Octoclassic レビュー 447

Excellent Mercedes S123 part which was not avalable anymore at the dealer.
In cooperation I received the exact original color on the part.
Very good communication, well packed.
Absolutely recommendable!

Ordered parts for my classic 1995 Mercedes SL R129. Parts are of very very good quality and matching color. The parts are even stronger than the original ones and 1/3 of the price.
Even delivered with video or instructions on paper on how to replace them or migrate electronical parts build on it.
When part doesn't fit due to a face-lift version, Octoclassic takes responsibility and helps out to make sure you receive the versions you need. Wonderful service for a decent product!

Ordered wooden console for Mercedes R107. Excellent quality at really good price. Really good and helpful after sales especially Kamil

Bardzo dobra jakoś wykonania, bardzo dobry kontakt, części do W126 wyglądają bardzo dobrze. Na pewno kupię ponownie do kolejnego projektu

Bereits zweimal Teil (Clipaufnahme für die Sonnenblende bei Jaguar XJ40) gekauft. Beidemale brechen die Teile innerhalb kürzester Zeit. Offensichtlich ist das Material ungeeignet das es extrem spröde ist.

Ordered parts for Mercedes-Benz W140 from Octoclassic. Fast processing and delivery, good quality, everything fitted. Very satisfied

Współpracuje z chłopakami od 2 lat. Zamówiłem wiele części. Firma godna polecenia !

Świetna pomoc w doborze części do mojego auta klasycznego! Firma nowoczesna i dopasowana do potrzeb klienta. Polecam współpracę!

Zamówiłam część zamienna , przyszła na czas , jakoś wykonania bardzo dobra , generalnie polecam

Thank you good Price end Qualität

I orderer S2000 lateral logo black and they send them to me, but low quiality product, made on 3dPrinter.

You can do localy by your own and the worst thing is that y paid as a high level logo, and it is not.

AVOID AVOID AVOID
If I could give a ‘0’ score, I would.
- Check Google Maps (street view) for the London address
- Check companies registered at this address on any search engine
- Check the files lodged at U.K. Companies House (no charge)
The truth is out there people, don’t get conned like we did!!!
Just put a match to your hard earned money: it’s quicker, less stressful and the outcome is the same…..

Octoclassic’s reply says it all:
‘can’t find order, can’t find email trail, are we an actual customer’:
SERIOUSLY?
People, you heard it from the company themselves, they can’t find anything in their records, that speaks for itself….
Octoclassic, try:
- order 304996103
- email trail going back months
- company contact Kamil Grochola
Summary:
- not a U.K. company despite appearances
- Mercedes part doesn’t fit
- delay after delay
- promises not kept
- want us to throw more good money after bad: not going to happen

Similar reviews to TrustPilot on Mercedes-Benz Forum although similar issues obviously found with BMW parts. Wish we’d done our due diligence before placing our order.

I urgently needed parts and, after searching on Google, I came across a repair kit from Octoclassic. Without reading the full description carefully (which I acknowledge is my own fault), I ordered two repair kits. Had I realised they were 3D-printed parts, I would have had them made locally, as I already had samples that could easily have been scanned and printed by a local 3D printing company.
I placed my order on 30 November 2025.
The order consisted of four very small parts, weighing only 0.038 kg including packaging.
💰 Cost Breakdown:
Parts: R1,249
Shipping: R295
Additional LineX Air Service fee (December): R105.20
Customs charges paid at SAPO: R646.66
➡️ Total cost for 4 small plastic parts: R2,295.86
📦 Shipping & Tracking Nightmare
I understood that delivery might be slower due to the December holidays, so I waited patiently throughout December. However, once January arrived, tracking updates stopped completely.
Track17 was useless, providing no meaningful information.
I contacted Poczta Polska and, after waiting several days, received a generic response stating that the parcel was “in transit” and advising me to contact the seller and South African Post Office.
I then contacted Octoclassic, whose response was essentially:
The parcel is on its way
They have no influence over delivery times
I should check my nearest post office
They are aware of similar cases as they had such cases before.
No real assistance was provided.
Track17 later stated that the parcel had been accepted in the destination country, yet nobody could tell me where it actually was.
🇿🇦 South African Post Office Issues
I spent two weeks dealing with SAPO, during which:
I was initially lied to and told the parcel was still at customs
The next day, I was told it was in Durban and being sent to Queensburgh Post Office
Queensburgh Post Office has been closed for TWO YEARS
Eventually, I found the parcel myself on 21 January 2026 at Pinetown Post Office, where I had to pay the customs charges of R646. 66
Despite paying for delivery to my address, I had to:
Search for the parcel myself
Visit post offices that no longer exist
Travel all the way to Pinetown to collect it
❗ Key Issues with Octoclassic
It is not clearly stated that the items are manufactured in Poland
Import taxes are not included, unlike many other UK online retailers I regularly order from
No meaningful support when parcels go missing or stall in transit
They are aware of SAPO’s broken delivery system, yet continue using it
The customer bears all the risk, cost, and effort.
Waited a month and 3 weeks to get my parcel.
To put this into perspective:
I placed another order from a different UK retailer on 17 December, and that parcel arrived in South Africa on 5 January — with no issues.
⚠️ Final Verdict
I cannot speak for other countries, but if you are in South Africa, I strongly do NOT recommend purchasing from Octoclassic.
If you have a sample of what you need, go to a local 3D printing company instead, it will be faster, cheaper, and far less stressful.

Mauvaise gestion aucun suivi à ce jour

Buongiorno faccio un ordine da 48 Euro , pago 91 totale....
La differenza è x avere una consegna Espressa, pago xchè ho bisogno urgente della merce...più di 40 euro di spedizione e da 3 giorni il corriere rimanda la consegna...
Chiedo cortesemente aiuto al venditore, visto che non riesco in nessun modo a contattare il corriere....
Cosa mi risponde il venditore?!??
: non possiamo farci nulla abbiamo spedito e basta...
Nemmeno un finto tentativo di dire ; Provo a contattare il corriere x chiedere spiegazioni...
Esperienza davvero pessima ...
Una volta venduto, basta ...se ne lavano le mani....e se il pacco non arrivasse mai ?? Compro spesso in rete e molti altri venditori, anzi tutti quelli con cui ho avuto a che fare si sono sempre impegnati x risolvere qualsiasi problema si fosse presentato.
LORO NO ....UNA VOLTA SPEDITO NON È PIU AFFARE LORO...
VENDITORE super SCONSIGLIATO!!!
Aggiornamento Recensione ....
Non sto dicendo che la colpa sia del venditore x il ritardo della consegna, sto solo dicendo che una volta ricevuto il pagamento e spedito la merce non si interessano più .
Il cliente rimane tra il corriere IRRINTRACCIABILE E IL VENDITORE CHE NON FA NEMMENO FINTA DI CONTATTARE IL CORRIERE.
NONOSTANTE ABBIANO VIE PIU' DIRETTE .
ALTRI VENDITORI SI SONO IMPEGNATI A RISOLVERE CASI COME QUESTI!! INVECE VOI NEANCHE CI PENSATE !!!
Nonostante io abbia pagato quasi il doppio del prezzo X avere una spedizione veloce!!
Grazie tante octclassic !! Racconterò della mia esperienza con voi a tutti i miei conoscenti che in futuro vorranno acquistare ricambi!!!
Il modo corretto e trasparente sarebbe stato almeno provare ad aiutarmi!!!

Had a part made and the quality and detail exceeded my expextations. Will definitely purchase more parts in the future!

Ich kann die Artikel nicht empfehlen zu teuer und sehr schlechte Qualität.
Einfach nur Schlecht gemachte 3 d Druck mit Grat und Passform nicht gut gemacht.

Muy buenos, amables y con un servicio de Paqueteria muy rápido. No los conocía y me atreví a pedir unas piezas para mi mercedes Benz SL r129 y son exactamente iguales a los originales.
Gracias.

Absolute rubbish parts - ordered parts for BMW the fabricated 3d printing is utter garbage, they do not fit and are brittle and break, they also have a different texture so look different from original equipment - their returns policy is designed to frustrate and stop you returning for refund. I ended up having to alter the part just to get it to fit and fix it with adhesive - AVOID THIS OVERPRICED JUNK

Standard BS OCTOCLASSIC response.
Order #330789 (November 7, 2025) - email sent regarding quality week after receiving and trying to fit - you then want pictures, send back at my own cost, blah, blah blah, all done to frustrate me from returning item as I would be even more out of pocket. AS PER MY REVIEW your item and returns policy is rubbish - as stated my recommendation to potential buyers is to AVOID YOUR CRAP.

second edit -
Again standard BS statement from you - you dont trust customers and frustrate their right for a refund - Do you think I am going to waste more of my time and money to chase a refund - I told you item was defective and you know your items are poor quality so set up your refund process to make a customer jump through multiple hoops to try and get refund - I hope people reading realise your stuff is junk and avoid it. Clearly they will see dealing with you for a refund is a circular chase the tail process, while you keep their money after supplying defective parts.

They found the part I had been looking for over the last three months, something other places couldn’t manage. They also provided me with a much faster mail carrier, fully adapting to my needs.

On top of that, I urgently needed to have the part installed in my vehicle because my deadlines were expiring, and they sped up the search and the whole process, always treating me with great kindness. I’m very satisfied with their service and attention.