Order status says "delivered" in September 2026. I have not received this order. The delivery address was a street address but it claims it was delivered to: "South African post office"! One cannot... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Order status says "delivered" in September 2026. I have not received this order. The delivery address was a street address but it claims it was delivered to: "South African post office"! One cannot... もっと見る
企業が回答しました
Great service, quick delivery when the site had said it would be delivered and good price for my purchase which was exactly as described / shown. Very happy. Third time I'm buying from fruugo and I'... もっと見る
Fruugo as an electronic source is excellent. The products are well made and delivered as per the description and are as good as the original brand. The shipping communication during delivery was exc... もっと見る
I was a bit skeptical at first and ordered the first time and the item was as expected and you get only what you see. The second time its was delivered ahead of schedule and exactly what I wanted an... もっと見る
Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!
当該企業による記述
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent us the best description for all the above. Part was exactly as expected. Thank you Fruugo
On the 28th of July I placed an order with Fruugo (order no. 240564149). I've only received confirmation. I made an enquiry on the status of the order, Fruugo sent the enquiry back to me and asked me to provide feedback. This is scary, and makes me think that the retailer might not be trading anymore. Fruugo, please refund me. I've already submitted a request for my full refund.

Fruugo South Africa (ZA) - fruugo.co.za からの回答
On the 03 Aug I ordered an item from Fruugo, after I had paid the item manufacturing material description changed to 90% plastic. This was a significant problem seeing that it was advertised as being manufactured from aluminum. Immediately after receiving the order confirmation I raised 3 queries to cancel the order to no avail as none of the queries can be found in my account history.
To add insult to injury today in an attempt to log onto my account to see if Fruugo noted the queries I was not allowed to log in. Every attempt just reloads the login screen regardless what I try.
This is poor service and I would not advise any person to make use of Fruugo.

Fruugo South Africa (ZA) - fruugo.co.za からの回答
Took almost 4 months to arrive.
Then I had to pay for the delivery, this was not stated upfront, the quote read 0.00 for delivery.
I have subsequently purchased an identical item at a premium as it was required urgently.

Fruugo South Africa (ZA) - fruugo.co.za からの回答
My experience was terrible. I paid for fast track delivery and the Item is still in China on the day delivery should have taken place, so there is no way that my item will make it in time.
It is also impossible to get hold of someone or resolve a query on the self service option it just takes you in circles.
I now requested cancellation and a refund, I can only think what a disaster that is going to be.

Fruugo South Africa (ZA) - fruugo.co.za からの回答
Initially I was disappointed because it took a long time between the movements of the parcel but at the end of the day, I was very happy to know where my parcel was and eventually received it a few days before the latest promised date!
Ordered a screen for my phone from them, got it fairly early considering it was shipped in from China, I'm happy, and will be back to order more stuff.
I have bee waiting for almost a YEAR to recieve my order and I have contacted multiple times via email ond on the website but received no response. This is one of the worst services I have ever experienced. They dont care about thier customers at all but they want to take your money without giving the product. I have sunmitted a complaint round about 25 of October and still no response

Fruugo South Africa (ZA) - fruugo.co.za からの回答
Good day am so happy Fruugo team and the retailer have managed to reimburse me I now have trust and confidence in doing business with them I got my refund 2026/08/05

Fruugo South Africa (ZA) - fruugo.co.za からの回答
The order arrived earlier than estimated delivery date. Happy with my order.
This is a scam. I ordered a heater on 9 May 2026, fully paid. I have never received it. I have been tracing it,it's been saying on transit all these months. Never,ever order from Fuugo

Fruugo South Africa (ZA) - fruugo.co.za からの回答
I was looking for a headlamp on my pre 2000 Yamaha XT350 and could not get it from any other supplier than fruugo and how efficient, I will be back for more
Giving 4 starts due to flimsy packaging. Thankfully, the goods were not damaged.
Otherwise, good quality items.
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