I may just subscribe again granted the quick responses from the team, and also the empathetic replies and tone behind each email. We honestly didnât expect quick feedback, and we are so grateful for... ãã£ãšèŠã
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I had a renewal question because there was an offer which would be a $60 reduction in my yearly subscription. Tori gave me the option to cancel and then start a new account . She provided all nece... ãã£ãšèŠã
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Worst sports service ever. Lots of coverage , which is good, but scamy pricing, and they literal spoil the outcome of every event by putting the winner in the video titleâŠabsolute morons working there... ãã£ãšèŠã
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Probably the biggest part of running a successful tournament is having it run in a timely manner. Trackwrestling allowed us to do that with the perks of parents and wrestlers being able to follow onli... ãã£ãšèŠã
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For the price, I was surprised by mediocrity
To start with, $40 a month is the most expensive subscription I know of, I remembered it being $30 when I checked several months ago, so for that price my expectations are going to be high. I believe I started my account on the iOS app where it allowed me to sign up using my Google account. But after starting an account and paying, I still had to sign in, and on the app you can't sign in with Google. So my email address was registered with flo but I never made a password, so I couldn't sign in. Customer service was helpful and responsive sending a link to "reset" my password. The app is pretty nice overall, I'm watching on a iPad with a keyboard but there's no keyboard controllability like in other apps. I was also surprised to see there is still ads in the app even though I'm paying $40 a month, seems greedy, but is what it is.
2026幎5æ2æ¥
èªçºçãªã¬ãã¥ãŒ
flosports.tv ããã®åç
Hi Carson, thank you for taking the time to leave such detailed feedback. Weâre glad to hear our support team was able to help get you signed in, but we understand the frustration around the login experience and can see how that would make for a rough start. We also appreciate the feedback regarding keyboard controls on iPad and the presence of ads while subscribed.
Advertising helps support the cost of streaming and allows us to continue offering a large amount of live content throughout the year, but we understand your perspective, especially at the subscription price point. Weâll be sure to share your comments with the appropriate teams as we continue working to improve the overall experience.
So frustrated with random commercialâŠ
So frustrated with random commercial breaks during live action. I pay subscriptions to avoid this bs.
2026幎5æ9æ¥
èªçºçãªã¬ãã¥ãŒ
flosports.tv ããã®åç
Hi Paul, thank you for taking the time to share this feedback.
We completely understand the frustration here, and ads should only run during natural stoppages in play, so weâre sorry to hear that wasnât your experience.
While advertising does help us keep subscription costs lower and support the large amount of live content we stream throughout the year, it should never take viewers away from live gameplay. We appreciate you bringing this to our attention and weâll be sure to share the feedback with the team.
Best customer service
2026幎5æ5æ¥
èªçºçãªã¬ãã¥ãŒ
flosports.tv ããã®åç
Thank you for the review! We really appreciate the kind words and are so glad you had a great experience with our support team!
The customer service is fantastic
The customer service is fantastic. They solved an issue for me in no time flat. Absolutely incredible company!
2026幎5æ9æ¥
èªçºçãªã¬ãã¥ãŒ
flosports.tv ããã®åç
Thank you so much for the kind words, Jeremy! Weâre really glad our team could help get everything sorted out quickly for you. We truly appreciate your support and are always here if you need anything in the future!
Great customer service!
2026幎5æ7æ¥
èªçºçãªã¬ãã¥ãŒ
flosports.tv ããã®åç
Thank you for the review, Adam! Weâre glad to hear you had a great experience with our customer service team. We truly appreciate your support!
Horrible ad interrupted experience
Horrible ad interrupted experience, causing customers to miss key moments in events with no option to pay for an ad free experience. As a quasi monopoly you guys suck.
2026幎5æ9æ¥
èªçºçãªã¬ãã¥ãŒ
flosports.tv ããã®åç
Hi Bill, thank you for sharing your feedback. We understand how frustrating it can be to miss key moments during an event.
Ads are part of the experience and help support broader coverage across many sports, but they should never interrupt live gameplay and are only intended to run during natural breaks in the action. Weâve followed up on your Trustpilot review to gather more details about the specific stream you experienced issues with so we can investigate further. We appreciate you bringing this to our attention as we continue working to improve the viewing experience.
Needed updated rankingsâŠ
Needed updated rankingsâŠI received a reply within minutes with updated info and also a note to toggle between FAT/Wind Aided when some rankings donât appear.
2026幎5æ4æ¥
èªçºçãªã¬ãã¥ãŒ
flosports.tv ããã®åç
Thank you for your review, Rob! Weâre glad our team was able to get you the updated rankings quickly and provide additional guidance on the FAT/Wind Aided toggle. We appreciate your support and are always happy to help!
I really like Flo tv but I just canât afford right now
I really like Flo tv but I just canât afford the subscription if I have the money again I would subscribe
2026幎5æ4æ¥
èªçºçãªã¬ãã¥ãŒ
flosports.tv ããã®åç
Thank you for the kind words, Clary!
We completely understand and truly appreciate your support. Weâre glad to hear you enjoy FloSports, and we hope to welcome you back again in the future when the time is right. Wishing you all the best!
Many of the Magic City CrossFitâŠ
Many of the Magic City CrossFit semifinal events were not streamed. Of the five events my daughter participated in only one was streamed. This event coverage was not worth teh subscription rate.
2026幎5æ1æ¥
èªçºçãªã¬ãã¥ãŒ
flosports.tv ããã®åç
Hi John, thank you for sharing your feedback. Weâre sorry to hear the coverage from the Magic City CrossFit semifinal did not meet your expectations, especially when you were hoping to watch more of your daughterâs events.
We do try to be as transparent as possible by providing event schedules and coverage information on the site before subscribing so viewers can see what will be available. We understand this was still disappointing, and we appreciate you taking the time to share your experience and feedback regarding the event coverage.
I couldnât keep logged in.
I couldnât blog into my account about ek ago, you sent temp log in which worked, Iâm 78 and love off road races which is 99% of what I love to watch, this wkend the off road races were in wheatland, mo. You had horrible horrible transmission signal, about every minute Iâd get dropped picture with caption your watching on two devices so I shut one off ( I have iPad and iPhone ) same message every minute so Iâd have to reboot, horrible service. Please help. Thanks Ray
2026幎5æ3æ¥
èªçºçãªã¬ãã¥ãŒ
flosports.tv ããã®åç
Hi Ray, thank you for sharing your experience. Weâre sorry for the frustration you ran into while trying to watch the races this weekend.
Based on the message you received, itâs possible that one device was connected on WiFi while another was using mobile data, which can sometimes cause the system to detect separate connections. We do allow multiple devices on the same connection, so your iPad and iPhone alone would not normally create an issue.
Weâve followed up directly regarding your Trustpilot review so we can help get this sorted out and take a closer look at your account activity. We appreciate your support and hope to get you back to enjoying the off road racing coverage without interruptions.
It was a quick response and I was ableâŠ
It was a quick response and I was able to use Flo sports very quickly!
2026幎5æ2æ¥
èªçºçãªã¬ãã¥ãŒ
flosports.tv ããã®åç
Thank you for your review, Robin!
Weâre glad to hear you received a quick response and were able to get started with FloSports right away. We appreciate your support and hope you continue enjoying the coverage!
Iâve recently had great successâŠ
Iâve recently had great success contacting customer support at MileSplit. They solved all of my problems within a few hours each time. It makes my job as a coach much easier.
2026幎5æ1æ¥
èªçºçãªã¬ãã¥ãŒ
flosports.tv ããã®åç
Thank you for the kind words, John!
Weâre thrilled to hear that the MileSplit support team was able to resolve your issues quickly and help make things easier for you as a coach. We truly appreciate your support and are always here to help whenever needed. Best of luck this season!
A+ every time!
This team is always quick to help with any requests that come their way! A+ customer service every time!
2026幎5æ3æ¥
èªçºçãªã¬ãã¥ãŒ
flosports.tv ããã®åç
Thank you for your kind words, Ben! Weâre glad to hear the team has consistently been quick and helpful.
We truly appreciate your support!
I made a silly mistake
I made a silly mistake, but Brady very quickly corrected it!
2026幎5æ2æ¥
èªçºçãªã¬ãã¥ãŒ
flosports.tv ããã®åç
Thank you for sharing this, Ramona! It's great to hear that Brady was able to resolve the issue so quickly for you.
We appreciate you taking the time to leave a review.
Flohockey and the Seahawks
I have been using Flohockey for about 4 years. they have always been extremely helpful, kind and are quick to respond. their customer service is top notch!
i am only leaving because my nephew has aged out and will be going to college to play. his team "The Seahawks hockey club based in Dennis, MA are the northeast regional champions! and it was absolutely terrific and exciting to watch from home with no technical issues
Thank you
2026幎4æ14æ¥
èªçºçãªã¬ãã¥ãŒ
flosports.tv ããã®åç
Thank you for being with us over the past 4 years, that really means a lot. Itâs great to hear youâve had consistently positive experiences with the team and that everything ran smoothly while watching such an exciting moment.
Wishing him all the best at the next level, and thanks again for being part of Flo!
Excellent Customer Service
I enjoyed the fact they weren't judgemental of my mistake and worked diligently to get things rectified for me. We weren't able to do so, but they did everything to help me. Truly a class act.
2026幎4æ2æ¥
èªçºçãªã¬ãã¥ãŒ
flosports.tv ããã®åç
Really appreciate you sharing this, Xavier. Iâm glad the team treated your situation with understanding and did their best to help.
Even when a full resolution isnât possible, it means a lot to know the experience felt respectful.
Thanks again for taking the time to say this.
Flo Help/customer support
Flo is a great place to watch a wide variety of sports from a bird eye perspective. I train at a jiujitsu school with several competitors and it is awesome to support them all over the world. I appreciate this app for letting us watch and Iâm greatful for the support staff, especially Katlyn when I have issues. I highly recommend Flo.
2026幎4æ29æ¥
èªçºçãªã¬ãã¥ãŒ
flosports.tv ããã®åç
Thanks a lot for sharing this, Jose! Itâs awesome to hear how youâre using Flo to follow athletes you train with and support them as they compete around the world, thatâs exactly the kind of experience we hope to provide.
Really appreciate the shoutout to Katlyn as well. Iâll make sure she sees your kind words.
Thanks again for the recommendation!
Fast and clear response!
I accidentally left my old credit card info on file and my payment was not processed. I tried to update and couldn't get it to work. I reached out to support and they were very quick to respond. They were very knowledgeable and were able to process my payment with my new card info. Their responses were very clear and very fast. They were even responding at 9:30 at night to make sure everything went smoothly. GREAT experience!!!
2026幎4æ27æ¥
èªçºçãªã¬ãã¥ãŒ
flosports.tv ããã®åç
Thank you for taking the time to share this, Jessica. Itâs great to hear that the team was able to step in quickly and get everything sorted out for you without too much hassle.
We know how frustrating payment issues can be, especially when youâre trying to update details on the fly, so it's really great to hear that the team could make the process clear and smooth from start to finish.
When games are on, our support team makes every effort to be available, so itâs nice to hear that came through during your experience.
Prompt responses and took the time toâŠ
Prompt responses and took the time to correct errors quickly.
2026幎4æ26æ¥
èªçºçãªã¬ãã¥ãŒ
flosports.tv ããã®åç
Thanks for your review, Justin. Weâre glad to hear everything was handled quickly and that the team took the time to get things corrected. We appreciate you sharing your experience.
Flo Sports customer service is outstanding!
Flo Sports customer service is outstanding. I sent a letter soon after I renewed my subscription, changing it to an annual price rather than the monthly I had last year.
Then, I discovered that Flo Sports was not going to cover the Pioneer Professional Baseball League 2026 season and that was the reason I subscribed. When I explained that news in an email, they immediately responded and refunded my money. I was overwhelmed that they understood my dilemma and resolved the issue in my favor. So grateful to Flo Sports!
2026幎4æ17æ¥
èªçºçãªã¬ãã¥ãŒ
flosports.tv ããã®åç
Really appreciate you sharing this, Nancy. That sounds like a frustrating situation, but itâs great to hear everything was handled quickly and resolved in a way that worked out for you.
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