Order status says "delivered" in September 2026. I have not received this order. The delivery address was a street address but it claims it was delivered to: "South African post office"! One cannot... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Order status says "delivered" in September 2026. I have not received this order. The delivery address was a street address but it claims it was delivered to: "South African post office"! One cannot... もっと見る
企業が回答しました
Great service, quick delivery when the site had said it would be delivered and good price for my purchase which was exactly as described / shown. Very happy. Third time I'm buying from fruugo and I'... もっと見る
Fruugo as an electronic source is excellent. The products are well made and delivered as per the description and are as good as the original brand. The shipping communication during delivery was exc... もっと見る
I was a bit skeptical at first and ordered the first time and the item was as expected and you get only what you see. The second time its was delivered ahead of schedule and exactly what I wanted an... もっと見る
Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!
当該企業による記述
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Not happy at all that payment goes through without me being able to see the circa R700 shipping fee charged - ~R350 became R1050. I then tried to cancel, provider accepted cancelation, but delivery still happened (ordet cancelation not honoured). Happy with the actual product (1st product from the partial delivery that was delivered after 16 days, waiting for 2nd item, expected in 9 days time).
The part I was looking for was not available in SA, it was shipped from China, I was willing to wait for the date provided as ETA. They were quicker than the estimated date and the product as advertised 👌👌👌
I received a faulty Ssangyong korando diesel filter on the 17th July before scheduled time but I need a refund because it's leaking diesel under the plunger when I prime the filter & that sucks air in making the engine impossible to start. I'm very frustrated 😠

Fruugo South Africa (ZA) - fruugo.co.za からの回答
The delivery was on time, which I appreciated. However, the communication and tracking could definitely be improved. I was initially worried that it might be a scam. Also, the prices are much higher than Shein's.
Our order was placed on the 13th of July 2026, we were given an ETA of Wednesday 15th of July. It is a week later and we have not received our order neither have you received an update with an order tracking number, Order number: 237255611. Please assist as soon as possible!

Fruugo South Africa (ZA) - fruugo.co.za からの回答
I bought an item from fruugo on 19 of June, next day i got a email confirming my order, it said due on the 20th July and it's now 3 days later, all i got in-between was 2 emails wanting me to rate fruugo ,im unsure about them,o/n 235123318

Fruugo South Africa (ZA) - fruugo.co.za からの回答
Received the wrong product. Tried to get the info to get a hold of them, even trying to get info on google for head office but extremely useless. Wont recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Fruugo South Africa (ZA) - fruugo.co.za からの回答
I was very happy with the efficient order process
I ordered two batteries. I reported that neither had been received and what action is required. Fruugo responded that one was "lost" & a refund would be given, the second was still with courier service. Weeks have past - No refund, No delivery.

Fruugo South Africa (ZA) - fruugo.co.za からの回答
Thank you so much I received my item on the you said you going to deliver. It's 2nd time I ordered from you. And your courier ladies are friendly I like them. 👌🙏
Hi
The service has been of exceptional quality thus far and hope it stays as is
Thankd
Scam!
Misleading product listing. The title and description clearly state "Gear Shift Knob & Gaiter Boot Cover Set," but I only received the boot cover. Customer service incorrectly referred to the "Colour: Case Only" field, which is a product attribute, not the item description. The product received did not match what was advertised. Very disappointing.

Fruugo South Africa (ZA) - fruugo.co.za からの回答
Fruugo is efficient and delivers timeously. I would recommend Fruugo for certain.
I am happy with the service, received the device I ordered and i am enjoying it.
I'm very impressed i was kept updated all the time and my order reached me before the estimated time .Thanks
No hassles no fuss 100 % professional. I truly recommend Fruugo. Great experience.
I've googled, ordered, paid.. then the package came. No issues. I could track the package, it was delivered ahead of time. All my sceptism disappeared. I'm a happy Fruugo customer.
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