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Buenas tardes, tengo un cargo en mi cuenta de 38,95⬠voy a pedir una devolución de esos cargos porque no recuerdo haberme metido en su aplicación. Quiero darme de baja y asà no saber mas de esta apli... ãã£ãšèŠã
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Se ci fosse lo zero lo metterei, stamattina mi Ú arrivata una notifica che cercavate di prelevarmi 38,95 dal conto.. sono dovuta andare su google per capire cosa fosse Brainstove io non cercavo nessun... ãã£ãšèŠã
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Paid for something online @ £1, lucky I blocked any future payments as tried taking 38.99 as well as 14.98, when u call up page to cancel page is unavailable, total scam, I see email where I will be e... ãã£ãšèŠã
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Best HTML5 GAMES 200+ Games, Monthly updates Fun Times are insured
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I enjoy these games a lot! I play it on the phone and pc, and my progress is stored - so it's extremely convenient. Also a good range of classic and new games.
Brainstove ããã®åç
Thank you for the excellent rating.
Es wurde ein Samsonite Koffer zu einem gÃŒnstigen Preis angeboten.
Nachdem ich feststellte, dass dies eine Falle ist, habe ich die Bestellung widerrufen.
Es gab leider keine Reaktion und nun teilt man mir mit, dass ich ein Abo abgeschlossen hÀtte.
Dies ist Betrug der ganz frechen Art und ich werde Strafanzeige stellen.
Brainstove ããã®åç
Hallo,
Es tut uns leid, von Ihren Erfahrungen zu hören. Allerdings bieten wir keinen Samsonite-Koffer an. Wie wir sehen, haben Sie das Abonnement wÀhrend des vorgesehenen kostenlosen Zeitraums nicht gekÌndigt.
Wir haben Ihre Stornierungsanfrage nie erhalten und Sie haben unsere auf der Website verfÃŒgbare Stornierungsoption nicht genutzt.
Cancel my subscription right now before I contact the police!!!!!!! The cheek of yâall
Brainstove ããã®åç
Hello Stevie,
As we can see you canceled the subscription on your own and do not require our assistance in this. In case you have any other questions please contact us at support@brainstove.com
Do not do business with this company and regret it. You will not get your money back. 1 month subscription costs Euro 38,95 and I still do not know exactly, what it is theyâre selling.
I blocked my credit card and just as well. Even after I cancelled my subscription and blocked my credit card, they are trying to keep it open.
Brainstove ããã®åç
Hello,
We are sorry to hear about your experience. We have checked our option to cancel the subscription that is available at our site and did not find any issue with it. However, the subscription was not canceled by you. We went ahead and canceled it for you.
Great selection of games, works well on PC and my phone. I especially enjoy puzzles. They have educational games i.e. "learn german"
Definitely recommend this website
Brainstove ããã®åç
Thank you for the excellent rating.
Please stay away from this company. An offer that involves you unknowingly creating a subscription for a service you never requested. Trying to unsubscribe on their website is convoluted. Thankfully my bank spotted the transaction, treated it as suspicious and blocked it. However my credit card is still restricted. Fraud, fraud, fraud. Brainstove have asked for more information. The lure was an iPhone and I was asked to pay postage so I gave my credit card details - they were to process â¬1. Then I was asked a second time for the same details. I was put on alert so tried with my bank to stop the transaction. My account now has a charge for â¬38.95 subscription that I DID NOT consciously authorise. I do not know if I can get the money back but I did not ask for nor would I have agreed to any subscription. So be careful with this company.
Brainstove have suggested to Trustpilot that it was another website and not theirs. They have refunded the payment. I was not on their website on the 28/04/2023 when I "subscribed" That day the only website I was on was getluckyprize.com - I gave them my credit card details 16:10 and at 16:56 I was informed by Brainstove that I had subscribed (email went to Spam, I did not see it). Is it a coincidence that the two transactions are so close? If I may reiterate - I have never, ever gone onto Brainstove website. Their latest response is a typical hit the man not the issue. I am now taking this to the trading standards and data commissioner in Cyprus. As a part of the EU they have to have to meet EU consumer standards.
Brainstove ããã®åç
Hello Sean,
We do not have integration with getluckyprize.com
It is clear that you entered your details on many sites trying to win a prize. We are not aware where and how many times you provided these details. Please note that we cannot force you to subscribe. The pause between transaction is not that close to assume that brainstove is connected to another site.
Since you claim that you did not attend to subscribe to our service we have decided to give you refund as exception. And hope that will improve your experience with our service.
Das ist eine BetrÃŒgerseite. Ich wurde auf diese Seite gelockt, weil ich angeblich einen Samsonite-Koffer fÃŒr 1.- ⬠gewonnen habe. Beim Eingeben der Ãberweisung dieses Euro war es nicht möglich, eine meiner ÃŒblichen Karten einzusetzen, alle wurden abgelehnt. Erst eine 4. Karte wurde akzeptiert. Nach dem letzten BestÀtigen wechselten plötzlich die Angaben. Mir wurde bestÀtigt, dass ich bei einer mir unbekannten Webseite bezahlt habe und binnen 3 Tagen kÃŒndigen könne. Aber ich hatte diese Seite nie angewÀhlt, kenne sie nicht und habe sie nie benutzt. Am 3. Tag wurden mir 38,95 ⬠abgebucht. Eine Beschwerde war zwecklos. Das ist eine BauernfÀngerseite.
Brainstove ããã®åç
Hallo,
Wir bedauern Ihre Erfahrung.
Unser Ziel ist es, unseren Kunden den besten Service zu bieten. Bisher haben wir keine Beschwerde von Ihnen erhalten. Bitte kontaktieren Sie uns unter support@brainstove.com, damit wir Ihr Problem untersuchen können.
They mistakenly charged me 2 1⬠payments and when I emailed them about cancelling the subscription, they returned my 2⬠back so they are cool :)
Brainstove ããã®åç
Thank you for sharing your experience ;)
Hi just dont send money i sent 1euro and they tryed to take more money twice con scammer brainstove scam
Brainstove ããã®åç
Hello Damien,
We are sorry to hear about your experience.
1 euro is a pre-authorisation that is not charged. And further charges is a subscription fee.
There is no scam in this. However, if you believe something went wrong please provide us with your email address so we can check.
This company is a scam business.. do not give them your card details. I used a single use card so they could not scam me, but they are scammers and are not legit at all.. Steer clear of this dodgy company
Brainstove ããã®åç
Hello Julian,
We are sorry to hear about your experience.
The card details required to subscribe to our service and there is a subscription fee what you will be charged for using the service. There is no scam in this.
However, if you believe that something went wrong please provide us your email address so we can look into issue.
Do not do business with this company and regret it. You will not get your money back. 1 month subscription costs DKK 299,00 and I still do not know exactly, what it is theyâre selling.
I blocked my credit card and just as well. Even after I cancelled my subscription and blocked my credit card, they are trying to keep it open.
Brainstove ããã®åç
Dear Miriam,
We are sorry to hear about your experience.We have looked into your case.
You were provided detailed information about your subscription, it's terms.
You subscription was not canceled before new billing cycle has started. However, it was canceled immediately after we received your request to cancel. We did not try to keep it open as we have no interest of such.
If the billing cycle has already started you have the right to use our service till the end of it. The access was provided to you as well.
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