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I'm happy with the deal I got from the…

I'm happy with the deal I got from the company. I wanted a good smartphone that did the basics, and the site recommended one that ticked all the boxes. Speaking with the service team helped me get exactly what I was looking for.

2023年9月12日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi Lia!

What a fab a review, thank you so much for your kind words. It's what we aim for.

If you ever need further help, don't hesitate to pop our team a message:

X 👉 vodafone.uk/3LXh2xl
Facebook 👉 vodafone.uk/3lCYUxW
Instagram 👉 https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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