Gala Tent レビュー 

1,026
•
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We purchased a 3m x 3m Gala Tent in 2010, and it has been up throughout every summer since, providing welcome shade on sunny days and reliable protection from the rain during our very British su... もっと見る

5つ星のうち5の評価

Fantastic product and great friendly customer service. About 20 years ago I purchased a 3x3 meter pink n purple gazebo for my puppet workshop activities , but latterly it’s been used for festival... もっと見る

5つ星のうち5の評価

We have been using Gala Tent for at least 10 years, and after extensive research into product quality and pricing, Gala has never been beaten. We recently purchased the 9m x 18m Fusion Marquee with... もっと見る

5つ星のうち5の評価

We have been using Gala Tent for at least 10 years, and after extensive research into product quality and pricing, Gala has never been beaten. We recently purchased the 9m x 18m Fusion Marquee... もっと見る

企業情報

  1. 庭の建物・東屋提供業者
  2. ・
  3. あずまや建築業者
  4. パーティー用大型テント レンタル サービス

当該企業による記述

Gala Tent is the UK’s leading ISO 9001 certified supplier of high-quality commercial marquees, pop-up gazebos, and event equipment. Since 1999, businesses, event organisers, and homeowners have trusted us for our durable, innovative structures, including patented marquee designs and robust pop up gazebos. Our products are perfect for weddings, corporate events, markets, and more. We offer next-day delivery, custom printing & branding, extensive warranties, and a full range of spare parts to keep your event running smoothly. Gala Tent is committed to exceptional quality management and sustainability, using eco-friendly materials and energy-efficient processes to deliver the best service every time.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

1026件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 80%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(1,026)

過去12か月のレビュー数: 88件

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5つ星のうち5の評価

From all our times dealing with Gala…

From all our times dealing with Gala they have been professional and very fair with there pricing. We were short of 1 flag and the problem was dealt with quickly and within a week we had our flag and 2 flag stands free of charge .I would highly recommend Gala Tents

2025年3月12日
自発的なレビュー
5つ星のうち5の評価

The Hummingbird Centre

We've used Gala Tent before so it was important to us that we came back to you for continuity. On speaking with the team they understood what we were looking for regarding the changes we had to make to our logo and the deadline we were up against for our event at the end of June.

Michael made the process easy regarding the technology with it being on line and appreciated that I was not the most tech savvy person. The suggestions made by Michael regarding the layout made a difference to the look of our gazebo and flags.

Excellent service from start to finish.

2025年6月23日
5つ星のうち5の評価

Exceptional quality and customer care

I've known about Gala for a long time and know how good their build quality is compared to other companies. I've finally been in a position to acquire a new gazebo, with just a couple of weeks before my next event, and Gala came to mind.

I spent a few days browsing the site, then requested a 'call back' as I was stuck on my decision between various options.

I was swiftly contacted by Mark on the phone, who was able to helpfully answer all my questions and send across all the info I needed. He sent my order across via email, which I paid for and the next day my order was delivered...which is exceptional considering Gala are based down in England and I am based on the edge of the Scottish Highlands!

The whole process was fantastic and stress-free. I will definitely be returning when I need additional items. Thanks guys!

2025年6月18日
自発的なレビュー
5つ星のうち1の評価

Please check the one & two star reviews

I purchased a gazebo from this company. I was told I’d be able to put this up on my own. I could not do it. So I purchased a compact frame which seemed fine until we tried to put the gazebo up and even with the help of 2 market managers and other experienced market traders it was a struggle. The legs kept coming off, I injured myself in the process of taking it down. Then at 2 separate markets had continuous problems & the manager there said it’s terrible and never to use Gala Tent again. The frame isn’t at all sturdy when the gazebo is up even with heavy weights on each leg. I have emailed gala tent and told them I shall make a complaint and also leave a negative review and this was their response ‘ We have your threatening behaviour recorded on our telephone system and you are ordered to cease and desist any further unlawful activity.
As a precaution Gala Tent now action a cease-and-desist order letter which is attached, a copy has been sent to our solitors. You must respond to avoid any action against you by the authorities.

It was not a telephone call so that is incorrect so I’m presuming they have had telephone complaints from others a lot to already have a letter drafted up!! They also attached a threatening letter. I have spent around £725 on the first gazebo which I was told I should be able to put it up on my own which was a joke. Then spent an additional £346.99 on the compact frame which the legs kept coming off and they had already sent a replacement leg which didn’t resolve the problem. I’m actually in shock and this isn’t good for my mental health. Also ignore the ‘warranty’ they say come with the gazebo it means nothing to them. Please beware. Also noticed they can’t even spell solicitors correctly. Here is the other threatening letter from them.
Dear Jenny 1. This CEASE-AND-DISIST ORDER is to inform you that if you persist actions including but not limited to threatening to leave a damaging review unless Gala Tent agrees to your unreasonable demands. YOU ARE ORDERED TO STOP such activities are a
violation of the law. .. Gala Tent has the right to remain free from these activities as they constitute to
harassment, duress and blackmail. Gala Tent will pursue all legal litigation 3. Again you must IMMEDIATELY STOP and respond in writing that you will STOP such activities. You risk incurring some very severe legal consequences and litigation costs
if you fail to comply with this demand. •. This letter acts as a final waming before Gala Tent pursues legal litigation proceedings against you. At this time no contact has been made to the authorities or
filing a civil lawsuit against you.
5. Gala Tent hopes to resolve any issues and concerns without involving the authorities. Gala Tent does not under any circumstances waive any legal rights or future legal
remedies by sending you this letter.
6. THIS ORDER ACTS AS A FINAL CHANCE TO CEASE YOUR ILLEGAL ACTIVITIES

Please avoid

2025年6月11日
自発的なレビュー
Gala Tent ロゴ

Gala Tent からの回答

Dear Jenny,

Thank you for your feedback. We're sorry to hear that the product did not meet your expectations. We responded promptly to your initial report and sent a replacement part free of charge as a goodwill gesture.

Following this, we made several further offers, including a discount on replacement parts and the option to return the item for assessment and repair. Unfortunately, these were declined.

We appreciate all customer feedback and take every concern seriously. However, we are unable to override our returns and warranty policy due to the item being used and reported outside the return window.

We note that you had expressed an intention to leave a negative review unless a refund was issued. While we understand frustrations can run high, we always aim to resolve matters respectfully and within fair trading standards.

Should you wish to discuss the matter further in a constructive manner, our team is still happy to assist.

Kind regards,
Gala Tent Ltd – Customer Support

5つ星のうち5の評価

Replacement parts quick, easy and reasonably priced.

Having bought our PVC 6x4m marquee in 2021 it stood firm though wind and weather until a freak snow/ice storm in Nov 2024. A large tree branch fell on top and caved it in. However, despite destroying most of the poles, the PVC roof and sides remained intact.
I ordered new metalwork at a very good price and it was despatched the same day. Brilliant firm to deal with etc etc.

2025年6月10日
自発的なレビュー
5つ星のうち5の評価

Service and quality and after sales…

Service and quality and after sales experience was good also the fact if you wish to go and see the quality and how tents and gazebos work you can just ring up and ask . One thing that they do need to sort out is an area on site to show off everything properly and invite customers down on a Saturday when they maybe not working

2025年5月16日
5つ星のうち5の評価

Top Swisstrax Ribtrax Pro Supplier

I couldn't be happier with my Swisstrax Ribtrax Pro floor tile supplied by Gala Tent Ltd. They have completely transformed my garage into a clean, professional space. These tiles are worth every penny, and I highly recommend contacting Alex Cox and Ryan Bracha, who made the process effortless from the initial design to the speedy delivery.

2025年5月12日
自発的なレビュー

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