Tommee Tippee AU レビュー 1,491

TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

“I am very happy with my Tommee Tippee Double Wearable Breast Pump. It is very comfortable to wear and easy to use. The hands-free design allows me to do other tasks while pumping, which is very hel... もっと見る

企業が回答しました

5つ星のうち5の評価

I needed replacement parts for my double breast pump. The website didn't have an option to reorder and so I contacted customer support. I'm so glad I did. They were so prompt with replying and th... もっと見る

企業が回答しました

5つ星のうち1の評価

Highly disgusted with the communication with Tommee Tippee. I purchased a sterilizer twice, and due to the inside being plastic, it has shrunk. However, the email responses back and forth didn't do an... もっと見る

企業が回答しました

5つ星のうち5の評価

Kelly and Florence provided absolutely amazing customer service. They were both so friendly, helpful, and attentive throughout the process. they made everything feel easy and welcoming. Their professi... もっと見る

企業が回答しました

企業情報

  1. ベビー用品店
  2. ベビー服店
  3. 子供の店
  4. 日用品製造業者
  5. マタニティ ストア

当該企業による記述

Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

1491件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Highly recommend. 2nd machine purchased

Old prep machine blew up . Purchased 7 years ago , using on 2nd child. New one like the new look & works just as good. Like the light feature on it n screen . Highly recommend for anyone using formula. Makes it quick & easy to make bottles

2025年8月21日
Tommee Tippee AU ロゴ

Tommee Tippee AU からの回答

Hi Emma, 

We are so glad to hear you love the PerfectPrep® just as much as we do! Our technology allows you make baby's feed quickly, easily and hassle free - perfectly every time. 
hank you for taking the time to leave a review 

-Tommee Tippee

5つ星のうち5の評価

great product

great product and good delivery. box was a bit squished but product was fine. got sent some free bottles too

2025年7月18日
Tommee Tippee AU ロゴ

Tommee Tippee AU からの回答

Hi Maddi,

Thank you truly for your feedback, it is greatly appreciated. We are extremely happy to hear that you had a good delivery and received some free Bottles, although we are sorry to hear that your parcel was a bit squashed and will forward this feedback to the courier.

Should you wish to discuss this further, please do not hesitate to contact us at 1-800-096-938. Lines are open Monday to Friday from 11am to 5pm.

We hope you continue to use our products in the future.

Best Wishes

Tommee Tippee

5つ星のうち5の評価

Amazing and prompt customer service

Amazing and prompt customer service. I dealt with Jo and Jakob who were super helpful in sending different flange sizes for my breast pump. They were great at following up with me through different channels.

2025年8月29日
自発的なレビュー
Tommee Tippee AU ロゴ

Tommee Tippee AU からの回答

Hi Andrea, 

Thank you for your feedback. We are delighted to hear that Jo and Jakob were able to assist you with sending you different flanges sizes for your pump. 

We hope you continue to use our products and services in the future.

Best Wishes
Tommee Tippee.

5つ星のうち5の評価

Replacement Parts

I reached out to find where to purchase replacement parts for a breastpump I was given. My inquiry was warmly received and my chat consultant was very prompt and helpful. I was supplied with the replacement parts in a prompt and efficient manner.

2025年8月14日
Tommee Tippee AU ロゴ

Tommee Tippee AU からの回答

Hi Jodie,

Thank you for taking the time to leave a lovely review.

We're so pleased to hear our specialists were able to get those spare parts sent out to you quickly so you can keep getting some good use out of your breast pump.

Best wishes,
Tommee Tippee

5つ星のうち5の評価

Had the best experience with customer…

Had the best experience with customer service, both on call (with Angel), and through Facebook (with Rowan and Sam). I was facing problems with a product and they shipped spare parts to me for free and so very easily. Highly recommended!

2025年8月21日
自発的なレビュー
Tommee Tippee AU ロゴ

Tommee Tippee AU からの回答

Hi Maryam, 

Thank your for your feedback!

We are so glad we could get spare parts out to you and Angel, Rowan and Sam were able to assist with this easily. 

If you ever need anymore help please do not hesitate to contact us if you ever need to again. Contact Us | Tommee Tippee UK (https://www.tommeetippee.com/en-gb/contact-us)

Best Wishes, 

Tommee Tippee

5つ星のうち5の評価

Smaller Flange (19mm)

Debbie & Soph handled my query quickly & efficiently!
A smaller flange was required for the “made for me” pump & shipment of the correct size was arranged straight away.

2025年8月18日
自発的なレビュー
Tommee Tippee AU ロゴ

Tommee Tippee AU からの回答

Hello Breanna.

Thank you for taking the time to leave your feedback.

We are delighted to hear how quickly and efficiently Debbie and Soph were to handle your query.
We will certainly pass your kind words onto them.

If you require any further assistance, please dont hesitate to reach out to us.
We hope you continue to use our products and services in the Future.

Best Wishes
Tommee Tippee

5つ星のうち5の評価

Attentive and great customer service

Everyone was so attentive and responded very quickly to my queries.

2025年7月5日
Tommee Tippee AU ロゴ

Tommee Tippee AU からの回答

Hello Bec, 

We are so glad to hear that our Specialist were attentive when handling your query!

Thank you for taking the time to leave us some feedback and if you require any further assistance please do not hesitate to contact us back. 

Best wishes, 

Tommee Tippee.

5つ星のうち5の評価

Had a lovely experience with their…

Had a lovely experience with their customer service team on Facebook. I needed a replacement pump part which they quickly ordered for me. Appreciate the quick response and action.

2025年8月16日
自発的なレビュー
Tommee Tippee AU ロゴ

Tommee Tippee AU からの回答

Hello Romy, 

We are so glad to hear that you had a lovely experience with our Specialists!

Thank you for your kind words and if you require any further assistance please do not hesitate to contact us back. 

Best wishes, 

Tommee Tippee.

5つ星のうち5の評価

Debbie

Had a small issue and got a replacement for free within 2 days! Great service!

2025年8月13日
自発的なレビュー
Tommee Tippee AU ロゴ

Tommee Tippee AU からの回答

Hi Maria, 

Thank you for your feedback. We are delighted to hear that Debbie was able to assist you with your issue and send you out a replacement.

We hope you continue to use our products and services in the future. 

Best Wishes
Tommee Tippee.

5つ星のうち5の評価

Pleasantly surprised - thanks!

I was pleasantly surprised at how fast I was able to resolve a breast pump flange sizing issue. Thanks Jakob! Greatly appreciated :)

2025年8月7日
自発的なレビュー
Tommee Tippee AU ロゴ

Tommee Tippee AU からの回答

Hello Yvette, 

Thank you so much for the lovely 5 star review about the service you received from Jakob.

We are glad to hear that you are being sent Flanges for your Made for Me™ Double Electric Breast Pump so that you can continue your beast feeding journey.

We wish you and little one amazing health for the future and thank you for using our products.

Warmest Regards

Tommee Tippee

5つ星のうち5の評価

Great customer service

Eeveeyone I felt with was super efficient with replying and nothing was a problem. Customer care team was great.

2025年8月6日
自発的なレビュー
Tommee Tippee AU ロゴ

Tommee Tippee AU からの回答

Hi Em,

Thank you for taking the time to leave a review today.

We are delighted to hear that the team were able to resolve your issue so efficently, if you ever have anything else please do not wait to reach out. 

Warm Regards,
Tommee Tippee

5つ星のうち5の評価

Amazing Customer Support

Amazing Customer Support, Quick and Direct. Support went ABOVE and BEOND for me and I really appreciate it, products are amazing and definitely staying brand loyal

2025年8月4日
自発的なレビュー
Tommee Tippee AU ロゴ

Tommee Tippee AU からの回答

Hi Piman,

Thank you for taking the time to leave a 5 star review.

We are very happy to hear our specialists were able to help you out so swiftly!

Best wishes,
Tommee Tippee

5つ星のうち5の評価

Amazing customer service from Antony

Amazing customer service from Antony. I needed a replacement filter which they immediately organized for me to be delivered to my door. He definitely went the extra mile to support without any hassle! Love Tommee Tippee’s customer service and products!

2025年8月2日
自発的なレビュー
Tommee Tippee AU ロゴ

Tommee Tippee AU からの回答

Hello Natasha,

We are so glad to hear that our Specialist Antony provided you with Amazing service!

Thank you so much for taking the time to leave us a review and if you require any further assistance please do not hesitate to contact us back. 

Best wishes, 

Tommee Tippee.

5つ星のうち5の評価

Best experience

Quick response and happy with service

2025年7月21日
Tommee Tippee AU ロゴ

Tommee Tippee AU からの回答

Hello Mohini, 

Thank you so much for the 5 star review, we are very happy to hear about your experience you have with your order.

We are so happy that you had an amazing experience with a quick response and are happy with the service.

We hope to hear from you again in the future and I hope you enjoy your new order.

Kindest Regards

Tommee Tippee

5つ星のうち5の評価

Very quick delivery price was great and…

Very quick delivery price was great and tracking kept you up to date

2025年7月20日
Tommee Tippee AU ロゴ

Tommee Tippee AU からの回答

Hi Deborah, 

Thank you so much for your lovely feedback.

We are happy to hear that your order arrived quickly, at a great price, and that you found the tracking updates helpful. 

Tommee Tippee

5つ星のうち5の評価

Jade was very helpful and had a quick…

Jade was very helpful and had a quick response in helping me order new parts

2025年7月28日
自発的なレビュー
Tommee Tippee AU ロゴ

Tommee Tippee AU からの回答

Hello Lauren, 

Thank you so much for taking your time to write this lovely 5 star review.

We are very please that Jade was able to help you with the spare parts order and this was done quickly to make sure you get the assistance you needed.

We would love to hear from you again in the future and thank you for being a customer.

5つ星のうち5の評価

Lovely customer service and helpful…

Lovely customer service (especially Rowan!) and helpful with my inquiry! Needed a replacement part and they sent me a complete new bottle no charge! Thank you so much. My son loves Tommee Tippee bottles!

2025年7月15日
Tommee Tippee AU ロゴ

Tommee Tippee AU からの回答

Hello Cassandra,

Thank you for providing your feedback, we appreciate it. 

We are pleased to hear you had a positive experience with our customer service team. 

Best wishes, 

Tommee Tippee

5つ星のうち5の評価

Wonderful customer service

Wonderful customer service from Debbie and Jenna. I sent my query at the start of the week and by the end of the week, a replacement part had been sent without charge direct to my home. Thank you so much!

2025年7月25日
自発的なレビュー
Tommee Tippee AU ロゴ

Tommee Tippee AU からの回答

Hi Georgia, 

Thank you for taking the time to leave a lovely review on your experience with our team! 

We are glad to hear that your query was resolved swiftly by our Customer Service team with a replacement on the way, we are happy to hear that you are found this to be wonderful. We are also pleased to hear that you are satisfied with the service you received and we hope you continue to love our products as much as we do!

Wishing you all the best, 
Tommee Tippee

5つ星のうち5の評価

I had a chat with Jenna this afternoon

I had a chat with Jenna this afternoon. She was very pleasant to talk to and helped me with all my questions. I was surprised that the spare parts doesn't cost you anything. Thanks for helping today.

2025年7月15日
自発的なレビュー
Tommee Tippee AU ロゴ

Tommee Tippee AU からの回答

Hi Sumi,

Thank you so much for your kind words! We're thrilled to hear that Jenna was able to assist you and make your experience a positive one. We always aim to go the extra mile, so we're glad the complimentary spare parts came as a nice surprise.

If you ever need anything else, don’t hesitate to reach out. We're always here to help!

Have a lovey day
Kind Regards
Tommee Tippee

5つ星のうち5の評価

Rowan was incredibly helpful when it…

Rowan was incredibly helpful when it came to needing to order additional parts for my pump
Thank you so much!

2025年7月15日
自発的なレビュー
Tommee Tippee AU ロゴ

Tommee Tippee AU からの回答

Hello Shearne,

Thank you for taking the time to provide us with your feedback. We appreciate it. 

We are happy to hear that our customer service team was able to assist you. 

Best wishes, 

Tommee Tippee

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