Was an easy transaction. I was very apprehensive, never sent a large box interstate and as the seller refused to pay for return, Fast Courier made it easy, quicker than Australia post. I am very imp... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
A deeply unprofessional company. A quote is a quote, not an âestimateâ you get to reinterpret after the fact. Changing the meaning after the work is done is dishonest and then following it up with thr... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
Placing order was easy, price was very fair, it was collected from my front door by a very friendly driver & it got there overnight. I've sent similar packages a number of time using Austpost & it's n... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
I've never had to post a parcel before but I found the whole process easy .I put in my parcel dimensions and weight and the pickup and delivery addresses and quickly found the most appropriate servic... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
åœè©²äŒæ¥ã«ããèšè¿°
Australiaâs FASTEST courier comparison site Quickly compare courier quotes and send packages and freight Australia-wide using our quick freight quote comparison tool. We have built cutting edge logistics technology to help you compare courier and freight quotes, multiple carriers and delivery times. You'll be sure to find the right carrier to match your budget, plans and logistics preferences.
é£çµ¡å
Suite 3/271 Alfred St N, 2060, North Sydney, ãªãŒã¹ãã©ãªã¢
- 0291343889
- hello@fastcourier.com.au
- fastcourier.com.au
3.4
ãŸããŸã
360件ã®ã¬ãã¥ãŒ
ãã¬ãã£ããªã¬ãã¥ãŒã® 100ïŒ ã«åçããŠããŸã
éåžž48æé以å ã«åç
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
Terrible service
Terrible service. Did not pick up the parcel for a whole week. We had to chase every day and place a second order. Would never use again
2025幎8æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Dear Matthew, We sincerely apologise for this experience with your selected carrier. A week-long delay is unacceptable, and we understand your frustration. Please email us so we can provide a resolution for you - hello@fastcourier.com.au
Top class service!
The whole experience from seeing up my account to comparing courier options to paying cut my selected service thru to the actual collection and drop off was excellent!
2025幎8æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Dear James, Thank you so much for your feedback! We're thrilled to hear that every step of your experience exceeded your expectations. Providing a seamless, excellent service from start to finish is exactly what we strive for. We truly appreciate you taking the time to share your experience and look forward to serving you again!
No call, no show.
Booked a courier to collect from my house, the window was 9-5 which is pretty wide, but it is what it is. First day passes with no show, I call the courier, they don't care, can't tell me if the courier will pick up. The next day is the same thing, no show, no call. By the third day I took the package myself into the depot and handed it to them, two days out of work waiting for a pickup that never came with no communication from the company.
2025幎8æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Dear James, We sincerely apologise for experience with your selected carrier.
Our carrier partners are sometimes unable to collect due to high volume of jobs, which can cause scheduling delays.
Please reach out to us directly so we can address this service failure and ensure better communication for any future bookings.
Your feedback is important to us.
Best regards,
The Fast Courier Team
punctuality
easy system to navigate, friendly staff pickups and reasonable price
2025幎8æ21æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Dear Andrew,
Thank you for the positive review! We're pleased to hear you found our system easy to navigate, experienced friendly staff during pickups, and found our pricing reasonable.
We appreciate your business!
Best regards,
The Fast Courier Team
Fast and save delivery
The package was picked up on the same day of booking from Sydney and was delivered the very next day in Victoria. Great service.
2025幎8æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Dear Amit, Thank you for the positive review!
We appreciate your business and are pleased the service met your expectations.
Best regards,
The Fast Courier Team
EVERYTHING WENT SMOOTHLY.
2025幎8æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Thank you for the positive feedback! We're pleased to hear everything went smoothly with your shipment.
We appreciate your business!
Best regards,
The Fast Courier Team
Don't use this company!
Don't use this company. Like others I had a horrible experience. I used Hunter Express via Fast Courier.
These are the issues I had:
1. They don't show up on the day they say they will.
2. They don't give you a heads up to let you know they are on their way when they do show up.
3. They only call once and if you don't answer then they leave.
4. If you don't run down in time, they leave even when they are supposed to wait for 15 minutes.
5. They charge you additional fees without your consent (i.e. tail lift) even when it is not needed. We didn't use a tail lift to put my items on the truck and for some reason they said they needed it for delivery when I wasn't there to agree even though the concierge could have helped take the package off.
I understand Fast Courier aggregates all these delivery services to get the best price but they need to do a better job with communication, unforeseen costs and overall provide a much better customer service.
It's sad that there isn't a better company that is taking care of their customers.
Stay away from Fast Courier and Hunter Express! Such a nightmare!!!
2025幎8æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Dear Justin, We sincerely apologise for the poor experience you had with Hunter Express through our platform.
Your detailed feedback has been taken on board and will be addressed with our carrier partners to improve these critical service issues.
Best regards,
The Fast Courier Team
Cheapest and carried out very timely.
2025幎8æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Dear Julie, Thank you for your review! We're pleased to hear you found our service both cost-effective and timely.
Providing competitive pricing with reliable delivery is exactly what we strive for.
We appreciate your business!
Best regards,
The Fast Courier Team
The courier service (once TNT gave themâŠ
The courier service (once TNT gave them my shipment details after logging it a couple of times) were very helpful and the parcels arrived at their destination in a very timely manner. Would use them again if I ever have to send other large items.
2025幎8æ21æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Dear Shirley, Thank you for your review! We're delighted to hear that once the initial TNT system issues were resolved, you received very helpful service and timely delivery of your parcels.
We appreciate your patience during the initial logging process and are pleased that the overall experience met your expectations for shipping large items.
We look forward to serving you again for any future shipping needs!
Best regards,
The Fast Courier Team
Very quick and reliable service
2025幎8æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Dear Grant, Thank you for your review! We're delighted to hear you found our service quick and reliable.
We appreciate your business!
Best regards,
The Fast Courier Team
I posted a package and fast couriers and over charged
I posted a package and fast couriers stopped my package and then proceeded to charge me $320
on top for a small package for Hazardous Goods Fee
which the package wasn't
2025幎8æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Dear Danny, We apologise for the additional charges applied to your shipment for hazardous goods handling.
These charges are applied by the carrier you engaged based on their assessment and adherence to hazardous goods criteria, as outlined in our terms and conditions agreed to upon purchase.
If you believe your package does not contain hazardous materials and that these charges are unjustified, please email us directly to raise a dispute with the carrier. We can support you in challenging this assessment with proper documentation.
Best regards,
The Fast Courier Team
If I could leave a ZERO I would be!!!
If I could leave a ZERO I would be!!!! I booked the courier and parcel was NEVER collected, I emailed them they kindly told me they have set a new pick up date, that pick up date came and went with still NO parcel picked up! This company is an absolute joke. So my parcel sat outside for days with no collection and now I have to cancel and go through another company!!!!!!!! What a JOKE
2025幎8æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Dear Elise, We sincerely apologise for this completely unacceptable service failure by the carrier. Having two missed pickup attempts with your parcel sitting outside for days is inexcusable, and we understand your frustration.
We appreciate you bringing this serious service failure to our attention and understand your decision to use another provider.
Best regards,
The Fast Courier Team
Item wasnât delivered to my home
Item wasnât delivered to my home, was left at a business 4km away, problem is driver passed my street to drop off at unrelated business
No where on paperwork can I see drop off elsewhere
Very inconvenient to have to collect elsewhere
2025幎8æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Dear Wendy, We sincerely apologise for the inconvenience caused when your item was left at a collection point due to the carrier being unable to deliver to your home.
While carriers sometimes use collection points when delivery attempts are unsuccessful, the driver should have provided proper notification and documentation indicating where your item was left for collection.
Please contact us directly so we can address this delivery issue with the carrier and ensure better communication about collection points in the future.
Best regards,
The Fast Courier Team
FOR YOUR OWN SANITY STAY AWAY
Like many other customers here, we were charged an incredibly high adjustment amount for tiny discrepancies in measurement, as apparently a change in volume equating to 0.021 suddenly means our package is now conveniently in a different price bracket. While we didn't have photos of every measurement being taken, we did supply the box manufacturer's specs and let them know we had used this box type multiple times before without issue. This was apparently not sufficient, and now we're out of pocket a substantial amount for something that is most likely an error from the delivery driver. Why is it our responsibility to have to provide multiple types of photographic evidence to prove our measurements, while there is no similar proof required on their end? And you better believe they take the extra money out of your account regardless of the fact you're in the middle of disputing the additional charge. To top it off, there is no contact number to speak to anyone, so you're forced to communicate via email. Horrendous company, zero ethics, would run over your cat if it meant an extra $50 in their pocket. Stay away.
2025幎8æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Dear Tyson, We sincerely apologise for your frustrating experience with the adjustment charges and dispute process.
We understand your concern about the evidence requirements being one-sided.
If you'd like to pursue this matter further, please email us at hello@fastcourier.com.au and we'll support you in escalating this dispute with the carrier using all available evidence.
Your feedback about our processes is important and will be taken into consideration.
Best regards,
The Fast Courier Team
Do not use this company I suspect this is how they make their money
You told me I had a extra $39 charge because your company measured my item and it was a bit bigger I asked for evidence that the item was larger than my measurements photos ectwhich you could not provide then you stole the money from my credit card without my permission it has been reported to my bank.The item arrived damaged I am waiting for photos of the damage.I contacted your company re both issues with no reply
2025幎7æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
We sincerely apologise for the concerns you've raised regarding the additional charges and damaged delivery.
The adjustment charge was applied based on carrier measurements that differed from your declared dimensions, as outlined in our terms and conditions agreed to upon purchase.
We recommend taking measurement photos prior to collection as outlined in our booking instructions to help support any potential disputes.
Regarding the damaged item, we will work with you to document this and pursue appropriate compensation through the carrier.
Please contact us directly via email so we can address both the measurement dispute and damage claim properly.
Best regards,
The Fast Courier Team
Fastcourier ããã®åç
Dear Hamid, Thank you for the review! We're delighted to hear you found our service fast and efficient.
We appreciate your business and kind words!
Best regards,
The Fast Courier Team
They deserve negative stars
They deserve negative stars. Horrible service.
2025幎7æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
We sincerely apologise for the poor service experience you had. Your feedback is important to us and we take these concerns seriously.
We would welcome the opportunity to understand what went wrong and work to improve. Please contact us directly (hello@fastcourier.com.au) so we can address your specific concerns.
Best regards,
The Fast Courier Team
If I could rate 0 stars I would
If I could rate 0 stars I would
Absolutely terrible service. 3 days late from quoted pickup date. Took my freight, held it for 10 days then decided it couldnât be delivered. Took my money and provided no service. Customer support is next to none.
2025幎7æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Dear Brock, We sincerely apologise for the service you experienced with the carrier you selected.
While requested collection dates are what the carriers strive to achieve, due to scheduling and driver availability these are not guaranteed.
Please contact our customer service support online via email so we can escalate this matter and work to resolve the service.
Best regards,
The Fast Courier Team
Goods lost in Port Macquarie depot inâŠ
Goods lost in Port Macquarie depot in transit!!?!!!?
Should have been delivered 3.. 4 days ago
ABSOLUTELY HOPELESS
2025幎7æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Dear Peter, We sincerely apologise that your goods were lost at the Port Macquarie depot by the carrier.
Please contact us directly - hello@fastcourier.com.au so we can escalate this matter with the carrier and work to locate your shipment.
Best regards,
The Fast Courier Team
No complaints item arrived and buyersâŠ
No complaints item arrived and buyers were happy
2025幎7æ21æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Dear John, Thank you for the positive feedback! We're pleased to hear your item arrived successfully and that your buyers were happy with the delivery.
We appreciate your business!
Best regards,
The Fast Courier Team
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
äŒæ¥ã¯ãèªåæåŸ
ãä»ããŠã¬ãã¥ãŒãäŸé Œããããšãã§ããŸãããã®æ¹æ³ã§åŸãããã¬ãã¥ãŒã¯ãæ¬ç©ã®çµéšã«åºã¥ãããã®ã§ããã確èªæžã¿ã®ã©ãã«ãä»äžãããŸãã
ä»ã®çš®é¡ã®ã¬ãã¥ãŒã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã