The experience i had this week is shocking...I've always paid my water from my card number on a continuous role from my bank up until last week *I've never missed a payment with any bills *however I h... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Curate's Egg. Pleasant enough people, but impossible for them to get the correct answer first time round. At the time of writing the appropriate outcome is still awaited. Update: Action since... もっと見る
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Fantastic customer service from Joanne Bonner who called me to rectify our issues going back to last year. She had our old account closed down straight away and set up a new business account for ou... もっと見る
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We had a problem finding our water meter as it was hidden by undergrowth and was quite a distance from our property. After we made several attempts to locate the meter, we had to call Affinity. Sean H... もっと見る
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企業情報
さまざまな外部ソースから提供された情報
Affinity for Business is a clean and waste water retailer; we provide these services to businesses located in the UK. We are passionate about customer service and we are always looking to improve by listening to our customer feedback - that is why it is so important to us that we read every review and act on any advice/suggestions or improvements that you have given us through them - as well as feeling good about the nice ones! You can be assured that with Affinity for Business you will deal with a company that talks simply, avoids jargon and listens to our customers – if you are unhappy with your current provider then give us call, we will answer your call in seconds! Say hello to our team on Twitter @affinityfb, Facebook and LinkedIn 👋🏽
連絡先
Alchemy - 2nd Floor, Bessemer Road, AL7 1HE, Welwyn Garden City, 英国
- 0345 357 2424
- enquiries@affinityforbusiness.co.uk
- affinityforbusiness.co.uk
2.5
期待以下
459件のレビュー
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Dealing with Affinity in all matters…
Dealing with Affinity in all matters this afternoon was so easy. Vikki in particular was very helpful as was the lady (sadly I didn't take her name) who dealt with the change of ownership of the commercial building we recently purchased. So much easier than dealing with all the other utility suppliers I had to contact!! :) Thank you.
2020年2月13日
自発的なレビュー
Affinity for Business からの回答
Hi Karen, thank you very much for posting our 400th review!
Your comments are so lovely to read, I look forward to passing this onto Vikki and the team. I'm so glad we were able to make the change of ownership process nice and easy for you - keeping things simple is something we really pride ourselves in, so we're really glad you think this sets us apart from other utility suppliers.
Have a great day, Iliana :)
Katie was very helpful and efficiently…
Katie was very helpful and efficiently and quickly sent my requested copy invoice
2020年2月13日
自発的なレビュー
Affinity for Business からの回答
Hi Dataflow, thanks for posting this 5-star review, we really appreciate it.
Katie will be so happy to read your lovely comments!
It's also worth noting that by signing up to our My Account portal you can access all of your previous bills from us online - feel free to check out all of the benefits here: www.affinityforbusiness.co.uk/my-account/
Have a great day, Iliana :)
Vikki was very polite & helpful
Vikki was very polite & helpful - Great Job.
Many thanks for the copy invoice.
Kind Regards
Timi Vencatasamy
2020年2月13日
自発的なレビュー
Affinity for Business からの回答
Hi Timi, thank you for posting this great review. Vikki will be really pleased!
It sounds like you would really benefit from signing up to use our My Account portal where you can access any of your previous bills from us online. You can find out more here: www.affinityforbusiness.co.uk/my-account/
Have a lovely day, Iliana :)
Katie Chambers was polite
Katie Chambers was polite, extremely helpful and sorted my issue quickly and professionally.
2020年2月13日
自発的なレビュー
Affinity for Business からの回答
Hi there, thank you for this great review!
Katie will be so chuffed to read your comments - I'm glad she could sort everything out for you.
Have a lovely day, Iliana :)
bella was very helpful
2020年2月12日
自発的なレビュー
Affinity for Business からの回答
Hi There, thanks for rating us 5-stars - Bella will be so happy to read this review!
Have a lovely day, Iliana :)
Very satisfactory customer service
Very satisfactory - Affinity for Business are super-efficient at keeping me updated with their recommended changes to our Regular monthly Budget payments, reducing our Direct Debit on this occasion which is in line with our reduced consumption so that we don’t allow our business account to get into too much of a credit balance. This is much appreciated as every penny counts in keeping our organisation going - income is not as good as it used to be a couple of years ago - we are a small church with an elderly congregation and a slowly declining headcount...& subsequent reduced income.
2020年2月11日
自発的なレビュー
Affinity for Business からの回答
Hi Helen, thank you for writing this lovely review.
I'm so glad the team was able to reduce your Direct Debit - we completely agree, every penny does count! I hope we continue to impress you.
Have a great day, Iliana :)
Good.
Good.
They asked for a photograph of the meter with condensation which had become difficult to read. Hopefully, they will change it !
2020年2月11日
自発的なレビュー
Affinity for Business からの回答
Hi there, thank you for taking the time to write this review, we really appreciate it.
Have a great day, Tom :)
We have been having problems reading…
We have been having problems reading our meter as the pit gets flooded and had received 3 estimated bills. Katie has been extremely helpful in trying to resolve this and we are hopeful of a good outcome in the near future.
2020年2月11日
自発的なレビュー
Affinity for Business からの回答
Hi there, thank you for posting this 5-star review!
I'm so glad Katie was able to give a helping hand, she'll be so pleased to read this.
Have a great day, Tom :)
I'm being guided by a member of…
I'm being guided by a member of Affinity (Ollie Arthurs), I have to say his patience and complete information to all the questions I have had have been extremely kind and enormously helpful to complete my application and get my job done. Many thanks!
2020年2月10日
自発的なレビュー
Affinity for Business からの回答
Hi Claudia, thank you for taking the time to write this review, we really appreciate it.
I'm so glad Ollie was able to help with any questions you had about your application - he'll be so chuffed to read your comments!
Have a lovely day, Iliana :)
I love the service and thanks a…
I love the service and thanks a trillion for your support in my issues I had. The best company ever. Love you all from start to finish X ❤😊🤲
2020年2月7日
自発的なレビュー
Affinity for Business からの回答
Hi Mohammed, thank you so much for the fantastic review!
We're so glad you had such a great experience with us. It sounds like the team made a really good impression on you, I look forward to passing this onto them.
Have a lovely day, Iliana :)
Alex was a great help today and sorted…
Alex was a great help today and sorted various bits of information on our account which had been wrong for a long time and which had caused me a lot of frustration when contacting Affinity for Business in the past.
Thank you !!!
2020年2月6日
自発的なレビュー
Affinity for Business からの回答
Hi Brian, thank you very much for this review!
I'm sorry you've had problems contacting us in the past - I'm so glad Alex could get this all sorted for you, he'll be really chuffed to read your comments.
Have a lovely day, Iliana :)
Prompt service
2020年2月5日
自発的なレビュー
Affinity for Business からの回答
Hi Jade Products, thank you for rating us 5-stars.
I'm so glad you had a good experience and thank you for choosing to switch to us!
Have a lovely day, Iliana :)
I received a very prompt and relevant…
I received a very prompt and relevant response to my query - thank you.
2020年2月3日
自発的なレビュー
Affinity for Business からの回答
Hi Alan, thank you for posting this review!
It's great to read you've had such a good experience with us.
Have a lovely day, Iliana :)
dealt very promptly with my request
2020年2月3日
自発的なレビュー
Affinity for Business からの回答
Hi there, thanks for rating us 5-stars - I'm so glad the team was able to help!
Have a great day, Iliana :)
Efficency
Affinity for Business are very efficient for providing data. I hope they get the relevant licenses in place to act as the water retailer in other regions as they will blow their competition out of the water (pun intended) with how straight forward they are to deal with.
2020年1月31日
自発的なレビュー
Affinity for Business からの回答
Hi Ashley, thank you so much for posting this fantastic review. We really appreciate your lovely comments (and the brilliant pun!). Making things simple and straight forward is something we pride ourselves in, so it's great to read this is coming across in your review.
Have a great day, Iliana :)
Impressed with prompt reply when i…
Impressed with prompt reply when i requested a copy invoice
2020年1月28日
自発的なレビュー
Affinity for Business からの回答
Hi there, thank you for posting this 5-star review. I'm so glad the team were able to help!
It sounds like you would really benefit from using the features in our My Account portal - by signing up, you'll be able to view and download all your current and historical bills from us at any time and on any device. Feel free to find out more here: www.affinityforbusiness.co.uk/my-account/
Have a lovely day, Iliana :)
Very helpful and problem resolved
2020年1月24日
自発的なレビュー
Affinity for Business からの回答
Hi Pamela, Thanks for the great feedback. It's great to read the team were able to help!
Have a lovely day, Iliana :)
Very helpful lady on the other end of…
Very helpful lady on the other end of the phone
2020年1月23日
自発的なレビュー
Affinity for Business からの回答
Hi there, we really appreciate you posting this review - I'm glad a member of our team was able to help!
Have a great day, Iliana :)
a happy customer
A pleasant company to deal with. Alex sorted my problem very quickly today and was so helpful.
2020年1月21日
自発的なレビュー
Affinity for Business からの回答
Hi Dames, thanks for rating us 5-stars!
Alex and the team will be so happy to read this, I'm glad he could sort everything out for you.
Have a great day, Iliana :)
Debo Akiode has been very helpful and…
Debo Akiode has been very helpful and understanding of the issued faced by this GP practice. Much appreciated that she followed up as promised and within the time frame. Thanks you- Neelam
2020年1月17日
自発的なレビュー
Affinity for Business からの回答
Hi Neelam, thanks for posting this 5-star review!
I'm so glad Debo was able to give a helping hand, she'll be so pleased to read this.
Have a great day, Iliana :)
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