Happy to recommend these guys. Fully kept up to date with work needed, pick up and return as scheduled, transporter drivers friendly and courteous, car spotless when handed back and most importantly t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
-DLG has staff that are full of knowledge who came down to my level in order to inform me what they were doing with my car. -My car was picked up from my house and returned saving me hustle of en... もっと見る
企業が回答しました
Had body repair on my MGHS. Absolute superb job from start to finish . Job complete in 3days( unbelievable) first class workmanship. Updated daily courtesy car v good . Attitude staff credit to comp... もっと見る
The plastic handle to the drivers seat adjuster was either cut off or broken during repairs to the vehicle. I sent photographs as requested but have had no replacement or response for over 2 weeks. T... もっと見る
企業が回答しました
企業情報
当該企業による記述
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
連絡先
Aldermoor Way, Longwell Green, BS30 7DA, Longwell Green, 英国
- 03453030443
4.6
優良
381件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
5* and more!
Cannot explain in words how much I would recommend DLG Auto Services! Had such a great service from them from start to finish. My car was unfortunately hit in an accident and with the repair performed, you would never even tell!
My car was collected from my work place, I was handed a courtesy car, and then once complete my own car was driven back to my home address & handed over! Such great service. Both guys (they were different each time) who picked up my car and dropped it off were so friendly, and every time I spoke to the receptionist, she was lovely! Would 100% use again in future. Thank you!
2024年11月15日
Faultless service
Great communication. Punctual pick up & delivery. Versatile to accommodate all our last minute requests. Great repair. Above all the rest I would say.
2024年11月26日
Great service
Great service, work undertaken with no issues and speedily done. They kept in touch throughout and I was very pleased with the car on its return!
2024年11月14日
自発的なレビュー
Absolutely excellent service from start…
Absolutely excellent service from start to finish with DLG Longwell Green Bristol.
Massive thank you to Rob who dealt with my damaged van and who was very patient and understanding of my unfortunate situation. Huge thanks to Cheryl on front desk who was extremely helpful too .
Excellent company who I throughly recommend to others in need of there services.
It's so refreshing in these modern days to deal with a reliable, genuine and professional company who actually call and message when they suggest.
Thanks again guys
Steve Green
2024年11月13日
自発的なレビュー
No hassle throughout the whole process…
No hassle throughout the whole process including the supply of the courtesy car. Fast and efficient service.
2024年11月19日
I was really impressed with your…professionalism.
I was really impressed with your service.
It couldn’t have been smoother. Super impressed with the work you did.
2024年11月13日
Seemless service
2024年11月6日
Very good service
Very good service. Always polite and helpful and repaired my car quickly and well.
2024年10月29日
Delays in obtaining parts
Delays in obtaining parts, but kept up tp date with the situation.
2024年10月29日
Amazing job
DLG done an amazing job, my car is fully repaired and as new, wonderful and back in under a week!
2024年10月9日
自発的なレビュー
Excellent job and they keep you fully…
Excellent job and they keep you fully informed throughout. Very helpful and considerate.
Peter Lovell
2024年10月24日
自発的なレビュー
DLG were brilliant
DLG were brilliant. Friendly, helpful, punctual from start, picking my car up, to finish, bringing it back again. The repair was done speedily and the end result was fantastic. I was impressed with every contact I had with all involved with the repair of my car. Thank you.
2024年10月22日
Excellent service start to finish
2024年10月15日
Toal efficiency
I was treated with total courtesy. The car was collected and returned on time. I was pleased with the repair.
2024年10月15日
Great job and performed in good time
2024年10月15日
I found DLG very helpful
I found DLG very helpful, efficient and courteous.
The repairs they arrived out were extremely good and the car looks better than ever. Thank you DLG.
2024年10月8日
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