I'm in LOVE with my Rhi Rhi Hoops. They are exactly the right size and weight for maximum LDN girl style and comfort. I then recently purchased another set of different earrings, where there was... もっと見る
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Am suspicious as more money been taken out account twice than the final cost of purchase. This wasn't a huge amount but lets be honest who goes back again and again to check small amounts being debite... もっと見る
Absolutely LOVE my haul from hoops and chains! I actually lost one of my earings almost as soon as I'd received them and emailed to ask if I could buy a singular one to make a pair again, they emailed... もっと見る
Hoop + Chains are one of my favourite companies. I've been buying jewellery since they first started up for friends, nieces, everyone. Recently I was desperate to get a rude chain for friend's leaving... もっと見る
企業情報
当該企業による記述
HOOPS + CHAINS LDN is a bold London-based jewellery brand specialising in fun statement waterproof pieces inspired by London culture. Taking cues from the U.K. rave scene, all pieces are designed in Brixton, South London. It's for people who aren't afraid to live their 'fuckit' moments and say what they think, even if they have to hide the chains under their clothes when it's time for work!
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
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Failed to Refund for Defective Chain
Bought a chain for my wife. Chain arrived utterly entangled so could not be used. Arranged return, seller very responsive and sent tracked shipping label to me. Item received by seller but then they did not refund me and ignored my emails.
Chargeback on credit card triggered mandatory refund but this should not need to happen.
Difficult to receive order/response
Have to update my previous one-star review, as the customer support finally came back to me. However it took five emails to get to them, so I wouldn’t consider ordering again.
Lovely jewellery - I would shop here again
Lovely jewellery which arrived promptly as scheduled. I only have one tiny comment. When ordering some hoop earing, I inadvertently selected Silver instead of Gold. The photo on the order showed the earings as gold so I didn't check the small print as carefully as I should have. Could you show the jewellery photo in the colour ordered please?
Thank you for interacting over "chat" regarding my mistake. Fortunately, my daughter loved the silver anyway so we are keeping these.
Would certainly use Hoops & Chains again
Massive thanks to Scarlett
Massive thanks to Scarlett from Hoops & Chains for her help, support, patience and persistence in resolving my 12 year old God daughters problem. Fantastic company to.
Love….love…..love…
Love….love…..love…. Pieces are fabulous. Bought for myself & friends. Real talking point. Super quick delivery & great quality.
Great gift for a friend. Thanks
Easy website to navigate. Easy to order and quickly delivered.
Each piece is a delight.
Each piece is a delight.
I was so impressed with the first purchase that I just kept going back and buying more.
Items are great quality, keep their colour and are genuinely lovely to wear.
Loved my Tiny Joy creoles so much that, I couldn't resist getting them in ALL sizes.
It's always pleasant to wear a piece of jewelry that makes you feel good, but you know that you're onto a winner when your friends and colleagues start noticing and complimenting you on them 👌🏽
Each piece of jewellery is well packaged and delivery was crazy fast, which made a massive difference. No more checking the tracking and losing the will to live.
So glad that I treated myself.
Got to love a hidden 'cunty' to…
Got to love a hidden 'cunty' to brighten up the day. Great socks, speedy service. Would recommend
Love love love my earrings and…
Love love love my earrings and amazingly kind customer service. Support this lovely business 💖💖💖💖
AWFUL CUSTOMER SERVICE
Customer service is abhorrent because it's non-existent. Beware that if you decide to return something you will not be able to because your emails will be ignored and not responded to. I requested return same day as I received the order - it has been a week now and they just can't be bothered. Given that you have 14 days to return they must be playing the waiting game. If you are unsure about a piece, don't buy or you will be stuck with it even if you don't like it.
I have not received my order or any…
I have not received my order or any replies to my emails
I love Hoops & Chains
I love Hoops & Chains; their jewellery is well made, fun/cheeky AND stylish. I buy for myself, but also with the funky presentation boxes, the pieces make brilliant gifts. Delivery is speedy and customer service is 5 star. Yes, I am a fan!
Amazing items
Amazing items love them good quality and reasonable can't wait other items to be back in stock I want .
Love all the jewellery quirky well made…
Love all the jewellery quirky well made and I can wear it 24/7
Love Love it
Beautiful necklace that I purchased
Beautiful necklace that I purchased. It came quickly and was packaged well. It's quirky and I love it, I put it on and haven't taken it off yet😄
East Ldn sweatshirt
Ordered the East Ldn sweatshirt - it's a high quality product, really well made. Very happy with my purchase and the time in which it arrived.
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