Fruugo South Africa (ZA) - fruugo.co.za レビュー 

5,580
•
TrustScore 5段階評価の4

3.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Order status says "delivered" in September 2026. I have not received this order. The delivery address was a street address but it claims it was delivered to: "South African post office"! One cannot... もっと見る

企業が回答しました

5つ星のうち5の評価

Great service, quick delivery when the site had said it would be delivered and good price for my purchase which was exactly as described / shown. Very happy. Third time I'm buying from fruugo and I'... もっと見る

5つ星のうち5の評価

Fruugo as an electronic source is excellent. The products are well made and delivered as per the description and are as good as the original brand. The shipping communication during delivery was exc... もっと見る

5つ星のうち5の評価

I was a bit skeptical at first and ordered the first time and the item was as expected and you get only what you see. The second time its was delivered ahead of schedule and exactly what I wanted an... もっと見る

企業情報

  1. オンライン市場

当該企業による記述

Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!

Fruugo - The Global Marketplace

当該企業による記述

Fruugo in other countries
Australia, Austria, Bahrain, Belgium, Canada, China, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States

連絡先

  • Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, 英国

  • fruugo.co.za

3.8

ほぼ満足

TrustScore 5段階評価の4

5580件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(5,580)

過去12か月のレビュー数: 697件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

Not happy at all that payment goes…

Not happy at all that payment goes through without me being able to see the circa R700 shipping fee charged - ~R350 became R1050. I then tried to cancel, provider accepted cancelation, but delivery still happened (ordet cancelation not honoured). Happy with the actual product (1st product from the partial delivery that was delivered after 16 days, waiting for 2nd item, expected in 9 days time).

2026年7月27日
自発的なレビュー
5つ星のうち5の評価

The part I was looking for was not…

The part I was looking for was not available in SA, it was shipped from China, I was willing to wait for the date provided as ETA. They were quicker than the estimated date and the product as advertised 👌👌👌

2026年7月27日
5つ星のうち3の評価

I received a faulty Ssangyong korando…

I received a faulty Ssangyong korando diesel filter on the 17th July before scheduled time but I need a refund because it's leaking diesel under the plunger when I prime the filter & that sucks air in making the engine impossible to start. I'm very frustrated 😠

2026年7月17日
自発的なレビュー
Fruugo South Africa (ZA) - fruugo.co.za ロゴ

Fruugo South Africa (ZA) - fruugo.co.za からの回答

Hello,

Thank you for sharing your feedback with us.

We are sorry to hear this.

A member of the team has reached out to investigate further.

Kind regards,

5つ星のうち4の評価

The delivery was on time

The delivery was on time, which I appreciated. However, the communication and tracking could definitely be improved. I was initially worried that it might be a scam. Also, the prices are much higher than Shein's.

2026年7月23日
5つ星のうち1の評価

Our order was placed on the 13th of…

Our order was placed on the 13th of July 2026, we were given an ETA of Wednesday 15th of July. It is a week later and we have not received our order neither have you received an update with an order tracking number, Order number: 237255611. Please assist as soon as possible!

2026年7月15日
自発的なレビュー
Fruugo South Africa (ZA) - fruugo.co.za ロゴ

Fruugo South Africa (ZA) - fruugo.co.za からの回答

Hello, 

Thank you for your review. 

I am sorry to hear this. 

A member of the team has contacted you via email to help resolve this. 

We are looking forward to hearing from you. 

Kind regards,

5つ星のうち1の評価

I bought an item from fruugo on 19 of…

I bought an item from fruugo on 19 of June, next day i got a email confirming my order, it said due on the 20th July and it's now 3 days later, all i got in-between was 2 emails wanting me to rate fruugo ,im unsure about them,o/n 235123318

2026年7月22日
自発的なレビュー
Fruugo South Africa (ZA) - fruugo.co.za ロゴ

Fruugo South Africa (ZA) - fruugo.co.za からの回答

Hello,

Thank you for your review.

We are very sorry to hear this.

A member of our customer care team will be in touch very soon to help.

Kind regards,

5つ星のうち1の評価

Received the wrong product

Received the wrong product. Tried to get the info to get a hold of them, even trying to get info on google for head office but extremely useless. Wont recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2026年7月21日
自発的なレビュー
Fruugo South Africa (ZA) - fruugo.co.za ロゴ

Fruugo South Africa (ZA) - fruugo.co.za からの回答

Hello,

Thankyou for your review.

I am sorry to hear this.

A member of our Customer Care Team will be in touch to investigate this issue further.

Kind regards

5つ星のうち1の評価

I ordered two batteries

I ordered two batteries. I reported that neither had been received and what action is required. Fruugo responded that one was "lost" & a refund would be given, the second was still with courier service. Weeks have past - No refund, No delivery.

2026年7月17日
自発的なレビュー
Fruugo South Africa (ZA) - fruugo.co.za ロゴ

Fruugo South Africa (ZA) - fruugo.co.za からの回答

Hello,
Thank you for your review.
I am sorry to hear your order has not been received.
In order for us to assist you please respond to the separate message sent by our Customer Care
Team.
Kind regards,
Fruugo Customer Care

5つ星のうち5の評価

Service

Hi
The service has been of exceptional quality thus far and hope it stays as is

Thankd

2026年7月18日
5つ星のうち1の評価

Scam!

Scam!
Misleading product listing. The title and description clearly state "Gear Shift Knob & Gaiter Boot Cover Set," but I only received the boot cover. Customer service incorrectly referred to the "Colour: Case Only" field, which is a product attribute, not the item description. The product received did not match what was advertised. Very disappointing.

2026年7月18日
自発的なレビュー
Fruugo South Africa (ZA) - fruugo.co.za ロゴ

Fruugo South Africa (ZA) - fruugo.co.za からの回答

Hello,

Thank you for sharing your feedback with us.

I am very sorry to hear about your experience. Unfortunately, I haven’t been able to locate your order with the details provided, so I have reached out via your Trustpilot review to request a bit more information.

Once we have those details, I’m confident we can find a solution for you.

Kind regards,

5つ星のうち5の評価

I've googled

I've googled, ordered, paid.. then the package came. No issues. I could track the package, it was delivered ahead of time. All my sceptism disappeared. I'm a happy Fruugo customer.

2026年7月14日

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