Bruce Cleland, Sales Executive, was very helpful, and managed to setup the car and my mobile, which would have baffled me. The wheels were painted to my requirements, and a small spot of friction in... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My experience with Jaguar Dundee has been fantastic, I get open honest communication. We are able to talk about any needed works without feeling pressured. The customer service, is excellent. As... もっと見る
企業が回答しました
Truly a professional made us feel at ease the minute we meet him. Knew his stuff a really professional nice guy Felt totally at ease in safe hand worked out of Perth and his name was David Thomson... もっと見る
企業が回答しました
Dean was very good very thorough and Evri thing went smoothly viechle was turned out exceptionally well thanks again for your efforts
企業が回答しました
企業情報
当該企業による記述
Pentland Land Rover Perth forms part of the incredibly successful John Clark Motor Group and we have a proud history of delivering high-quality Land Rover cars and servicing combined with incredible levels of customer service. At our state-of-the-art dealership we have an incredible selection of new and used Land Rover cars as well as aftersales support services to keep your car in pristine condition for your entire ownership. Come and visit us today to explore the full range of Land Rover cars and take a test drive in the model you like the most. You can also have a closer look at the full range of Approved Used cars we have available. As an approved Land Rover dealer we are constantly updating our used car selection and can give you access to some of the latest models at great prices. Don't hesitate to give us a call if you have any questions. We look forward to welcoming you soon.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Dunkeld Road 192, PH1 3GD, Perth, Scotland, 英国
- 01738 474200
4.6
優良
206件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning John,
Many thanks for your review and feedback, which I will ensure is passed on to Rebecca and the management team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Poor customer service and 3rd breakdown recovery in 6 months
I would like to say I have had a swift service like some reviews here and great communication throughout. However the total opposite, we dropped off on the 23/12 after the 3rd breakdown in 6 months. Car purchased here and service levels since have been patchy at best, but this Christmas visit has proven to be the worst. Not a progress call back to be had!! Very disappointed when I brought a luxury product and a real shame I have to revert to poor reviews and social to be heard. I will never buy a Range Rover or recommend Pentland Perth again! Lexus are far better!
2022年12月23日
自発的なレビュー
Fantastic service from start to finish
Fantastic service from start to finish! Kept me in the loop whilst my car was in for repair and even washed it before bringing it to my home. Thanks, definitely buying my next Evoque from you guys 😊
2022年12月12日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning Elaine,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good morning,
Many thanks for your review and feedback which I will ensure is passed back to our dealership team.
Kind regards,
Julie
The car was beautifully winterised and…
The car was beautifully winterised and cleaned inside and out while I sat and had a cup of coffee…very pleased.
2022年11月22日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good afternoon,
Many thanks for your Review which, I will ensure to pass on to our team.
Kind regards,
Julie
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good afternoon,
Many thanks for your review and feedback which is very much appreciated and will be passed on to our team.
Kindest regards,
Julie
excellent service from the team at Pentland LRJ Perth
excellent service from the team at Perth. Good communication from customer service team on work being carried out and car was returned in spotless condition.
2022年11月11日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good afternoon,
Many thanks for your review and feedback which is very much appreciated and will be passed on to our team.
Kindest regards,
Julie
Winter check was carried out swiftly…
Winter check was carried out swiftly and efficiently with the usual courtesy from Robert.
No wash or vacuum. I thought the price may
have been reduced to reflect this.
Only just discovered that JCMG Perth no longer handles new Jaguars. Do they still service them?
Disappointing lack of information.
2022年11月2日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good morning,
Many thanks for your review and feedback which, I will ensure to pass on to our team.
Kindest regards,
Julie
friendly and knowledgeable staff.
2022年11月8日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good morning,
Many thanks for your review and feedback which, is very much appreciated and I will ensure this is passed on to our team.
Kind regards,
Julie
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning, thank you for taking the time to leave us a review. I will pass this onto the team.
Kind regards,
Linsey
Friendly and excellent service
2022年10月21日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Thank you very much for taking the time to leave us a review. I will be sure to share this with the team.
Kind regards,
Linsey
First MOT
I had booked my car in for an MOT at the weekend, although the garage don’t normally carry this out at the weekend they were very accommodating and a member of their team came in on Saturday to do the mot. Top class service
2022年9月17日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good afternoon, Stuart,
Many thanks for your review and feedback which, is noted. I will ensure to pass this on to our team.
Thank you for getting in touch.
Kindest regards,
Julie
Staff connected with me in a friendly…
Staff connected with me in a friendly and professional manner. Kept in touch to inform me when the car was ready for collection. Car was valeted ready for my arrival.
2022年10月6日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good afternoon, John,
Many thanks for your review which has been received.
I will ensure to pass this on to our team.
Kind regards,
Julie
Vehicle went in for its first service…
Vehicle went in for its first service and fix engine mgt light. Nonissues at all, great service
2022年9月21日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good afternoon, Stuart,
Many thanks for your review which has been received.
I will ensure to pass this on to our team.
Kind regards,
Julie
Very pleased with my purchase
Alan was most helpful in assisting me to purchase my car. He was very knowledgeable in all matters pertaining to my purchase and took the time to explain different aspects of the car. he was also very helpful following the uplift of my car in answering the questions I raised when I contacted him.
2022年8月15日
Perth Land Rover - Pathetic customer service.
I recently called into the Perth show room to enquire about a hydrid car.
I am still waiting for a call back regarding a new hybrid car (price and lead-time). I have now called a couple of times with no response.
Having had my car serviced at the Perth facility last week I enquired about Land Rover buying the car from me.
The used car salesman showed interest and promised to call with a purchase price.
Again I have followed up this week with two further calls and am now being told the person who would deal with this is on holiday.
Absolutely the worst customer service I have experienced ever.
2022年7月19日
自発的なレビュー
John Clark Motor Group - Pentland Land Rover Perth からの回答
Dear John,
Thank you for your review and feedback. I am disappointed to read about your experience and will pass your comments back to our management team for review.
Kind regards,
Tom
Purchased a car within 2 months had…
Purchased a car within 2 months had problems, went in to the garage 4 times ( 3 oil & filter changes within 5 months) had no option but to sell it back at a major loss
2022年6月14日
自発的なレビュー
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good afternoon John,
Thank you for your review and feedback. If I can ask you to email me directly with the business you dealt with I will ensure your comments are fed back to the management team there.
Kind regards,
Julie
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