AmourLinen レビュー 

I was reluctant to write a negative review, as I know it can be damaging to a small business—especially one that makes handmade goods. I’m typically patient, understanding, and appreciative of the process. Unfortunately, that was not the case this time.
I placed my second order in early July, and after a month of waiting with no delivery—and several extremely frustrating emails back and forth—I ultimately canceled my order. What shocked me most was that the company made no effort to rectify the situation beyond simply asking if I wanted to cancel.
Customer service is key, and this company had multiple opportunities to make things right but completely failed to do so. It became clear to me that they don’t value or understand the importance of customer retention, which can make or break a business. A company that grows beyond its capacity without putting proper safeguards in place is setting itself up for failure.
Unfortunately, I won’t be ordering from them again.

Simple elegant, well-cut and light dresses. I love them.

I wasn‘t pleased with the quality of the linen trousers.
For this price, I expect the button to be sewn on properly. I sent an email, but unfortunately, I didn't get a reply. The dress I orderd was perfeclty fine

I’m really disappointed in my experience with Amour Linen. I placed my order on July 14th, and received a confirmation email stating that my sheets were being made to order and would take 4-9 days to process. Three weeks passed and I realized I hadn’t gotten a shipping confirmation yet. I reached out to them on July 31st to check on the status of my order (which they encourage in their confirmation email) and explained that I would like to cancel my order if I wasn’t likely to receive it before the end of August. Their customer service team got back to me right away with a vague response. I asked if they could give me a specific update on when my order would ship, and they assured me that it would ship that same week. Well, it did not ship that same week. The production time has (so far) been double what’s listed on their website and their confirmation email, but that doesn’t bother me nearly as much as their customer service team lying to me to keep my business. I understand that those timelines are an estimate and everything is made to order (which takes time!) but all I wanted was an honest update!

Placed my order on July 10. Reached out to customer service on July 24 to ask about the status of my order and haven’t heard back as of today, the 26th. Orders can take time, I understand, but at the very least reply to your paying customers. Slow order delivery and non-responsive customer service is just bad for business.

Takes over two weeks from order to be told - being shipped this week
feels like fauld - another site from abroad I cannot talk to

I had to get in contact as I had a question about how long it would take to get to me and the customer service were brilliant and put my mind at rest. Within a few days my gingham shorts had arrived.
They are lovely, made with care, the linen is high grade, the fit is great too. I will wear these a lot, a real staple in my wardrobe

I had a wonderful shopping experience with AmourLinen. I bought a linen wrap blouse - very beautiful, great quality, feminine and timeless design. On top of that, the customer service is fantastic! ❤️

I have ordered some beautiful charcoal linen fabric to make a duvet cover. The thickness of the fabric is just right for a duvet cover or other clothing in my opinion!
I ordered some dusty rose linen too, to make a gilet, also such a beautiful color. A month before I have ordered some samples so I good make the right choice! It took one or two weeks to get it to Holland! You can have contact through whatsapp or email and the company is very kind and helpfull!

Wonderful, thank you

It took several weeks until I received it but when it arrived I realized it was a very exclusive dress, made by hand of the fabric I had chosen, just perfect. The openings for sleeves, a delicate thing on sleeveless dresses like this, were just perfect. Not too wide not too narrow. You can use the dress at a dinner, the bra is not seen, as well as on a walk in the sun. It will be light and airy. The fabric is beautiful thin and smooth. The color, green, not too sharp. Love the dress and will use it for many years. It is timeless. Thank you!

I recently placed an order with amourlinen, and although my package was a bit delayed, they promptly informed me that this was due to a high volume of orders! But the clothes I received – a dress, shorts, and a top – are absolutely amazing! The quality is impressive, and it's clear that each piece is handmade with care. Supporting small businesses is important to me, and I'm thrilled to find such a fantastic and sustainable company to support!!!
Good luck to the team!! I will definitely be back for more!

I bought linen to make a shower curtain as ready made ones were outwith my price range. So pleased was I then purchased linen by the metre for a range of purposes. Great colours, quality and excellent help when needed. I highly recommend.

It’s been over a month and I never received my order. I emailed to inquire about the status and haven’t gotten any updates. It feels like a scam.

I love the fabric. In my opinion, it's worth the wait. I wish though they make in smaller sizes, petite sizes. It's kinda loose on me lol I will still keep it since I love the quality.

The color of the product did not match with the color on website. On website the model is wearing the shirt in different color than the color I picked. I picked "mustard" and the picture shows "rosy brown", I guess. So by ordering "mustard" I really got the "mustard", but what I really wanted was "rosy brown". Also it took almost four weeks to get the product. Anyway I'm going to return the shirt and change it to the right one and wait a little bit longer.

Great quality product! I ordered a pajama set in dusty lavender, the color is beautiful. The fabric is thicker linen, not see through, just be prepared it may be thicker than what you would get from a department store. It is kind of looser/boxier but that’s of course expected because there is no stretch in 100 percent linen. It did take about 3.5 weeks to receive but the products are handmade to order (which means nothing is wasted in over production, yuppie!!). You just need to take that into consideration when you order. I emailed the company a couple of times and they responded promptly within a day, great customer service, thank you. It came beautifully packaged with a thank you card. I am definitely ordering more!! Great product and great company, very much recommend!!

Really cannot recommend these products enough. From my very first order, this linen never disappoints. It's incredibly soft, and washes extremely well. High quality finishes and slightly weighted - so you feel better rested. And the people behind it are just as amazing.

I ordered the MIA shorts on April 11; today is April 25, and I have not received them.