English Elm レビュー 1,575

A nice product — their beautiful little bird looks better in person than on-line. It brings a smile.

Amazing ! Very happy with everything except I wish I can get the bed upstairs as it was extremely heavy

Great communication, great pricing, and delivery before the promised day.

Very well made, just as pictured, love it!!

I received a survey asking how my experience / product was, but I haven't received my order yet and don't have tracking info.

The men were great and so was the company. I would recommend them anytime

I love not only the deep blue color and look (the flowers and legs are so cute!), but also the sturdiness and lovely wood top. It scores 100% with me! The assembly was minimal--another plus. 😊

The rug I really wanted and ordered from English Elm was no longer available. The English Elm associate did the research based on colors and size, recommended a similar rug, confirmed its availability, and gave me a little discount for my troubles when I ordered. She / English Elm was very responsive. And delivery was prompt. It’s a big purchase for me and I appreciated the attention and getting it right.

Excellent communication with customer service… Just took away one star because item was back ordered but once it finally arrived, it was exactly what I wanted! Good communication and excellent product

Took longer than i expected to ship but all good. Product arrived a whole week later than expected, but the product itself has been great! Can’t beat the price

The customer service was superb!! The call with an update was music to my ears!! The comforter set was not so much. I ordered a king-size for my king bed. The comforter was so short it didn't even reach down to the first mattress. And the workmanship is poor. yeah I'm disappointed, but IDK, I figured I'll have to find another comforter set. The shams are the right size.
All The Best
Sheryl

The box look ok when it arrived, however the clock and the foam was all messed up. The clock had dents in it and I had to take a hammer and knock it back in place. The foam that was to protect the clock was all torn up falling apart . Not sure how that happened. To make it better you may want to hire a new company for delivery, one that takes time to care for the inventory. The clock is beautiful but not the quality that I imagine it to be. Sorry for the bad review. Just don't want anyone to experience what I experienced.

Great product at the best price given. Strong cabinet. Does take some hours to put it together though.Looks Great! All others selling same item for $100+
Thank you for the great customer service as well.

I really like the headboard, to suits the room perfectly. Arrived quickly.

Good communication when my order was delayed.

Kept me informed of delivery. Was disappointed that it did not show out of stock till after order was placed. Overall restocking did not take long!!
Would recommend shopping here. Prices are great!!

The rug I ordered was on back prefer. English Elm costumer service was very communicative and helpful. The rug arrived early and in great condition.

Everything went well, finding what i wanted and checking out was an easy process.

When I initially saw this chair, it was one price. When I went to order it two days later, it was $15 more expensive. When I emailed the sales department about the price difference, no one got back to me. When I emailed the sales department to say that I would order five more chairs at the original price that I saw them for, again, no one got back to me. As a former manager in retail, English Elm has a lot to learn about customer service!