The garage had a power cut which caused a slight delay to finishing the MOT after the service but they kindly dropped the car back to my property as the garage would close by the time of the collectio... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Well what a shocker. Waited in all day took time off work. Then after 2x phone calls and online chat there cancelled my appointment. Well under the 2015 consumer act im suing for loss of earnings. L... もっと見る
企業が回答しました
I had the MOT and biennial service done for my car (OV72DXS) at Kam Servicing, Colwick on 28.10.2026. During the service, the brake fluid was also changed. Overall, the service was good, but I was... もっと見る
Very helpful gentleman handled my car . The garage ‘s break assessment machine was broke , so he took my car to another garage to keep the date and done the MOT. It was very easy traight forward . Qui... もっと見る
企業情報
AA Approved Garage Network について
当該企業による記述
MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.
AA approved local garages
- Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
- The garage technicians are expertly trained in petrol, diesel and electric vehicles
Fixed & transparent pricing
- You’ll know exactly what you’re going to pay, with no hidden extras
- We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.
Guaranteed quality of work and repairs
- We’re so confident in the work, we guarantee all parts and labour for 12 months
- The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
- All prices, including labour, are checked to make sure they’re accurate
Easy online booking
- You can book online at a garage local to you, on a date of your choice
- Book up to 90 days in advance
- You have access to a UK wide network of local garages.
連絡先
4.0
ほぼ満足
2万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Everything went to plan
Everything went to plan, good customer service & had my car back to me even earlier than expected ✔️
2026年10月12日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
AA Approved Garage Network からの回答
Hi there, we're sorry to hear this and we hope you're okay.
Just a faff to be honest!
Just a faff to be honest. Slow process as it’s a 3 way conversation- the garage called me to ask if I’d heard from AA Smart Care as they were awaiting instructions for work that they had recommended. So I then had to call AA to ask what was happening. The garage closed at 5.30pm (luckily I had already picked my car up) because AA didn’t email me until 7pm to say my car was ready for collection. I wouldn’t use AA Smart Care again I would go to the garage directly.
2026年10月15日
AA Approved Garage Network からの回答
We are very sorry to hear about your experience and the frustration caused by the lack of communication. Having to chase updates yourself and receiving notification after the garage had already closed is certainly not the standard of service we aim to provide. We completely understand how inconvenient this situation was for you and appreciate you taking the time to share this feedback.
The company was a complete rip off
The company was a complete rip off . They should have done to MOT first and told me it failed . But they went ahead and did the service first and then informed me the MOT had failed and to pass I would have to spend over £1000 on things that needed to be done . That’s my full pension money for the month and more ! I was disgusted as I would have asked them to bring the car back after failing the Mot . In addition it took them 3 full days and I had to pay for the drivers car to be parked outside my house . Thats rediculous as well . I will never ever use the AA ever again and I will be letting everyone know that this company is a complete rip off . Do not ever use an AA MOT in future. I am completely disgusted.
2026年10月15日
AA Approved Garage Network からの回答
We are so sorry to hear about your experience and understand your immense frustration regarding the order in which the work was completed, the unexpected repair costs, and the extended time it took. We completely appreciate how distressing this situation has been for you, especially concerning the financial impact and parking fees.
Garage did not know how to reset service warning on VW ID5.
I first requested a collection of my VW ID5 for a full service and MOT.
The garage never called me and no-one bothered to inform me the garage was not able to collect, and no further communication from any one.
The second garage I requested, this time to drop car off to, Was poorly prepared and did not know how to reset ID5 service indication, and after completing service & MOT, wiped the infotainment to factory, & still unable to reset service warn. Instead I was told, I would have to reset it myself or take somewhere else. I would not recommend this garage to service VW EVs.
2026年10月12日
AA Approved Garage Network からの回答
We are very sorry to hear about the poor experience you had with both bookings. It is deeply disappointing to hear about the total lack of communication regarding your collection, as well as the frustrating technical issues and unhelpful advice you received after dropping your vehicle off. We completely understand your frustration with how your electric vehicle was handled and the inconvenience this caused you.
Excellent! MOT & Major Service Sorted!
Easy from start to finish.
Excellent communications.
Easy payment.
2026年10月12日
Very good service and works carried out…
Very good service and works carried out to my vehicle. Trust the AA and have been a AA member for over 10 years.
2026年10月12日
Polite
Polite, friendly and helpful garage - we've used this garage for MOTs and servicing our cars.
2026年10月14日
AA Approved Garage Network からの回答
We are glad you enjoyed your experience with our team for your vehicle servicing and MOTs. Thank you for your continued trust in us.
All good apart from the service light…
All good apart from the service light still comes on
2026年9月24日
AA Breakdown is Best of the Best.
AA Breakdown is Best of the Best.
I very much impressed from Their customer service, on road and off-road assistance, technicians and mechanics.
Their behaviour, commitment, knowledge, Help, support and understanding is amazing.
2026年5月4日
Prompt service from garage and met…
Prompt service from garage and met timescales for MOT test.
2026年10月13日
AA Approved Garage Network からの回答
We're delighted to hear this and hope your MOT went smoothly, Terence 😊🔧.
MOT ?Get ready to leave your car for at least 24 hrs
I have left my car for an MOT around 8:30 am on the day of the booking, a man told me my car would be done by late afternoon , unfortunately they called me on the NEXT morning .
They kept my car for 24 hrs for an MOT , if you ever want to drop off your car in this garage for an MOT , get ready to wait at least 24 hrs , it would be understandable if something needs to be fixed, otherwise 24 hrs is too long time for an MOT .They are too busy and keep taking more and more bookings …
2026年10月14日
AA Approved Garage Network からの回答
Hi there, we're sorry to hear your MOT took longer than expected and that you weren't kept updated that the car would need to stay overnight.
We hope you've passed this feedback on to the garage and that the MOT was completed without any further issues.
The garage which I've used before are…
The garage which I've used before are always helpful and explain any issues carefully
2026年10月14日
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