vidaXLレビュー 

520
TrustScore 5段階評価の3.5

3.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

ПЪлни БОКЛУЦИ ,ПОЛУЧИХ ТРИ СМЪРДЯЩИ… ПЪлни БОКЛУЦИ ,ПОЛУЧИХ ТРИ СМЪРДЯЩИ… ПЪлни БОКЛУЦИ ,ПОЛУЧИХ ТРИ СМЪРДЯЩИ ВЪЗГЛАВНИЦИ И ЕДИН СЧУПЕН ЧАСОВНИК ОТ КАРТОН. МНОГО ВНИМАВАЙТЕ С ТЕЗИ ИЗМАМНИЦИ,ЕДИН... もっと見る

5つ星のうち3の評価

Free and relatively fast delivery is great. However, products are generally shit, it's like a temu quality. The garden bed I ordered is made of super thin metal, easily bendable by a 6 year old using... もっと見る

企業が回答しました

5つ星のうち5の評価

Красив, удобен, практичен ъглов рафт. Напълно съвпада с местоположение си вкъщи. Естетичен и ненатраплив във вътрешния интериор на стаята. vidaXL е добро място за пазаруване онлайн. Бърза и безпробле... もっと見る

企業が回答しました

5つ星のうち5の評価

I ordered a plastic shoe shell and was pleasantly surprised by how quickly it arrived. I initially expected lower quality, but the product turned out to be very well-made with strong and solid cons... もっと見る

企業が回答しました

企業情報

  1. 雑貨屋

当該企業による記述

vidaXL е международен онлайн магазин, в който можете да намерите всичко, от което се нуждаете за дома, градината, гаража и проектите "направи си сам". Нашата концепция се основава на предлагането на широка гама от продукти, които дават възможност на хората да "живеят на макс за по-малко". Като използваме прости решения за намаляване на разходите, които не се отразяват негативно на качеството на продуктите, ние успяваме да направим нашите продукти достъпни за възможно най-много хора. Всички процеси от разработването на продукти и закупуването им, маркетинга и продажбите, логистиката и обслужването на клиентите са в наши ръце. По този начин ние запазваме пълен контрол върху функционалността, качеството и разходите на нашите продукти.


連絡先

3.5

まあまあ

TrustScore 5段階評価の3.5

520件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 95%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.5

すべてのレビュー

(520)

過去12か月のレビュー数: 61

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Unclear information what and how many…

Unclear information what and how many parcels is the delivery. The assembling mostly is OK, there were few things to be considered. Overall the experience was positive.

2026年2月26日
自発的なレビュー
vidaXL ロゴ

vidaXL からの回答

Dear Customer,

Thank you for sharing your feedback with us. We appreciate your overall positive experience and acknowledge your comments regarding the unclear delivery information and aspects of the assembly. Your feedback is valuable, and should you require any assistance, please feel free to contact us at feedback@vidaxl.bg.

Kind regards,
Elyn
VidaXL

5つ星のうち4の評価

In general all good

In general all good, but there's no possibility to see the goods in the moment of receivwment.

2026年2月23日
自発的なレビュー
vidaXL ロゴ

vidaXL からの回答

Dear Customer,

Thank you for sharing your feedback with us. We appreciate your positive overall impression and acknowledge your comment regarding the visibility of the goods at the time of receipt. Your feedback is valuable to us, and we are always willing to assist further. Please feel free to contact us at feedback@vidaxl.bg.

Kind regards,
Elyn
VidaXL

5つ星のうち4の評価

Шкафчето изглежда добре

Шкафчето изглежда добре. Пасва идеално на интериора и лесно се сглобява, но имам малко забележки по качеството.

2026年2月14日
自発的なレビュー
vidaXL ロゴ

vidaXL からの回答

Уважаеми клиент,

Благодарим ви за обратната връзка. Радваме се, че шкафчето изглежда добре, пасва на интериора и се сглобява лесно. Същевременно съжаляваме, че имате забележки относно качеството. Моля, свържете се с нас на feedback@vidaxl.bg, за да можем да ви помогнем.

С уважение,
Eula
VidaXL

5つ星のうち1の評価

не куппувайте

Поръчах бюро, две от плоскостите бяха наранени. Не съм доволен

2026年2月14日
自発的なレビュー
vidaXL ロゴ

vidaXL からの回答

Уважаеми Georgi Ivanov,

Благодарим Ви, че споделихте мнението си с нас.

Съжаляваме за възникналия проблем с описанието на закупения от нас продукт.

vidaXL поема отговорност за подобни случаи и се стреми да ги разреши възможно най-скоро, имайки предвид удовлетвореността на клиентите.

За съжаление, не успяхме да установим директен контакт, тъй като не успяхме да намерим поръчката Ви и не отговорихте на нашето искане за допълнителна информация. Все още искаме да обсъдим възможни решения за Вас, така че, моля, не се колебайте да се свържете с нас на feedback@vidaxl.bg
възможно най-скоро.

Оценявам разбирането Ви и очаквам с нетърпение Вашия отговор.

Приятен ден!

Цвета
vidaXL

5つ星のうち5の評価

Quality is very good

Quality is very good. I am very much satisfied from the article I bought!👍👍👍

2026年2月7日
自発的なレビュー
vidaXL ロゴ

vidaXL からの回答

Dear Customer,

Thank you very much for your positive feedback. We are delighted to hear that you are very satisfied with the quality of the item you purchased. Your support is greatly appreciated.

Kind regards,
Eula
VidaXL

5つ星のうち5の評価

Double kids bed

I ordered a double kids bed, and it came exactly as pictured. The materials are good, and the delivery was fast. I am satisfied!

2026年2月11日
自発的なレビュー
vidaXL ロゴ

vidaXL からの回答

Dear Customer,

Thank you very much for your positive review. We are pleased to hear that the double kids bed met your expectations, that you are happy with the material quality, and that the delivery was fast. Your satisfaction means a lot to us.

Kind regards,
Eula
VidaXL

5つ星のうち5の評価

Като цяло съм доволна от компанията

Като цяло съм доволна от компанията, макарче имай забавяне и изгубена пратка, но си я получих и всичко е наред. Компанията предлага качествени и разнообразни неща и съм доволна.

2026年2月10日
自発的なレビュー
vidaXL ロゴ

vidaXL からの回答

Уважаеми клиенти,

Благодарим Ви за споделеното мнение. Радваме се, че като цяло сте доволни, но съжаляваме да чуем за забавянето и трудностите с пратката. С готовност ще Ви съдействаме; можете да се свържете с нас на feedback@vidaxl.bg.

С уважение,
Eula
VidaXL

5つ星のうち5の評価

The product has been timely delivered…

The product has been timely delivered and redirected into a Speedy office as I wished. Everything went smoothly.

2026年2月3日
自発的なレビュー
vidaXL ロゴ

vidaXL からの回答

Dear Customer,

Thank you for your positive feedback. We are pleased to hear that your order was delivered on time and redirected as requested, and that everything went smoothly.

Kind regards,
Eula
VidaXL

5つ星のうち5の評価

Happy experience with VIDAL XL

I have used the online shop a few times,I have bought furniture made of regenerated wood I am really satisfied with the quality and the look of all the items.I have ordered a living room table,a book shelf, a TV shelf,a shoe cabinet,a small side table.
All the furniture give extremely interesting rustic charm of my house.
All the items arrived within less than a week and they are very easy to assemble and fix.
There is nothing to complain about.I would recommend Vidal XL to everyone who wants to achieve cozy ambience and interesting rustic style at home.

2026年1月28日
自発的なレビュー
vidaXL ロゴ

vidaXL からの回答

Dear Customer,

Thank you very much for sharing your wonderful experience. We are delighted to hear that you are satisfied with the quality, appearance, and rustic charm of the furniture, as well as the fast delivery and easy assembly. It is great to know that the items contribute to a cozy and stylish atmosphere in your home.

Kind regards,
Eula
VidaXL

5つ星のうち2の評価

A wrong item was received

A wrong item was received, apart of my note to be different during the order.

2026年1月16日
自発的なレビュー
vidaXL ロゴ

vidaXL からの回答

Hello Anastas Troianski,
We are glad that we found a solution that satisfies you.

Have a nice day!

Yours sincerely,

Tzveta
vidaXL

5つ星のうち4の評価

Late arrival

Ordered on 06.01, the site said 4-6 delivery days. Received it 17.01, 11 days later.

2026年1月17日
自発的なレビュー
vidaXL ロゴ

vidaXL からの回答

Dear Customer,

Thank you for sharing your feedback. We regret to hear that the delivery took longer than expected and understand your disappointment. We value your comments and remain willing to assist further; please feel free to contact us at feedback@vidaxl.bg.

Kind regards,
Eula
VidaXL

5つ星のうち5の評価

Best customer experience!

Awesome products, services and ease of purchase!
The delivery was quite fast, also when they had missed a package I received a notification quite soon.

That was the best customer experience I had experienced so far for the last few years!

2026年1月12日
自発的なレビュー
vidaXL ロゴ

vidaXL からの回答

Dear Customer,

Thank you very much for your fantastic feedback. We are delighted to hear that you enjoyed the products, services, and ease of purchase, and that the delivery and communication met your expectations. Your kind words truly mean a lot to us.

Kind regards,
Eula
VidaXL

5つ星のうち3の評価

I was amazed how bad the instructions…

I was amazed how bad the instructions were for the shelves I ordered - the sizes, the dimensions were simply wrong on the instructions - they had 6 cm difference from the actual ones! If I didn't measure them before drilling my wall, I would drill the holes in the wall according to the instructions with 6 cm differences! I don't know who makes these drawings, it seems to me that it's some sort of a school student who knows nothing about drawing...

2026年1月11日
自発的なレビュー
vidaXL ロゴ

vidaXL からの回答

Hello Daniel Ninchev ,

We are glad that we found a solution that satisfies you.

Have a nice day!

Yours sincerely,

Tzveta
vidaXL

5つ星のうち5の評価

безусловна подкрепаХаресва ми,че сте много отговорни и…

Харесва ми,че сте много отговорни и коректни към Вашите клиенти!Благодаря,че Ви открих!

2026年1月7日
自発的なレビュー
vidaXL ロゴ

vidaXL からの回答

Уважаеми клиент,

Благодарим Ви за прекрасната положителна обратна връзка. Радваме се да чуем, че оценявате нашата отговорност и коректно отношение към клиентите.

С уважение,
Eula
VidaXL

5つ星のうち5の評価

Good products and great support

I've bought a number of items from VidaXL and they have either been solid quality, or, for the ones that weren't the return policy and support staff's response were very satisfactory. The support is very fast and attentive.

2026年1月2日
自発的なレビュー
vidaXL ロゴ

vidaXL からの回答

Dear Customer,

Thank you for your positive feedback. We are pleased to hear that you are satisfied with the quality of the products and your overall experience with us. Your appreciation means a lot to us.

Kind regards,
Eula
VidaXL

5つ星のうち1の評価

Шкафа който получих беше

Шкафа който получих беше
Надран . Изобщо не съм доволна от покупката

2025年12月24日
自発的なレビュー
vidaXL ロゴ

vidaXL からの回答

Уважаема Aneliq Andreeva,

За съжаление не получихме от Вас отговор.
Когато се нуждаете от съдействие,моля ,винаги да се свързвате с нас на имейл адрес : feedback@vidaxl.bg
Приятен ден!

Цвета
vidaXL

5つ星のうち1の評価

I have ordered on 17th December and i…

I have ordered on 17th December and i will eventually receive my order tomorrow.

2025年12月28日
自発的なレビュー
vidaXL ロゴ

vidaXL からの回答

Dear Ekaterina Nikolova,
Unfortunately, we did not receive a response from you.
When you need assistance, please always contact us at the email address: feedback@vidaxl.bg
Have a nice day!

Tzveta
vidaXL

5つ星のうち1の評価
vidaXL ロゴ

vidaXL からの回答

Уважаема Кристина Костова,

За съжаление не получихме от Вас отговор.
Когато се нуждаете от съдействие,моля ,винаги да се свързвате с нас на имейл адрес : feedback@vidaxl.bg

Приятен ден!

Цвета
vidaXL

5つ星のうち4の評価

Много съм доволна от покупката

Много съм доволна от покупката! Не ми хареса, че получих шкафовете по различно време. Поръчах два шкафа, платих приоритетна доставка, а ги получих с разлика от няколко дни. Шкафовете са хубави и стабилни, лесно се сглобяват.

2025年12月22日
自発的なレビュー

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