Japebo.com レビュヌ 

376
•
TrustScore 5段階評䟡の4

4.1

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Exactly the same products at the Hearing aid center which save me a lot of money when purchasing myself and everything fits just fine. Easy for me to clean and replace. I will be ordering more supplie... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Consiglio a tutti e lo grido a sguarciagola che sono dei ladri ho inviato l articolo indietro che era un adattatore TV bernafon in quanto non funzionava bene si scollegava sempre. Il 10 giugno invio i... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I didn't realize the product would be shipped from Denmark. Nevertheless it arrived here in the US promptly. I noticed the address on the package did not include the state name but it got here anyway... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

The microphone filters and tips I ordered were exactly the same as the original parts I was supplied with when I purchased my Prosound Vivia hearing aids, yet definitely less expensive than from... もっず芋る

䌁業が回答したした

䌁業情報

  1. 補聎噚専門店
  2. 補聎噚修理業

Japebo.com に぀いお

圓該䌁業による蚘述

Japebo logo

Japebo supplies original spare parts, wireless accessories, and care products for hearing aids from all leading brands. We offer products from Oticon, Widex, Phonak, Signia, and ReSound – making it easy to find everything you need in one place.

We understand how important it is that your hearing aid works reliably every day. That’s why we offer a carefully selected range of products that help you maintain and care for your device – ensuring the best possible sound quality and long-term performance. 🔊

🛒 Simple and easy shopping
Our webshop is designed to help you quickly find the right products. With clear categories, search functionality, detailed descriptions, and product images, you can easily identify the parts and accessories that fit your hearing aid.

Shop now

🚚 Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments, so you can follow your order every step of the way.

💬 Customer support with product expertise
Need help choosing the right product? Our support team is ready to assist you via email. We know our products inside out and are happy to guide you – both before and after your purchase.

🔒 Safe and hassle-free shopping
We offer a 90-day return policy, so you can shop with confidence. We combine a wide product range, ease of use, and expert knowledge in one place.

⭐ We value all feedback and actively use Trustpilot reviews to continuously improve our service and customer experience.

Why choose Japebo?

圓該䌁業による蚘述

Everything you need – in one place
At Japebo, you’ll find original spare parts, wireless accessories, and care products for hearing aids from all leading brands. We make it easy to find exactly what you need – quickly and without confusion.
Expert support you can rely on
Not sure which product fits your hearing aid? We’re here to help. Our support team knows our products inside out and is ready to guide you – before and after your purchase.
Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments, so you can follow your order every step of the way. Our goal is to deliver a smooth and reliable experience from checkout to delivery.
Safe and hassle-free shopping
We offer a 90-day return policy, so you can shop with confidence. We read every review and actively use feedback to improve our service and customer experience.

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4.1

ほが満足

TrustScore 5段階評䟡の4

376件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 94に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

この䌁業を閲芧した人は、以䞋の䌁業も閲芧しおいたす。

4.1

すべおのレビュヌ

(376)

過去12か月のレビュヌ数: 198ä»¶

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5぀星のうち4の評䟡

Excellent service

Excellent service, overall. They have the exact replacement parts I need. The one star reduction is only for shipping the incorrect item to begin with.

2026幎2月6日
Japebo.com ロゎ

Japebo.com からの回答

Thank you very much for your thoughtful review. We’re delighted to hear that you found the exact replacement parts you needed and that you’re happy with our overall service.

We also appreciate your understanding regarding the initial shipping error, and we’re sorry again for that mistake. We’re glad we were able to resolve it for you.

We truly value your support and look forward to assisting you again in the future.

Kind regards,
Japebo

5぀星のうち5の評䟡

Customer service was excellent

Customer service was excellent. I made
A mistake in my order and they corrected it for me ASAP.

2026幎2月6日
Japebo.com ロゎ

Japebo.com からの回答

Kristine, 
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support

5぀星のうち5の評䟡

The $10 gadget that I purchased saved


The $10 gadget that I purchased saved me 2000 bucks. So yes, I am super pleased with my purchase from this company. It worked great and I could not be happier. I appreciated the prompt service and the follow up emails.

2026幎2月13日
Japebo.com ロゎ

Japebo.com からの回答

Brenda, 
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support

5぀星のうち5の評䟡

The ear products I ordered thru Japebo


The ear products I ordered thru Japebo I just received and will be using them as I need to replace my hearing aid products.

2026幎2月12日
Japebo.com ロゎ

Japebo.com からの回答

Hi Bonnie, thank you for your review! 

We’re happy to hear your order has arrived and that the products will be useful as replacements for your hearing aids. If you ever need help finding the right accessories again, we’re always here to help.

Kind regards,
Mads - Japebo

5぀星のうち5の評䟡

Coming from overseas


Coming from overseas, I was impressed with the speed of delivery. Nice to get hearing aids that a senior can actually open without risk of injury from the "child protective wrapping." Your responsiveness will definitely keep me coming in the future

2026幎2月12日
Japebo.com ロゎ

Japebo.com からの回答

Dear Jeff,

Thank you very much for your thoughtful review.

We are delighted to hear that you were impressed with the delivery speed, especially when ordering from overseas. It is also great to know that the packaging met your expectations and was easy and safe to open.

Your kind words about our responsiveness truly mean a lot to us. We greatly appreciate your support and look forward to serving you again in the future.

Kind regards
Thomas – Japebo

5぀星のうち5の評䟡

Ordering was easy

Ordering was easy, and shipping was a breeze

2026幎2月10日
Japebo.com ロゎ

Japebo.com からの回答

Hi, thank you for the great feedback! 

We’re really happy everything was smooth from ordering to delivery.

Kind regards,
Japebo Support

5぀星のうち1の評䟡

Ordered this thing over two weeks ago


Ordered this thing over two weeks ago still haven’t received it if I don’t have it by Monday I’m looking to get my money back

2026幎2月8日
Japebo.com ロゎ

Japebo.com からの回答

Dear Rhonda,

Thank you for your message, and I sincerely apologize for the delay with your order.

The recent heavy snowfalls have unfortunately had a much greater impact on delivery times than we initially expected. That said, I completely understand your frustration. Two weeks is longer than it should take, and you are absolutely right to expect better.

Please rest assured that we are actively working on improving our logistics setup to prevent situations like this from happening again in the future.

Your order is still in transit, and we are closely monitoring it. If it does not arrive shortly, we will of course take full responsibility and ensure a proper solution for you.

Thank you for your patience, and again, I am very sorry for the inconvenience.

Kind regards
Thomas – Japebo

5぀星のうち5の評䟡

It make my hearing aids work so much


It make my hearing aids work so much better very happy with the product

2026幎2月6日
Japebo.com ロゎ

Japebo.com からの回答

Thank you so much for your wonderful review! We’re delighted to hear that the product has improved the performance of your hearing aids and that you’re very happy with it. Your feedback truly means a lot to us!
- Japebo

5぀星のうち5の評䟡

Just perfect from start to finish.

The process from beginning to end was perfect. The description of the product was easy to understand, so I could order the right product. The follow up to the order made it seamless to look for the product. And last, the packaging and delivery of the product was spot on.

2026幎1月26日
Japebo.com ロゎ

Japebo.com からの回答

Dear Jeffrey,

Thank you so much for your wonderful review.
We are delighted to hear that your experience was perfect from beginning to end. It means a lot to us that the product description was clear, the follow-up communication helpful, and that the packaging and delivery were spot on.

We truly appreciate your support and look forward to serving you again.

Kind regards
Micas – Japebo

5぀星のうち5の評䟡

Their website is easy to use

Their website is easy to use. The products arrived ahead of the estimate, I will use Japebo.com whenever I need hearing aide supplies in the future.

2026幎1月27日
Japebo.com ロゎ

Japebo.com からの回答

Hi Richard, thanks so much for your review! 

We’re glad you found the website easy to use, and it’s great to hear your order arrived ahead of estimate. We really appreciate you choosing Japebo.com, and we’ll be happy to help again anytime you need hearing aid supplies.

Kind regards,
Mads – Japebo

5぀星のうち1の評䟡

Received with missing piece for using the item I ordered.

Received with missing piece

2026幎1月26日
Japebo.com ロゎ

Japebo.com からの回答

Hi Elizabeth,

Thank you for your review. We’re sorry to hear that the charger did not meet your expectations.

As confirmed in our previous correspondence, you are of course welcome to return the item for a full refund, and we will process this as soon as it arrives back at our warehouse.

We appreciate your communication with us directly, and we’re glad we were able to provide the return details quickly. If there is anything else we can assist you with in the future, please don’t hesitate to reach out.

Kind regards,
Magnus
Japebo Customer Support

5぀星のうち2の評䟡

It took 19 days from order to receipt

It took 19 days from order to receipt. The item was delated passing through customs and from international shipping. I bought the product on Amazon while waiting. I don't know why my purchase was shipped from Denmark. I would have expected it to come from an inventory in the U.S,

2026幎1月18日
Japebo.com ロゎ

Japebo.com からの回答

Hi Barry, thank you for your feedback.

We’re truly sorry the delivery took 19 days. We completely understand how frustrating that is, especially when you needed the item sooner.

Japebo.com ships from Denmark, which is why your order went through international shipping and customs. Unfortunately, customs processing can sometimes add unexpected delays, but that’s not the experience we want you to have.

Kind regards,
Mads – Japebo

5぀星のうち5の評䟡

You had the item I required in stock


You had the item I required in stock and supplied them promptly.

2026幎1月19日
Japebo.com ロゎ

Japebo.com からの回答

Hi Helen, thank you very much for your 5-star review! 

We’re glad we had the item you needed and could get it to you quickly.

Thanks for choosing Japebo - hope to see you again soon!

Kind regards,
Mads - Japebo

5぀星のうち5の評䟡

Quick and all correct

Quick and all correct! Thanks for your service

2026幎1月19日
Japebo.com ロゎ

Japebo.com からの回答

Hi James,

Thank you for your great review!

We are very pleased to hear that everything was quick and correct, and we truly appreciate you taking the time to share your experience.

Thank you for shopping with Japebo — we look forward to assisting you again in the future.

Kind regards
Thomas  – Japebo

5぀星のうち5の評䟡

I am happy to buy a product from you

I am happy to buy a product from you. good updates on how the order was coming, delivered easily. a little confusion from the USPS on whether I could need to be home to sign for the product: they said yes I did, but the postal carrier delivered it to my mailbox without signature.

2026幎1月15日
Japebo.com ロゎ

Japebo.com からの回答

Thank you for your feedback! We’re pleased that you found the order updates helpful and that delivery was easy. Sometimes carrier instructions can vary (e.g., signature requirements), but we’re glad your package arrived without any issues.

– Japebo Support

5぀星のうち5の評䟡

They responded very quickly when I


They responded very quickly when I asked a question

2026幎1月14日
Japebo.com ロゎ

Japebo.com からの回答

Hi Stephen, thank you very much for your 5-star review! ⭐

We’re glad to hear we could respond quickly when you had a question.

Thanks for choosing Japebo - we’re here anytime you need help.

Kind regards,
Mads – Japebo

5぀星のうち4の評䟡

The package took to long in transit.

The package took to long in transit.
The return policy is too strict.

2026幎1月4日
Japebo.com ロゎ

Japebo.com からの回答

Thank you for your feedback and for the 4 stars. We’re sorry to hear that the delivery took longer than expected once the package was in transit.

Regarding returns, if there’s anything unclear or if you’d like help with a return request, you’re very welcome to contact our customer service team at info@japebo.com and we’ll be happy to assist.

– Japebo Support

5぀星のうち5の評䟡

Very fast delivery

Very fast delivery, and good communication.

2026幎1月10日
Japebo.com ロゎ

Japebo.com からの回答

Thank you so much for your review! We’re happy to hear that the delivery was very fast and that the communication was good.

– Japebo Support

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