Teamwork -a highly cohesive group I never felt like my call was being passed around like an unwanted intrusion Always got back to me as promised Never had to repeat myself when speaking... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
A very good company supplying excellent products with helpful and friendly people working for them. In the unlikely event you have a problem with your purchase, Bristan has a fully trained support t... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
I recently contacted customer services about an older unit with discontinued parts. I wasnât expecting much beyond basic advice. What I received instead was outstanding support. The advisor went abo... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
Bought Bristan basin taps to replace old taps in my daughter's cloakroom, but the cold dripped badly after 18 months. I contacted Bristan (they are guaranteed for 10 years) and they sent out a new val... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
Bristan ã«ã€ããŠ
åœè©²äŒæ¥ã«ããèšè¿°
Bristan is the UKâs number one for taps and
showers, with straightforward solutions for
every bathroom and kitchen that you can
trust time and time again.
For over 45 years, weâve delivered exactly what we promise: reliable and long-lasting products, backed by incredible customer service.
With a team that knows taps and showers inside out, and whatever you need delivered the very next morning. We make everything as painless as possible, with technical support, and tried and tested products â all backed by industry leading services.
Weâre the easy choice for taps and showers, every time.
For over 45 years, weâve delivered exactly what we promise: reliable and long-lasting products, backed by incredible customer service.
With a team that knows taps and showers inside out, and whatever you need delivered the very next morning. We make everything as painless as possible, with technical support, and tried and tested products â all backed by industry leading services.
Weâre the easy choice for taps and showers, every time.
Why Bristan?
åœè©²äŒæ¥ã«ããèšè¿°
- Rely on Bristan today, and every day after.
- Designed with care, and engineered to last, families have put their trust in Bristan for over 45 years.
- For every problem, thereâs a Bristan solution.
- Whether itâs a refurb thatâs built to last, or a reliable replacement for a quick fix, Bristan offers a durable range of taps and showers, with reliable guarantees.
- The easy choice for great customer service.
- Choosing Bristan is always the easy choice, with exceptional Trust Pilot feedback, technical experts on hand to help and advise, and solid guarantees including 1 years engineering support on manufacturing faults for our core taps and showers. Enjoy reliable taps and showers, backed by award-winning customer service.
10 Year Guarantee
Bristan Taps now guaranteed for 10 years on purchases made after 1st April 2021
The everyday just got more brilliant. Our taps are now built around enhanced components tested up to 500,000 cycles with improved flow rates and smoother operation. You really can count on Bristan taps - we guarantee it.
*Some exclusions apply see https://www.bristan.com/service-centre/guarantees for full details.
é£çµ¡å
Birch Coppice Business Park, B78 1SG, Tamworth, è±åœ
- 03300 266 273
- enquire@bristan.com
- bristan.com
4.8
åªè¯
4095件ã®ã¬ãã¥ãŒ
Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
Everything you suggested and did wasâŠ
Everything you suggested and did was good,the only problem was that thepart I really required was obsolete so your shower valve could not be repaired,will probably have to renew the shower system.
2026幎3æ11æ¥
åçã« AI æ¯æŽãå©çšããå ŽåããããŸã詳现ã衚瀺
Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
Tap fault correction
immediate response from customer service acknowledging & accepting responsibility and arranging visit from and engineer who was on time and fixed problem
2026幎3æ15æ¥
Bristan ããã®åç
Dear David
We appreciate you taking the time to share your feedback! We are happy to hear that our team was able to provide helpful advice and resolve the issue effectively.
Many Thanks
Samantha
Bristan ããã®åç
Dear Ian
Thank you for your review, we really appreciate you taking the time to leave us such a great comment about the service youâve received.
Many Thanks
Samantha
Great service
2026幎3æ18æ¥
Bristan ããã®åç
Good morning,
Thank you for your review, we really appreciate you taking the time to leave us such a great comment about the service youâve received.
Kind regards
Lisa.
I have already given a review!
2026幎3æ12æ¥
Bristan ããã®åç
Dear Linda,
We appreciate you taking the time to leave another review. Thank you for your continued feedback; it helps us improve.
Many Thanks
Lauren
Having had a problem with a newâŠ
Having had a problem with a new Thermostatic Shower Valve I had bought, I was advised by the supplier to contact Bristan for advice and possible help. So with some trepidation, I rang Bristan and expected to be told that the problem was down to my installation of the shower valve.
But my experience couldn't be more different, what from the help I was given by the lady at Bristan's Help Centre, through to the expertise of the engineer that called to Bristan sent to rectify the fault on the shower fault.
So all in all, I can not praise Bristan and their staff enough for exceptional customer service
2026幎3æ19æ¥
Bristan ããã®åç
Dear Peter
We're happy to hear that the help center and engineer provided exceptional service and resolved the issue with your new thermostatic shower valve. We appreciate you taking the time to share your positive experience.
Many Thanks
Lauren
Telephone for info
Telephone for info. The lady on the phone was very helpful, got an email response and follow up was quick.
2026幎3æ18æ¥
Bristan ããã®åç
Dear Antony,
We're happy to hear that the telephone support was helpful and the email follow-up was quick. We appreciate you taking the time to leave us this positive feedback.
Many Thanks
Lauren
Absolutely dreadful company to dealâŠ
Absolutely dreadful company to deal with. Tap developed a leak so I ordered the spare valve to fix it from Bristan on 9th March. Never arrived despite being told it would take 5 days. Chased up again on 17th March to be told they would send another on next day delivery which also never arrived. Iâve now had to cancel a plumber twice and just ended up buying a new tap (not Bristan). Asked for a refund today amend have been informed that the part is due out to me on 24th March. At this point I just want my money back and to never deal with Bristan ever again
2026幎3æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Bristan ããã®åç
Good evening Karl
Our customer service department works hard to provide an extraordinary customer experience and it is disappointing to hear that on this occasion, you feel weâve let you down.
I am currently investigating this further and will contact you directly once I have completed the investigation.
Kind Regards
Andrea
Good Morning Karl
As promised, I have investigated your case and please accept my sincere apologies once again for the upset and inconvenience caused.
Unfortunately, as you are aware the first consignment was lost in transit and whilst a replacement was sent to you, our delivery service to Ireland is up to 5 working days, I do apologise for the mis communication.
I can see that the part has since been delivered to you and I can confirm your refund has been actioned.
Kind regards
Andrea
I contacted the customer service team.
I contacted the customer service team regarding a problem with my liquorice tap head button, which had fallen out.
The following morning, I received a replacement for the faulty item.
This prompt and efficient response exemplifies what I consider to be first class service.
2026幎3æ9æ¥
Bristan ããã®åç
Good morning Trevor,
We're happy to hear that you received a prompt replacement for the issue you experienced with your Liquorice tap head button. It's great to know our service met your expectations. Thank you for your positive feedback!
Kind regards
Lisa.
A GREAT COMPANY-TRY THEM A very good company supplying excellentâŠ
A very good company supplying excellent products with helpful and friendly people working for them.
In the unlikely event you have a problem with your purchase, Bristan has a fully trained support team at hand who will resolve the issue very quickly.
2026幎3æ2æ¥
Bristan ããã®åç
Good afternoon,
We're happy to hear that you had a positive experience with our products and team. We appreciate your feedback regarding our support team's efficiency in resolving issues. Thank you for taking the time to share your thoughts.
Kind regards
Lisa.
Just bought a new Bristan Kitchen mixerâŠ
Just bought a new Bristan Kitchen mixer tap via Amazon. Was fitted yesterday. Looks good but most disappointed that after turning off it dribbles and drips for a while. Having bought this to replace a dripping tap (non Bristan) we hoped it was resolved. But understand from reviews that this is a problem with these easy fit taps.
2026幎3æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Bristan ããã®åç
Dear Colin,
We appreciate your feedback on your new kitchen mixer tap. We're sorry to hear about the dripping issue you're experiencing and that it wasn't the resolution you hoped for.
Please keep an eye out on an email from enquire@bristan.com where we would like to discuss this further.
Many Thanks
Lauren
You answered my query efficiently andâŠ
You answered my query efficiently and speedily.
You apologised twice for not having the spare part j needed and gave me good advice about securing the part
2026幎3æ6æ¥
Bristan ããã®åç
Dear Elaine
Thank you for your review, we really appreciate you taking the time to leave a comment about the service youâve received, and we appreciate your feedback.
Many Thanks
Samantha
Amazing customer service
Amazing customer service! I was quite annoyed when my expensive tap showed up in a battered box with half the pieces missing. However, as soon as I contacted Bristan, they sorted it and I had the missing items the next day.
2026幎3æ5æ¥
Bristan ããã®åç
Good morning,
We're happy to hear that our team was able to resolve the issue quickly by sending the missing parts the next day. We appreciate you taking the time to leave us this positive feedback.
Many Thanks
Lauren
Bristan ããã®åç
Good morning,
We're happy to hear that you had a positive experience with our engineer's efficient and tidy work. Thank you for your kind feedback!
Kind regards
Lisa.
Bristan ããã®åç
Dear Nigel
Thank you for your review, we really appreciate you taking the time to leave us such a great comment about the service youâve received.
Many Thanks
Samantha
Teamwork highly cohesive group
Teamwork -a highly cohesive group
I never felt like my call was being passed around like an unwanted intrusion
Always got back to me as promised
Never had to repeat myself when speaking to various people in the organisation
From my initial contact with Anthony I had complete confidence that I was in good hands with Bristan
That confidence prevailed as I was kept fully informed along the way
The communication was clear meaningful and timely
The product is well designed and superbly engineered
Health & Safety and environmental factors are obviously top kpiâs in Bristan
A pleasure to deal with such a well managed outfit
Mike Peto
2026幎3æ11æ¥
Bristan ããã®åç
Dear Mike
Thank you for your review, we really appreciate you taking the time to leave us such a great comment about the service youâve received.
Many Thanks
Samantha
Bristan First Class Service
The service and assistance given by the staff. Very helpful first class. Excellent
2026幎3æ10æ¥
Bristan ããã®åç
Dear Malcolm
Thank you for your review, we really appreciate you taking the time to leave a comment about the service youâve received, and we appreciate your feedback.
Many Thanks
Samantha
Very happy with service received
Very happy with service received. Engineer who attended was very good, explained everything and fixed the issue
2026幎3æ3æ¥
Bristan ããã®åç
Good afternoon,
We're happy to hear that you were very satisfied with the service you received. We appreciate your positive feedback regarding the engineer's expertise and clear explanations.
Kind regards
Lisa.
Great service Thanks
2026幎3æ2æ¥
Bristan ããã®åç
Good morning,
Thank you for your review, we really appreciate you taking the time to leave us such a great comment about the service youâve received.
Kind regards
Lisa.
Bristan ããã®åç
Good Afternoon,
Thank you for your review, we really appreciate you taking the time to leave us such a great comment about the service youâve received.
Many Thanks
Lauren
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
äŒæ¥ã¯ãèªåæåŸ
ãä»ããŠã¬ãã¥ãŒãäŸé Œããããšãã§ããŸãããã®æ¹æ³ã§åŸãããã¬ãã¥ãŒã¯ãæ¬ç©ã®çµéšã«åºã¥ãããã®ã§ããã確èªæžã¿ã®ã©ãã«ãä»äžãããŸãã
ä»ã®çš®é¡ã®ã¬ãã¥ãŒã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã