We've had a very good experience with maids.cc. Their customer service is very responsive and helpful. They always reply quickly and make sure to find the right solution whenever we need assist... もっと見る
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Great experience so far using maids.cc and our nanny Gianne. They matched us with a nanny with experience with newborns and she’s been very caring and attentive with our 3 month old baby. It’s been a... もっと見る
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Really disappointed with how this was handled. We found our maid ourselves and only used Maids.cc for the visa service. When she told us she wanted to stop working and go back home, we started arr... もっと見る
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My first two weeks with Maid CC were genuinely frustrating. Most of the communication was handled by AI responses rather than real people and getting proper support felt nearly impossible. I was... もっと見る
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3.5
まあまあ
308件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
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It was great talking to aya
It was great talking to aya
She is very professional and helpful
Understood our request and provided best possible solution
2025年9月16日
自発的なレビュー
Maids.cc からの回答
Thank you for your feedback.
We're really happy to hear that you had a good experience with Aya. She's always trying her best to help our clients. We'll make sure to share your kind words with her. Thanks again for your trust in maids.cc!
The worse company and customer care
The worse company and specially customer care in Dubai
Don’t trust them with nothing
They don’t care about the maids and who has contracts they are so messy and most of the time took money and don’t pay to maid and ask maid to get cash from us. The most useless thing it’s the customer care
Many things there is not clear and they just took money to do them stuff instead give salary of this poor womens on the time and full
No words for the support team
2025年9月11日
自発的なレビュー
Maids.cc からの回答
Thank you for your feedback. We're very sorry to hear that you're not happy with your experience. We always want to be clear, and we’re truly sorry if things weren’t clear for you. We use different technologies to help improve how fast and smooth everything works, but we know this doesn't replace real support when needed. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.
I have very very bad experience with…
I have very very bad experience with maid cc they wast my time for visa process 1 month and 6 days starting time they said they will complete just in 8 days but so so late and I lost my expensive things in my country because I can't go with out visa so don't go there .Muhammad Arshad
2025年7月1日
自発的なレビュー
Maids.cc からの回答
Thank you for your feedback.
We're very sorry to hear that you're not happy with your experience. Even though we are always doing our best, delays can sometimes happen due to factors beyond our control. We know how frustrating this can be and we really want to help. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.
Maid Manager Great Experience
I’m really grateful for the support and professionalism of Aya. She has been extremely helpful, understanding, and always goes the extra mile to make sure everything runs smoothly. Her communication is excellent, and she is always available to assist whenever needed. It’s rare to find someone so supportive and dedicated in this field, and I truly appreciate her efforts. Highly recommend!
2025年9月2日
自発的なレビュー
Maids.cc からの回答
Thank you for your feedback, Mr. Anwar. We're so happy to hear that you had a great experience with Aya. She's a valued part of our team and it's wonderful to know her support made a difference for you. We'll make sure to share your kind words with her. Thanks again for recommending us.
mary was a 10/10
mary was a 10/10. What a wonderful experience to have someone so professional oversee the issue i had with my maid. She handled with ease and attention to detail.
2025年9月3日
自発的なレビュー
Maids.cc からの回答
Thank you for your feedback. We're so happy to hear that Mary gave you such a great experience. It's always nice to know that our team is making things easier for you. We'll share your kind words with her. If you ever need anything, we're always here to help.
Excellent individualized support
I’ve recently engaged Maidscc to find us a housekeeper / Nanny. My designated maids manager Camelia and contract manager Mariana have both been wonderful and extremely professional in helping me out. Camelia arranged for multiple house visits with candidates to interview at the comfort of my house. Camelia has been very patient and supportive. We now identified one candidate to join our family and I trust that Camelia and Mariana will continue to support us as the new keeper settles in
2025年9月1日
自発的なレビュー
Maids.cc からの回答
Thank you for your feedback, Ms. Farah. We're really happy to know that you had a good experience with Camelia and Mariana. It means a lot to us when our team can make things smooth and easy for families. We’ll make sure they see your kind words. Thanks again.
The service is very good with good…
The service is very good with good customer service
Camilia who is the maids manager is excellent; extra helpful ensuring I was able to find a suitable nanny
Thank you
2025年8月29日
自発的なレビュー
Maids.cc からの回答
Thank you for your feedback, Ms. Joanne. We're very happy to know you liked our service. We'll make sure to share your kind words with Camilia. It's great to hear she was helpful in finding the right nanny for you. Thanks again for choosing maids.cc!
Helpers manager Camilla is kind
Helpers manager Camilla is kind, understanding and helpfull🙏🏻🩵
2025年8月27日
自発的なレビュー
Maids.cc からの回答
Thank you for choosing maids.cc, Ms. Assil. Knowing that we were able to meet your expectations is incredibly gratifying and motivating to our team.
Excellent chef training from maids CC
Our maid cooked some excellent meals and the trainer chef Clara was able to instruct her on how to make British style meals, which were delicious.
2025年8月26日
自発的なレビュー
Maids.cc からの回答
Thank you for your feedback, Ms. Lisa. We're so happy to hear that you enjoyed the meals and that Clara's training was helpful. It's great to know you're pleased with the service. Thank you again.
Thank you Lor
Lor, the maid manager helped us to find our good match after 3 trial.
2025年8月19日
自発的なレビュー
Maids.cc からの回答
Thank you for your feedback. We're happy to hear that Lor could help you find the right match. We know it can take a few tries to find the perfect maid, and that's why we offer free replacements to make sure you're happy with our service.
horrific spammers
horrific spammers. Will NEVER use. Have no RESPECT for requests to not spam. AVOID,.
@Reply - respectful?! You wouldn't know the meaning! I asked you to STOP which you acknowledged, and within 15 minutes I had another marketing/automated message, I then had two further phone calls, you guys are absolute parasites and I'll avoid you like the plague.
And to ADD - I DON'T WANT YOU TO 'REACH OUT' - just LEAVE ME ALONE!!!!
2025年8月25日
自発的なレビュー
Maids.cc からの回答
Thank you for your feedback. We're very sorry to hear that you're not happy with your experience. We always try to make sure our communication is respectful and clear. We also use several technologies to improve the efficiency of our process. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.
Had an issue with the first maid sent…
Had an issue with the first maid sent and had a daily follow up on the maid that best fits my home. Finally resolved by Ms Kamelya, the maids manager who brought in 3 maids to my house for an interview and afterwards got someone that I was comfortable working with. I loved her warmth and kindness towards me ensuring that I get a maid that I will be happy with as well as Aram that kept calling to check up on me ton how well he can assist me on the maids cc app.
2025年8月15日
自発的なレビュー
Maids.cc からの回答
Thank you for your feedback.
We're really happy to hear that Ms. Kamelya and Aram were helpful and kind during the process. We know that finding the perfect maid might take some time. That’s why we offer free replacements to make sure you’re happy with our service. If you ever need anything else, our team will be happy to help.
Maids.cc からの回答
Thank you for choosing maids.cc. Knowing that we were able to meet your expectations is incredibly gratifying and motivating to our team.
Merry Review
Merry has consistently demonstrated professionalism and excellent leadership skills in supervising the staff
2025年8月14日
自発的なレビュー
Maids.cc からの回答
Thank you for your feedback Mr. Richard,
We're very happy to know that Merry is doing a great job and showing strong leadership. It means a lot to us when our team members make a good difference. We'll make sure to share your kind words with her.
Esther was our assigned trainer for our…
Esther was our assigned trainer for our nanny and she is really amazing! One of the most helpful and supportive trainers I’ve ever met! She listens and takes on board all issues always trying to come up with solutions and a logical approach. Maid cc is blessed to have her and the way she deals with maids is kind but still firm and fair.
2025年8月20日
自発的なレビュー
Maids.cc からの回答
Thank you for your feedback Mrs. Carima,
We're really happy to hear that Esther gave you such great support and care during the training. It's always nice to know our team is making a good difference. We'll make sure to share your kind words with her.
Lor is the best
Lor is the best, she is like a friend for me, thank you so much Lor ❤️
2025年8月19日
自発的なレビュー
Maids.cc からの回答
Thank you for your feedback.
We're so happy to hear that Lor is doing a great job and that she's like a friend to you. It means a lot to us when our maids become part of the family. We'll make sure to share your kind words with her.
Chef Clara was very patient and eager…
Chef Clara was very patient and eager to listen to new ideas for a variety of recipes. She made Rodjean comfortable in her kitchen activities
The children appreciated her variety and taste of the dishes. Chef Clara is very professional and polite
2025年8月15日
自発的なレビュー
Maids.cc からの回答
Thank you for your feedback Mrs. Natasha
We're so happy to hear that Chef Clara made the training useful and enjoyable for your family. It's great to know she was patient, polite, and professional while supporting Rodjean. We'll be sure to share your kind words with her and the team.
Maid training at-home
Thank you for visiting today Chef. Our Maid Jocelyn found it very useful and has given her more confidence. Instructions for the cooking session were clear and easy to follow
2025年8月15日
自発的なレビュー
Maids.cc からの回答
Thank you for your feedback. We're really happy to know that Jocelyn found the cooking session helpful and that the instructions were clear. It's always nice to hear that our team is gaining more confidence. We'll share this with the chef too!
Kamelya is the sweetest and most…
Kamelya is the sweetest and most positive person I have dealt with at Maids CC over the past 3 years. She listened to my requirements, which were many, went back and forth between potential candidates and got back to me within hours, solving my problem.
She’s lovely and has an infectious can do attitude, thank you very much Kamelya!
2025年8月14日
自発的なレビュー
Maids.cc からの回答
Thank you for your feedback, Ms. Dina. We're so happy to hear that you had a great experience with Kamelya. She’ll be really glad to know that her help made a big difference. We’ll make sure to share your kind words with her. Thanks again for being with us for the past 3 years!
Both Arlene and chef Clara have been…
Both Arlene and chef Clara have been fantastic help. They were both very professional and talked me through what they were going to do and what they had done with our maid Analyn. Analyn is also very happy with the new skills learnt, so thank you both so much!
2025年8月12日
自発的なレビュー
Maids.cc からの回答
Thank you for your feedback, Ms. Jess. We're so happy to hear that you had a great experience with Arlene and Chef Clara. It's always nice to know that our team is making a positive difference. We'll make sure to share your kind words with them. Thanks again for your support!
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