ZFN Chartered Surveyors レビュー 

130
TrustScore 5段階評価の5

4.9

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Would recommend to anyone! Zaid was on text before we’d even chosen our surveyor, answering a million questions and putting us at ease. We noted a few things we wanted special attention with in the pr... もっと見る

5つ星のうち5の評価

Zaid was very prompt to respond to my initial enquiry. Very responsive to text messages and very pleasant to deal with. Prompt also in organising access with the estate agent for the survey. Provided... もっと見る

企業が回答しました

5つ星のうち5の評価

Zaid was super helpful throughout the process. The WhatsApp communication allowed for quick and efficient sharing of details and questions. Even my questions asked out of office hours were answered pr... もっと見る

5つ星のうち5の評価

Zaid was really communicative before, during and after the survey report was issued. They managed to squeeze a survey in just days after appointment to suit our vendors and our need for a fast sale! F... もっと見る

企業情報

  1. 公認測量士

当該企業による記述

ZFN Chartered Surveyors are a fully Regulated by RICS firm of chartered surveyors offering building surveys, homebuyers surveys, structural surveys, fire risk assessments and technical building consultancy services.


連絡先

4.9

優良

TrustScore 5段階評価の5

130件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(130)

過去12か月のレビュー数: 47

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5つ星のうち5の評価

ZFN Chartered Surveyors Very helpful…

ZFN Chartered Surveyors Very helpful and responsive.
They respond my phone call very quickly with what’s up message. I discussed my boundary dispute issue with them. They are very friendly and gave me very good advice. I will use their service in future and recommended happily.

2022年3月29日
自発的なレビュー
5つ星のうち5の評価

Great service

Zaid was incredibly helpful through the whole process. He initially tried to offer free advice but when the issue became more complex it was very easy to arrange an appointment with him to complete a boundary survey.
Zaid has been communicative and friendly throughout and provided a clear and thorough report with the findings for our property in Islington.
I would definitely recommend or use again.
Thanks

2022年3月14日
自発的なレビュー
5つ星のうち5の評価

All Round High Quality

My experience with ZFN and in particular Zaid has been excellent. He has been very clear, concise and honest from the beginning. The direct WhatsApp communication was very helpful, and everything was set out clearly. He effectively managed my expectations and provided an example of the type of report he will produce as a final product. I needed the property I was purchasing to be surveyed promptly. Zaid was quick to book in and communicate with the vendors and arrange a date. He stayed in constant communication, and after the survey we had a very detailed conversation. He explained all the findings providing any issues, the cause, and the potential remedial action that would be needed. This is a company I would highly recommend as they focus on high quality work, but more importantly they care about the service they provide. If you are looking to get a survey done, give ZFN a go and you will not be disappointed.

2022年2月28日
自発的なレビュー
5つ星のうち5の評価

Fabulous responsive service

Fabulous responsive service. Excellent thorough report with great verbal summary given on the day of the survey. Zaid also makes himself fully available for consultation throughout. I would highly recommend to others.

2022年2月14日
自発的なレビュー
5つ星のうち5の評価

ZFN fantastic service

My wife reached out to ZFN on an urgent matter regarding a property over the bank holiday. Not only did Zaid call back on his day off, he took time to review the issues and provide a consise overview, covering all of the immidate concerns without charging a penny! A very professional and knowledgeable surveyor and highly recomended!

2022年1月6日
自発的なレビュー
5つ星のうち5の評価

Great service.

ZFN was recommended by my estate agent. Jas was amazingly helpful. Prompt reply and was able to fit my request. Plus arrange appointments with agent on my behalf have certainly save time for me. The finished report was detailed and answered my concerns.
Would recommend.

2021年12月22日
自発的なレビュー
5つ星のうち5の評価

Detailed survey report and great customer service

I contacted Zaid to get a quote for a buildings survey. He responded promptly, was generous with his time, sent an example report and explained what he would and would not be able to provide upfront. Following the survey Zaid phoned us and gave us a comprehensive picture of what he felt the main issues were immediately. The report followed within promised timelines and was easy to read, well structured, clear and with good photos to complement it. Throughout Zaid was extremely polite and professional. I would highly recommend asking ZFN to conduct your survey.

2021年12月6日
自発的なレビュー
5つ星のうち1の評価

THIS IS A BACK STREET COMPANY

THIS IS A BACK STREET COMPANY- FIRST OF ALL WHEN YOU CALL THE PERSON REPLIES VIA TEXT INSTEAD OF ANSWERING THE CALLS WHICH IS AWFUL SERVICE WHICH SHOULD OF PUT ME OFF..

THEN I COMPLETED A FULL STRUCTURAL SURVEY WHICH DID GO SMOOTH- BUT THAT WAS THE ONLY POSITIVE.

MAJOR ISSUES TO THE PROPERTY NOT MENTIONED ON THE REPORT WHICH HAS NOW COST ME THOUSANDS WHICH I WILL SUE THE COMPANY FOR TO GET BACK.

I HIGHLY RECCOMEND AVOIDING THESE GUYS - THEY MAY SEEM NICE BUT THE JOB THEY ACTUALLY DO FOR THE PRICE YOU PAY IS AWFUL AND WILL COST YOU MORE IN THE LONG RUN.

2021年11月1日
ZFN Chartered Surveyors ロゴ

ZFN Chartered Surveyors からの回答

Dear Mr Hassan,

We surveyed your property and produced a building survey report in line with our terms and condition. You were satisfied with the report you received as per the 5 star review you previously left for us on google.

We returned back to your property after some time, when London received an extreme downpour which caused parts of London to flood. We gave you free advice on what the issue could be and how you may want to overcome this. This was an issue you encountered after our survey. You called us for a second time requesting that we come again to your property for a separate issue which we did, and again provided you with some free advice. These visits should have been chargeable as the advice and help you required were outside of the remit of our original agreement but we provided this service free of charge.

You then asked us to refund your original survey fee as you were not happy and so we disclosed our complaints policy to you. You have not, to date, lodged a complaint but instead taken to a public platform in an attempt to mar our reputation.

You are more than welcome to go through our complaints procedure so that we may review and respond to any points you raise accordingly.

Thank you
ZFN Chartered Surveyors

5つ星のうち5の評価

Can't fault this service

We contacted ZFN on 22nd Sept, Zaid was very helpful and was able to carry out the structural inspection the very next day! We received a detailed report on the 15th Oct and it exceeded our expectations - very thorough and in-depth with photos and a full breakdown, including advice and an estimated budget which is very helpful. We honestly can't fault the service and would recommend Zaid to anyone.

2021年10月18日
自発的なレビュー
5つ星のうち5の評価

Detailed Survey Supported My House Negotiation!

I am very happy with the professional service provided to me by ZFN. They carried out a thorough inspection of the house I wanted to purchase, providing me a detailed status of the property as well as costings of repair needed to improve it. In the report, they even provided pictures so the visuals helped me see the condition in each part of the house. The assessment of ZFN supported the subsequent valuation report issued by my bank during my mortgage application for the house. With ZFN’s report, which I provided as a supporting document, I was able to put together a strong argument with the seller for re-negotiating the purchase price. In fact, in the end I was able to re-negotiate the price of the house to £30,000 less! I am very happy with this outcome, and ZFN truly helped me make this happen. Furthermore, Zaid makes time to give you a call to talk to you and explain his findings, giving you as much information you need, and provides suggestions for your concerns. I truly recommend this surveyor to everyone who would like to purchase a home!

2021年9月20日
自発的なレビュー
5つ星のうち5の評価

13 Years experience, very trustworthy.

Havn't met with Zaid, but he's beening very nice and helpful. Very fast and responsible reply from WhatsApp. Just got a very nice and detialed report from ZFN. I trust them also because of more than 10 years experience.

2021年8月9日
自発的なレビュー
5つ星のうち5の評価

The answer is yes, work with them

Very good experience with ZFN. Really positive, detailed and reassuring communication. Zaid was patient with our questions, and he replied very quickly. It felt reassuring to have him on board, especially as first-time buyers. The report was complete, clear and detailed. Price is definitely reasonable. It is great value. I would recommend them as surveyors!
Thank you

2021年8月5日
自発的なレビュー
5つ星のうち1の評価

Unprofessional, Incompetent and Neglect – Avoid at all cost

I paid ZFN CHARTERED SURVEYORS to do a comprehensive building survey for a house I wanted to purchase in London. The building survey was done on March 2021, and the report come back with no major issues and no mention/warning of asbestos in the report at all. After I receive their report, ZFN tried to lure me with a cash back for 5-star reviews, which I refused as I did not want to mislead the public. There are not too much added benefits for me in the report, as there is no significant difference from my visual assessment and their visual assessment, what I can see is what they can see in their report, I paid for the most compressive building survey but their survey was only a visual assessment. I expected that a building survey with RICS surveyor could provide more detailed insight/inspections with their knowledge, tools and experience.
Given no major issue/hazard with the survey, I purchased the property on Jun 2021. After that, when I started some renovation work, unfortunately the plumbers immediately noticed there are obviously asbestos flue pipe and asbestos insulation board, beside hot water tank, also there are cold water tanks with asbestos as well. These can be easily identified when you open the door of the boiler/water tank. Even the most superficial inspection by any competent surveyor would have given an indication of the asbestos.
I went back to the ZFN and provided them with the asbestos survey report, and sent them pictures as evidence, But ZFN insist that they are satisfied that they conducted the building survey with industry standards.
I could have negotiated the purchase price down or even not buy the property at all should they at least suspected and warned me of the asbestos, now I have to pay additional cost for asbestos survey and the cost to remove this asbestos. My family cannot move in to the property and we have to evacuate and find alternative accommodation due to asbestos. My house renovation work has to be stopped/postponed until asbestos removed. And also, this has caused lots of psychological and mental pressure/harm to myself and my family.
I have made a formal complaint against ZFN to RICS, also I am consulting my solicitors on any possible legal actions against ZFN CHARTERED SURVEYORS for their Professional Negligence, and I will report this to The Property Ombudsman as well.

2021年7月27日
自発的なレビュー
ZFN Chartered Surveyors ロゴ

ZFN Chartered Surveyors からの回答

Hi Peng,

As already discussed with you, the survey we undertake is non-intrusive and we do not undertake any asbestos testing. The asbestos found within your property was hidden or obscured from clear sight and as per your asbestos report; it is low or very low risk.

Happy to discuss further if required.

5つ星のうち5の評価

Pleasure to work with

Zaid was extremely helpful from the moment I requested a quote. He was polite and attentive. He discussed all matters raised and answered all my questions diligently. After the survey he called me and provided a 45 minute debrief which was really good of him. Post issuing the report he has been on hand to answer any questions. Would thoroughly recommend for a hassle free and easy experience. Thank you.

2021年7月27日
自発的なレビュー

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