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Buenas tardes, tengo un cargo en mi cuenta de 38,95⬠voy a pedir una devolución de esos cargos porque no recuerdo haberme metido en su aplicación. Quiero darme de baja y asà no saber mas de esta apli... ãã£ãšèŠã
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Se ci fosse lo zero lo metterei, stamattina mi Ú arrivata una notifica che cercavate di prelevarmi 38,95 dal conto.. sono dovuta andare su google per capire cosa fosse Brainstove io non cercavo nessun... ãã£ãšèŠã
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Paid for something online @ £1, lucky I blocked any future payments as tried taking 38.99 as well as 14.98, when u call up page to cancel page is unavailable, total scam, I see email where I will be e... ãã£ãšèŠã
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Best HTML5 GAMES 200+ Games, Monthly updates Fun Times are insured
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scam. never registered for this website but then got taken £1 away. Please refund my money. I have right to cancel during the 14 day cooling off period without any reason and the merchant has to refund.
Brainstove ããã®åç
Hello,
The 1 GBP is a pre-authorization of the card that is not captured and is automatically returned within the next few days.
If you have any other questions please contact our support team at support@brainstove.com
I would give 0 if I could!! it wonât cancel
Brainstove ããã®åç
Hello,
If you need to cancel the service please use https://brainstove.com/?page=cancel
It works properly.
If you need more assistance please contact our support team at support@brainstove.com
Esto es una estafa. Me acaba de cobrar 40⬠por un artÃculo que querÃa y que valÃa 1 â¬
Brainstove ããã®åç
Hola,
Lamentamos saber de la experiencia.
No tenemos precios como 40â¬.
ComunÃquese con nuestro equipo de soporte en support@brainstove.com en caso de que tenga algún problema con nuestro servicio.
What is this I can't why take 44 usd my bank account... I cancelled this subscription please
Brainstove ããã®åç
Hello,
You can cancel the subscription at https://brainstove.com/?page=cancel
For any other questions please contact our support team at support@brainstove.com
SCAM!! They are not selling anything! They just wanted to take money from your card!! Once they have your card number, they keep trying to take more! I have blocked them and hope that will be enough. They are now reported to the police.
Brainstove ããã®åç
Hello,
We are sorry to hear about your experience.
We sell access to the game portal. With our subscription, you are able to play games so it is not true that we do not sell anything.
Blocking the card at the bank is not enough. You need to cancel the subscription at https://brainstove.com/?page=cancel
Sono stato truffato mi hanno preso tipo 38 euro vorrei essere rimborsato perfavore.
Brainstove ããã®åç
Ciao,
Siamo spiacenti di apprendere la tua esperienza.
Contatta il nostro team di supporto all'indirizzo support@brainstove.com con i dettagli della truffa
Ho contattato l'email di supporto che mi avete dato... Non mi risponde nessuno. Voglio i miei soldi 39.00 euro.
Brainstove ããã®åç
Ciao,
Il nostro team di supporto ti ha risposto più volte. Si prega di rispondere alle e-mail.
Questa Ú la tua seconda recensione mentre il nostro team ti risponde ma tu non rispondi.
The SCAM you by sending a sms that you are expe a package. Then they ask for 1 euro and then 2 euro, then you thing itâs it! NO NO NO they take more money and give your card information to other scammers. Brainstove has stolen about 44 euros and all the other companyâs together about 150 euro. Iâm fuming with anger ð¡
Brainstove ããã®åç
Hello,
We are sorry to hear about your situation.
However, we do not have 2 Euro charges.
When you activate the subscription you are asked to approve 1 euro charge. It is a pre-authorization to check if the owner of the card agrees to the subscription. The charge is returned to you in several days.
We do not send SMS and do not use such promos. Most probably you confused our company with some other company. Additionally, we do not share your card details with other companies, so we cannot be responsible for other companies who sent you an SMS.
Like so many others on here I had £38.95 taken from my account with no authorisation from me.I had to block any further payments being made. Please be wary this is a scam
Brainstove ããã®åç
Hello,
We are sorry to hear about your situation.
Please contact our support team at support@brainstove.com
You cannot get assistance here (at this site)
Scam. Take your money and don't refund you as they say you have to agree and then just keep taking money. Avoid at all costs. Customer service is shocking - as expected.
Brainstove ããã®åç
Hello,
We are sorry to hear about your experience.
We checked your communication with our team and can see that our team provided an explanation to you about your situation. We are not sure why you find it shocking.
Please refund my £38 I did not approve any payment of such and you have no right to cut money in my account without my permission.
Brainstove ããã®åç
Hello,
We are sorry to hear about your experience, however, it is not the way to contact our support Team.
Please contact our support team at support@brainstove.com
BETRÃGER
genau wie alle anderen berichten so ist es wirklich. Abo abschlieÃen ohne es zu wissen, und dann kannst du nichtmal kÃŒndigen weil es gibt keinen Support der sich meldet.
Die Kommentare darunter wie sie sich angeblich als seriös Darstellen wollen sind auch nicht echt. Achtung an alle.
Ich lass es mir nicht gefallen und lass das ÃŒbern Rechtsanwalt laufen und mal sehen was raus kommt.
Brainstove ããã®åç
Hallo,
Es tut uns leid, von Ihren Erfahrungen zu hören.
Allerdings ist Ihre Aussage, dass kein Support-Team da ist, das antworten kann, oder dass es keine Möglichkeit gibt, das Abonnement zu kÌndigen, falsch.
Sie können das Abonnement auf unserer Website https://brainstove.com/?page=cancel kÌndigen
Unser Support-Team steht Ihnen im folgenden Zeitraum von Montag bis Freitag von 09:00 bis 18:00 Uhr (GMT+2) im Chat zur VerfÃŒgung.
Sie können unser Support-Team per E-Mail unter support@brainstove.com kontaktieren (das Team wird sich wÀhrend der GeschÀftszeiten bei Ihnen melden.)
Bitte fÌhren Sie andere nicht in die Irre. Unser Team ist jederzeit fÌr Sie da und es gibt verschiedene Möglichkeiten, mit ihnen in Kontakt zu treten
--------------------------
Hello,
We are sorry to hear about your experience.
However, your statement that there is no support team to answer or there is no way to cancel the subscription is incorrect.
You can cancel the subscription at our site https://brainstove.com/?page=cancel
Our support team is available for you in chat during the following period Monday - Friday 09:00 AM - 6:00 PM (GMT+2)
You can contact our support team via email at support@brainstove.com ( the team will get back to you during working hours.)
Please do not mislead others; our team is always ready to assist and there are several ways to contact them
Unauthorized charges and emailed the support for a refund, no response so far... Refund my money please!!!
Brainstove ããã®åç
Hello,
According to our records, the response to your email was sent 3 days ago. Please check your email inbox
I received a text with a link to pay for a shipping fee after I had bought something online. the link took me to a pay to pay £1 for the shipping fee and then in the small print said they will be taking £35 a month from my bank if I accepted which I didn't.
To clarify I hadnt purchased from this site but received a text message with a link from their website that tried to take money from my bank acc on a regular basis.
Brainstove ããã®åç
Hello,
We are sorry to hear about your experience.
However, we do not send SMS or provide shipping services. You could not get an SMS from us after purchasing something at another website. Also, we do not have such prices as £35. We do not send our links by SMS. We do not use SMS service at all.
Cancel any payments immediately. I don't recognise this account. You can repay the money you took from my account.
Brainstove ããã®åç
Hello,
We are sorry to hear about your experience.
However, this site is not the way to contact our support team.
Please contact our Support Team at support@brainstove.com
How the f. Did you get info from my credit card and charge money from it when I never even enter your site till now... I didn't know that you exist...
Please return my money back
Brainstove ããã®åç
Hello,
We are sorry to hear about your experience.
However, this site is not the way to contact our support team.
Please contact our Support Team at support@brainstove.com
Non capisco non mi sono mai iscritta al vostro sito e non ho fatto acquisti da voi mi avete sottratto dei soldi dalla carta siete dei ladri .
Brainstove ããã®åç
Ciao,
Siamo spiacenti di apprendere della tua situazione.
Contatta il nostro team di supporto all'indirizzo support@brainstove.com
VORSICHT, ES SIND BETRÃGER!!!!
Auch mir wurde einfach Geld von meiner Kreditkarte abgezogen, doch habe ich etwas Abonniert, noch was Bestellt oder sonstiges.
Auf Email wird nicht reagiert, doch obwohl man sich per Mail melden soll.
Es sind nichts anderes als BetrÃŒger!!!!!!!
Brainstove ããã®åç
Hallo,
Es tut uns leid, von Ihren Erfahrungen zu hören.
Leider konnten wir keine von Ihnen gesendete E-Mail finden.
Wir stehen Ihnen gerne unter support@brainstove.com zur VerfÃŒgung
Wir praktizieren keine BetrÃŒgereien und sind immer bereit, Ihnen zu helfen.
Dear Brainstove,
I did not sign up with your website as I do not play games yet I have received a fraudulent/scam bill on my Australian credit card for $65 plus international fees. I did not authorise this payment. What have you done and how did you get my credit card details? I have not registered on your website or received any emails saying I've signed up because you don't know what my email address is. I've rung and left a message on your voicemail for you to explain, but I've heard nothing. I am very upset by this but I've reported this to my bank who were very helpful and have cancelled my credit card should you try to steal any more funds. The bank has raised a cause for concern.
Brainstove ããã®åç
Hello,
We are sorry to hear about your experience.
Please note we do not provide support by phone.
Kindly contact our Support Team at support@brainstove.com
Also please note that our Support Team works
Monday till Friday, 08:00 AM - 5:00 PM (GMT+1) (except Holidays). If you contacted our team outside the working hours they will get back to during the working hours.
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