Iâm really happy with this Mercedes branch in Edinburgh. Iâve been using them for the past three years whenever I need genuine parts for my Mercedes, and Iâve always had a great experience. The... ãã£ãšèŠã
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Fair price for a genuine part. I found Daniel to be very helpful in ensuring my order was correct. Item has been delayed by the courier DPD however they are communicating with me so all good.
Tom was very helpful. Communications were really good. Couldn't find what I needed at any other online MB Parts Sites. Prompt delivery. Well packaged. Great service. They use DHL (not Evri thankfully)... ãã£ãšèŠã
Mercedes Genuine Parts are the best Mercedes genuine parts supplier on the planet. They are the cheapest price undercut any aftermarket or 0ME parts by £118 for my 2 discs and pads and they also pu... ãã£ãšèŠã
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When your vehicle needs a repair or maintenance, accept nothing less than the best genuine parts from Mercedes-Benz. Carefully crafted to the high standards of Mercedes-Benz, our parts are the final piece in protecting your vehicle's performance, comfort, style and most importantly, safety, for many years.
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12 Edinburgh Rd, EH28 8QW, Edinburgh, è±åœ
- 01314665600
- info@mercedesgenuineparts.co.uk
- mercedesgenuineparts.co.uk
4.8
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Excellent service.
2023幎2æ26æ¥
Thanks Tom.
Tom was very helpful. Communications were really good. Couldn't find what I needed at any other online MB Parts Sites. Prompt delivery. Well packaged. Great service. They use DHL (not Evri thankfully) who delivered promptly to my local collection point with excellent comms.
2023幎2æ23æ¥
got what I ordered and it was deliveredâŠ
got what I ordered and it was delivered on time at no extra cost
2023幎2æ28æ¥
Great fast service
2023幎3æ1æ¥
You are not delivering to Northern Ireland while it is still part of UK.
You do not deliver to my place here in UK
2023幎1æ30æ¥
Mercedes Genuine Parts ããã®åç
Hi Erewine, I understand this may be an inconvenience but we clearly state on our website that we do not deliver to Northern Ireland. You have 3 main dealers in NI it is a lot for such a small area. Please contact them directly and I'm sure they will be able to help.
Regards,
Tom
Mercedes Edinburgh
Excellent service.
2023幎1æ26æ¥
Great service
Quick service with a personal touch. Contacted me for details about my car before dispatch to ensure I had ordered the right part.
2023幎1æ30æ¥
Excellent service
I sent a message asking what wipers I needed, they can back quickly, with a link, I ordered, wipers arrived, fitted perfectly, thank you!
2023幎2æ1æ¥
Answered queries very quickly and partsâŠ
Answered queries very quickly and parts delivered very quickly - thanks
2023幎2æ1æ¥
review reminder catchup
i have already placed a review and after i am still getting bombarded with review emails from this branch, so i am going to paste my previous one here again.
i ordered service parts for the car and days later got told that it doesnt ship to N.I. at all despite it is part of UK. discriminatory business practice. ordered this set from another branch from mainland and with free 24h shipping. quality of service at edinburgh/coldstream is lacking.
2023幎1æ4æ¥
Mercedes Genuine Parts ããã®åç
Hello, unfortunately we are only allowed to send orders to mainland UK. This is clearly stated top of every page on our website. You have 3 main Mercedes dealers available in NI to use that is local and more time efficient for any deliveries.
Regards,
Tom
Quick delivery but packaged poorly.
Thought the price for the wiper blades were decent enough however when I received my packages they werenât packaged up well. Only a few pieces of tape holding it together which I wasnât expecting. Even a bag to put them in would of been better.
2023幎1æ11æ¥
Mercedes Genuine Parts ããã®åç
Hi Adam I'm very glad to hear that wiper blades were delivered on time, intact and undamaged ;) That means packaging was sufficient and suitable for the purpose. Adding extra bag would not make this delivery any better but it will increase carbon footprint.
Thank you for taking time to write your review, we read all reviews and take suggestions in to consideration.
Many thanks,
Tom
Fast, Reliable and Traceable!
Purchased some coolant which arrived within 2 days of dispatch as estimated. Great tracking facility too. Many thanks.
2022幎12æ28æ¥
Helpful and quick delivery
2023幎1æ6æ¥
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